UCA Lync Client for Avaya Positioning & Pricing

Key Messages No Enterprise or Plus CAL required Works with Avaya ACE You can use (Avaya client doesn’t offer this) Lync conferencing Lync video Seamlessly integrates Avaya with Lync No need to deploy Enterprise Voice on Lync Ensures customers “gracefully” transition to Lync No need for Lync Enterprise or Plus CAL’s saves $248/user

Intro The Unified Comms Alliance (UCA) Lync® Client is a UC software application which seamlessly integrates in the Microsoft Lync & Office suite and is interoperable with Avaya Aura ACE and Avaya IP Office (SIP only). Major Avaya ACE features are implemented within this plug-in to Lync. It enables CTI (controlling your hard phone ie. 96xx, including Avaya softclients) functionality or a full featured VoIP softphone with one click. For IP Office the client works in softphone mode only as a SIP endpoint. Some of the features Seamless integration in Lync/Office Same Lync “look and feel” Voice and HD video enables Lync (base license only required Softphone or hard phone (CTI) mode Full presence synchronisation in Lync/Avaya Access to Active Directory and LDAP directories Click to Call Instant audio/video conferences with up to 16/8 participants without the need for additional server No Enterprise or Plus CAL required Supporting Windows7 & 8 32 & 64 Bit 3

Lync - FAQ Most customers have “free IM&P from Microsoft this comes with the “Standard” CAL (client access lic), this is why lots of customers think Lync is “free” Lync Enterprise Voice requires “Enterprise and Plus CAL’s costing US$123 each ie. US$248 The UCA Client DOES NOT require the additional CAL’s to function, ie the customer integrating Avaya and Lync saves US248 per user Avaya’s client “turns off” some native Lync features tying the customer to Avaya’s own video and conferencing products, the UCA Client DOES NOT do this Avaya has it’s own free client that requires Aura 6.2 Avaya client “turns off” key Lync features that customers want, forcing either to buy AAC8 for conferencing, and Scopia for video. Most often at this stage the customer decides to “rip & replace” the entire Avaya estate to go “full” Lync 4

Comparison Feature Avaya ACA UCA ✔️ ✔ 3 9/16 Call Log Standard Lync ClickToCall support out of Office/Browser ✔ Standard Lync Keypad support for dialling phone numbers Lync Peer-to-peer Call Support Lync Search Rules for resolving Lync contacts based on Phone numbers Dialplan/Phone number manipulation support Deskphone/Softphone support IP Office support (SIP only) Video/Audio conference support – no participants 3 9/16 Use of native Lync User interface (No Lync UI manipulation) As tested UCA Labs 30/9/2014

Lync Buddy List

Lync Conversation Window Choose between a Lync call and via Avaya Communication Manager

Lync Keypad Lync - Audiosettings

Outlook All Lync “Click to Dial” buttons in MS Office and Internet Explorer can be used to start a call

Outlook All Lync “Click to Dial” buttons in MS Office and Internet Explorer can be used to start a call

UCA Keypad UCA Call Control Transfer Hold Hang up Mute Audio Controls Dialpad field for new call initiation can be opened just by clicking on the keypad icon Transfer Hold Hang up Mute Audio Controls Video Keypad

Webpage UCA Click to call

Any Application Mark & press F8 -> UCA Call Works from any application

Email Ctrl+Click to initiate a call

Sharepoint Ctrl+Click to initiate a call

Word Online Ctrl+Click to initiate a call

Word Document Ctrl+Click to initiate a call

UCA user configuration

Capex Pricing Buying Outright Pricing Support @ 21% USD 35.00 EUR 25.00 GBP 19.50 Support @ 21% (USD 7.35 annually in advance) * Support is mandatory

Opex Pricing GBP EUR USD Term* Price 12 £1.50 € 1.90 $2.50 24 £1.25 € 1.60 $2.10 36 £1.00 € 1.30 $1.70 * Term in months, Pre-Paid and includes support