2 After completing this chapter, you will be able to Define delivery and explain the four methods of deliveryDemonstrate nonverbal components of personal delivery styleExplain how to rehearse a speechDescribe ways of developing speech confidence and managing stage frightDemonstrate how to adapt to distractions during a presentationDemonstrate how to handle question-and-answer periods and team presentationsFollow guidelines for using media aids
3 The delivery of a message is as vital to the success of a presentation as the message itself.
4 Methods of Delivery Extemporaneous Method Impromptu Method use a prepared outline but do not plan out each sentenceImpromptu Methoddelivered with little or no preparationManuscript methodwritten out entirely and delivered word-for-word from a typed or handwritten paperMemorized MethodWritten our entirely and delivered word-for-word without notes or a manuscript
5 Extemporaneous Method AdvantagesSpeaker is veryorganized and rarelyforgets what to say,appears confident, andcan be flexible. Youcan rephrase ideas asnecessary.DisadvantagesSpeakers may stumbleover words or forget thenext main idea. Youstill have to prepare andrehearse.
6 builds organizational Impromptu MethodAdvantagesIt sounds natural andbuilds organizationalskills under pressure.DisadvantagesYou have no notes torely on, so you maybecome nervous andlose your train ofthought. You havenothing to fall back on.
7 Manuscript Method Advantages It allows the speaker to choose the wordingcarefully. Ideas are fullydeveloped.DisadvantagesSpeakers may just readwithout expression orlooking up.
8 It is easy to forget when Memorized MethodAdvantagesIt can be carefullycrafted, like themanuscript method.DisadvantagesIt is easy to forget whenyou are nervous.
9 Personal delivery style refers to the nonverbal messages you communicate during a speech – your appearance, voice, eye contact, facial expression, gestures, and body movements.
10 Gestures are movements of the head, shoulders, hands, or arms that speakers use to describe or emphasize a point. Gestures are a NATURAL part of communication.
11 Good speakers use movement to make their message clearer to the audience.
12 Guidelines for Using Movement Take a few steps during the major transitions in a speech.When you move, face the same direction you are moving.Stand BALANCED on BOTH FEET.
13 Appearance matters when you are giving a speech Appearance matters when you are giving a speech. You are communicating with your audience from the moment you enter a room, and they will form an initial impression of you based on your clothes, hair, and jewelry.
14 If you can’t at your audience when you are speaking to them, you will lose their attention and respect.
15 Facial expressions should match the tone of your speech Facial expressions should match the tone of your speech. It should reflect the emotions you are asking the audience to feel.
16 Voice is like a musical instrument, capable of great variety Voice is like a musical instrument, capable of great variety. Use this variety to your advantage.
17 Elements of Voice Rate (speed) Pitch (highs and lows of your vocal range)Volume (loudness or softness)Tone (emotion expressed by voice)Clarity (clearness of words)
19 Rehearsing involves ordering the ideas in your mind and polishing your delivery.
20 Ordering the Speech in Your Mind Read over your outline silently two or three times.Read over your outline aloud.Try to give your speech without looking at your note cards. Practice gestures and movements. Even if you can’t remember certain points, go through your entire speech without stopping.Repeat steps 1 – 3 until you can complete your speech without any errors.
21 Polishing your Delivery Imagine your audience in your mind. Set chairs in front of you or have friends listen. Practice with visual aids.Try to connect with your audience.Adapt to your listeners.Give special attention to the introduction, conclusion, and any stories, examples, or jokes. Memorize these parts so that you do not have to read from note cards.Spread your rehearsal time over 3 or 4 days.
22 Stage fright is extreme nervousness when talking to an audience.
23 What happens when you are nervous? “Butterflies” in the stomach.Dry mouthFast breathingPounding heartShaky legsShifting from foot to footTense voiceSweaty palms
24 Tips for Developing Confidence Prepare thoroughly.Rehearse aloud.Breath deeply.Start strong.Reduce signs of nervousness.Display media aids effectively.Read nonverbal feedback.
25 Each speaker has to be prepared to improvise when the unexpected occurs.
26 What would you do if…you are giving a speech when an announcement comes over the loudspeaker?you stumble and nearly fall down on your way to the front of the room?halfway through your speech, you realize that your remaining note cards are out of order?the computer program locks during your PowerPoint presentation.
27 Guides for Q&A Think before you speak. Listen to the question. Make sure that all listeners have heard the question.Limit your answer.Avoid a debate.
28 Guides for Team Presentations Plan what each person will talk about and stick to it.Watch your time.Pay attention to each other.
29 Factors for Choosing Media Aids CAPSCapabilities (What are you capable of doing?)Area (How well can the audience see?)Purpose (What do you hope to convey?)Setting (Where will you be?)
30 SummaryDifferent situations call for different methods of delivery; including extemporaneous, impromptu, manuscript, and memorized.Your personal delivery style is determined by your body language, eye contact, and vocal qualities.You should dress appropriately, stand on both feet, establish eye contact, and vary the rate, pitch, and volume of your voice.When you rehearse, first order the speech in your mind then polish your delivery.You can control stage fright by practicing your speech thoroughly.Remain calm if something unexpected happens.Evaluate visual aids on the basis of these four factors: capabilities, area, purpose, and setting.