EuroCloud “wholesale marketplace” for Cloud Services – EuroCloud Slovenia Pilot Zero-risk and zero-investment acceleration of cloud service adoption - Dalibor Baskovc – EuroCloud Slovenia

Service Provider On-boarding to Wholesale Marketplace Stage 1 - Publishing: – Service provider submits its application – with all necessary details - to marketplace authority (Eurocloud) – Authority can reject the application, requests additional details or approve application – Approved applications are published to marketplace portal and are available for discovery Stage 2 – Discovery and integration: – An intermediary discovers the service on wholesale markplace and makes an agreement with the provider. – First-time integration on service provider or intermediary side: Service provider / intermediary implements integration connector (for ordering, billing and incident management) according to common technical specification. – Subsequent integration on service provider or intermediary side: Service provider / intermediary adds new partner parameters to configuration of the existing integration connector and thus enables integration with new partner.

Sales and order handling process Intermediary, who is working with end- customers, makes an agreement with end- customer for provision of selected services. Intermediary issues service orders (for services connected through wholesale marketplace). Service orders are received, processed and confirmed by respective service providers. Intermediary communicates with end-users to help them start using new services.

Billing process Service providers prepares a billing report for each connected intermediary – who is selling their services – at the end of the month. Billing report is delivered – in standard format – to each connected intermediary. A corresponding consolidate invoice (for all services consumed by intermediary’s customers) is also prepared by the service provicer and delivered to the intermediary. Intermediary can use the billing report for invoice calculation, cross- check control or both. Intermediary issues invoices to its customers and collects payments. Intermediary makes payment to the service provider (single transaction).

Orodja za integracijo* Sporočila – Izmenjava prek sporočilnih vrst (AWS Simple Queue Service) Dokumenti – Izmenjava prek odložišča (AWS Simple Storage Service) * Naročanje in obračunavanje

Naročanje – koreografija procesa Postopek predvideva obdelavo naročila v dveh logičnih korakih. – oddaja – prevzem – potrditev – obdelava – potrditev Partner ima polno avtonomijo pri implementaciji postopka obdelave naročil. – npr. obdelava se lahko izvede v enem (podaljšanem) koraku, ki producira dve ločeni sporočili o potrditvah.

Obračunavanje - proces