© 2008. Language is influenced buy the way you perceive the world and can be used to influence others. Neuro-Linguistic Programming is the study of how.

Slides:

Advertisements

Similar presentations

Advertisements

The teacher as a teaching aid Dr. C.H. Shashindran Ex- Director-Professor & Head Dept of Pharmacology JIPMER.

Building Rapport Ron Finklestein Business Growth Experience Sales Rainmaker Program Copyright © 2012 RPF GROUP.

Rapport-Bonding. Rapport  The dictionary definition speaks of mutual trust  The definition of trust is “an absence of vulnerability”  So rapport could.

Communication Skills.

Tool #9: Active Listening Employee Success Toolkit Copyright Harriet Meyerson

Rapport (The unspoken ‘good’ feeling you get from some people)

PART I INTERPERSONAL COMMUNICATION. Act of transmitting information, thought, opinions, or feelings, through speech, signs, or actions, from a source.

Ivy Tech Adjunct Faculty Indianapolis

Effective Presentations Techniques Anees Janee Ali, Phd School of Management, USM 17 July 2008 Anees Janee Ali, Phd School of Management, USM 17 July 2008.

Body Language and Facial Expression

Customer Care Body Language. Importance of Body Language.

The Importance of Body Language in Tutoring (M. Patrizia Ferrari) “Body language is a very powerful tool. We had body language before we had speech, and.

Prof. Myrna Monllor English 112

Module 4: Building Community Leadership Capacity Leadership and Effective Communication Unit II: Effective Communication.

Learning Styles.

“Any means by which you share a message”

Giving a Presentation Chapter 12.

HIGH PERFORMANCE MANAGEMENT CONFERENCE EFFECTIVE PRESENTATIONS.

Neurolinguistic Programming (NLP) in ELT

Soft Skills for a Digital Workplace: Verbal Communication Unit A: Understanding the Basics of Verbal Communication.

COMMUNICATION STRATEGIES. Learning Objectives Identify common communication problems that may be holding you back Learn techniques to persuade and influence.

Interpersonal Communication Skills Receiving Verbal and Nonverbal Messages: Finetuning Your Reception.

Discovering Your Learning Style. In the Beginning…  From the moment you were born, you’ve been learning.  Before you were 5, you learned faster than.

Primary SensesPrimary Senses We communicate and learn from our primary 3 input senses: ears, eyes and sensation.

FACILITATION SKILLS Facilitation skills can also be called ‘Inter-personal’ skills It means the ability to work well with people Q: How do you work “well”

© The Scout Association Cambridgeshire Module 9 Page: 1 of 6 Module 09 Working with Adults Session 1 Verbal & Non-Verbal Communication.

Prepared by Thuy Tran, Sep 2012 Communication skill.

 Make a list of different ways people communicate.

How much do you know?.   Describes the conscious and unconscious ways we tell others how we are feeling and what we are thinking through:  Body posture,

MULTIPLE INTELLIGENCES JUAN MONTERO MAY, Howard Gardner’s theory that proposes: People are not born with all of the intelligence they will ever.

PRESENTATION SKILLS. Making an oral presentation Developing oral presentation skills is important. You will be required to make oral presentations in.

Public Speaking Nonverbal Communication. Vocabulary  Nonverbal Message- Facial expressions or body language used to convey messages  Body language-

“Do NOW” “Do NOW” What is the Definition of Peer Pressure? What is the Definition of Peer Pressure? What is the difference between Direct and Indirect.

Communication skills Test. You can judge your communication skills by answering strongly agree, agree, neutral, disagree or strongly disagree.

Geniekids Learning Resources P Ltd What my style ? Now People sitting on the left get up and greet people on the right. While you interact.

Geniekids Learning Resources P Ltd Go around and interview others and find out how they used to study during school / college. What were.

Unit SHC 21 Introduction to communication in children and young people’s settings Miss Shepping.

What does “assertiveness” mean?. In this lesson you will learn: The meaning of “being assertive” The difference between being assertive and being aggressive.

Some tips for speaking in front of a group

The key to good communication J. O'Connor & A. Lages Adapted by M. Doe

An introduction to Neuro Linguistic Programming With Lord Morpeth.

DO NOW: 1.State whether you agree or disagree with this statement-and tell me WHY- “Everyone learns the same way.” Be prepared to justify your answer.

Communications in Customer Service. Communication: The process in which information, ideas, and understanding are shared between two (or more) people.

Effective Communication: The process individuals use to create understanding with others. Verbal Non-verbal.

Perceptions How you see things. To perceive: to gain an understanding of a person, idea, or situation. / What builds our perceptions / Past experiences.

Essential dementia awareness: person centred approaches.

THE EXPRESSIVE SOCIAL STYLE By: Barbara Holmes. WHAT IS A SOCIAL STYLE?  A natural pattern recognized by others and viewed as natural behavior  A Behavioral.

Finding the Real Story…. Listening with a Counselor’s Ear.

What is communication?!!!. Elements of communication verbal (the words we use) 7% vocal (expressions, intonation) 38% visual (facial and body language)

1-1 Chapter VI – Communication Objectives: I.Definition of Communication II.The important of effective communication skills III.Methods of Communication.

Communication Skills Personal Communication Skills.

Interpersonal Communication Techniques Billy Edwards.

MOTIVATING LEARNING APPROACHES AND ACTIVITIES THAT BRING ENGLISH TO LIFE IN THE PRIMARY CLASSROOM.

Public Speaking Tips Better Speech Delivery Presented by, Ms. Kane.

 any connection between humans  To transfer an idea, message or feeling  To let others know who we are, what we are experiencing, and the significance.

Chapter 5 Lesson 2 What is communication?. Communication is when 2 or more people exchange thoughts, feelings, and beliefs. Listening and speaking form.

T RIOWISE CONSULTANT The Trainer : C.K.Ong B.A Hons (Econs) U.M B.A Hons (Econs) U.M Certified Neuro Linguistic NLP Practitioner Certified.

Sam Dawson Course Tutor 30/11/2015.  To start Unit 4- Awareness of communication in Adult Social Care.  Recap on previous lesson.  To explore a range.

The Art of Selling. 25/2/15 Poster Presentations TP: Able to present our advertisements to the class. Bell work: What skills do you think are important.

LEARNING STYLES! The three types:. The learning styles:  There are three basic types of learning styles.  The three most common are visual, auditory,

Hospitality Basic Attitude

Practicing Communication Skills In this lesson, you will Learn About… How body language can help you communicate. Why “I” statements are more effective.

The Powerful Influencer Coaching People to Influence Health and Safety Goals.

What is body language? A type of non-verbal communication in which physical behaviour (as opposed to words) are used to express or convey information.

Learning Styles and Multiple Intelligences

How do we communicate?.

What is NLP? And how can I use it?.

HOW DO I KNOW MY STYLE OF SD LEARNING?

Principles of Communication

Presentation transcript:

© 2008

Language is influenced buy the way you perceive the world and can be used to influence others. Neuro-Linguistic Programming is the study of how the interaction of your brain (NEURO), your language (LINGUISTIC) and body produces patterns of behaviour (PROGRAMMING).

© 2008 NLP was devised by Richard Bandler and John Grinder in 1975 and is based on studying people who displayed excellence in fields including Professional Communication, Psychotherapy, Hypnosis, Law and Education. Understanding the influence of language on the brain allows you to use it deliberately to communicate more effectively. A vital skill in business success. John Grinder Richard Bandler

© 2008 What are you aware of? Write down 10 things you perceive. Reticular Activating System perception filters.

© 2008 We all have a model of the world in our heads

© 2008 Our model is updated through our senses. We each take in information through a natural preferred combination of senses (called modalities): Visual Auditory Kinesthetic / Tactile Olfactory Gustatory

© 2008 Answer the questions: 4 - Closest to describing you 3 - Next closest 2 - Next closest 1 - Least descriptive of you When learning something difficult use your preferred sense. When something is easy try to develop your weaker senses.

© 2008 If you match your language to the preferred sense of the person you’re taking to, then you communicate more effectively. So how do you find out their preferred sense?

© The words that they use. I see what you mean. Loud and clear Take a dim view of To tell the truth Hang in there Get a handle on That rings a bell Hand in hand See eye to eye Voiced an opinion Get or grips with I follow your drift I’ll see to it

© The words that they use. I see what you mean. Loud and clear Take a dim view of To tell the truth Hang in there Get a handle on That rings a bell Hand in hand See eye to eye Voiced an opinion Get or grips with I follow your drift I’ll see to it

© The words that they use. 2. Physiological clues. Visual learners tend to sit up straight and make eye contact, talk fast and have shallow breathing high in the chest. Auditory learners often softly repeat what has been said to themselves and nod their heads as they listen. They breathe more deeply and in a controlled way from the diaphragm. Their tone, intonation and speed of speech is also controlled. They tend to use a rich vocabulary.

© 2008 Kinesthetic learners often slump down in their seats or fidget and speak much more slowly. If they are also tactile they will feel a need to fiddle with their pen or papers whilst listening.

© The words that they use. 2. Physiological clues. 3. The position of their eyes. In pairs - Ask each other the questions on your worksheets notice the position of you partner's eyes as he/she is thinking.

© 2008

VISUAL RECALL VISUAL CONSTRUCTED AUDITORY DIGITAL AUDITORY RECALL AUDITORY CONSTRUCTED KINESTHETIC

© 2008 Take care - The clues are only reliable when used in combination. Don’t rely on one alone.

© 2008 When people are naturally in rapport with each other they have the same posture, breathing, etc. You can gain rapport rapidly by adopting this state.

© 2008 MATCHING & PACING Body - posture, crossing legs, small changes : blinking. Head and Shoulders Voice -Tone, speed, volume, intonation Words - Visual / Auditory / Kinesthetic Facial Expressions Gestures - position of hands Breathing

© 2008 Take care - Do not mock or mimic in a disrespectful way. Indirect matching - matching one aspect of your behaviour with another of theirs. e.g. Tempo of your voice to match their breathing rate.

© 2008 There are lots of different measures of personality. DISC GEMS Myers-Briggs Enneagram Etc.

© 2008 Dr Susan Dellinger Choose the shape that you think best represents you

© 2008 If you know a person’s personality type you can make an informed decision of how to communicate with them. Give a square lots of data, detail and documentation. With a triangle - Cut to the chase!

© ) You can find out how someone represents the world in their head by observing the words they use, their physiology and the position of their eyes when thinking. 2) If you match the behaviour of a person you can gain rapport more rapidly and hence ‘connect’ with them 3) Understanding a person’s personality type allows you to give them information in a way they are most receptive to.

© 2008