The Wider Sage Solution Sage User Network February 2008

2 Agenda for this session Re-iterate our strategy for the Mid-Market Review some of the Sage software that can add value to your Line 500 software –Sage Retail –Sage Asset Manager –SageBI –SalesLogix –HR (Snowdrop) –Sage Payment Processing (Protx)

3 Mid-market strategy These options are powerful, integrated software packages offering extensive functionality to match real world business requirements Business Information Reporting & Dashboards Single Integrated Business System Web Access & Self Serve Accounting, Finance & Payroll Customer Management Service & Support Sales Management Business Operations, Distribution, Manufacturing Marketing Management Business Workflow & Alerting Single Integrated Business System Integrated Applications Customer Relationship Management Systems for Sales Marketing and Service Accounting & ERP Systems For Finance & Business Operations Business Intelligence for Business Operational and Analytical Reporting Manufacturing Construction Retail AIS & APIs

4 Customer Relationship Management Systems for Sales Marketing and Service Accounting & ERP Systems For Finance & Business Operations Business Intelligence for Business Operational and Analytical Reporting Manufacturi ng Constructio n Retail AIS & APIs Mid-market strategy Business Information Reporting & Dashboards Web Access & Self Serve Accounting, Finance & Payroll Customer Management Service & Support Sales Management Business Operations, Distribution, Manufacturing Marketing Management Business Workflow & Alerting Single Integrated Business System

5 Sage Line 500 commitment Line 500 benefits from a dedicated product management and R&D team We’ll continue to develop and support it through: –Listening to you and delivering what you require –Focusing on improving application usability –Improving the User Interface experience –Widening the integration capability though APIs –Supporting extended business processes outside of Line 500 through integration with other Sage software such as Sage Retail; Sage Asset Manager; SageBI; SalesLogix; HR (Snowdrop) and Sage Payment Processing (Protx)

7 Sage Retail Sage Retail is a customer present till solution for any business that transacts using Electronic Point Of Sale –Retail Stores –Visitor Attractions –Cathedrals –Garden Centres –Builders Merchants –Sports Grounds –Bars / Restaurants /Cafes –Wholesalers Integrated to Sage Line 500

8 Sage Retail “It’s all about balance: being able to deliver excellent customer service at a profit. The information we collect and analyse from Sage PayPoint enables us to achieve this balance.” Chris Chambers, IT Manager, Julian Graves Chris explains: “Our outlets are quite small with the majority having just one till – only around 20 of the stores have more. With Sage PayPoint, we can now maximise use of our tills for customer facing operations, rather than tying them up on administration. It also means we can take fast remedial action based on accurate, real time information, rather than having to wait till the next day.”

10 Asset Management Purchasing department Maximise unused assets Facilities management Budget planning Re-organisations Finance department Financial control Allocation of costs Detailed event histories The benefit is in maximising the value of your assets All departments Asset inventories

11 Asset Management

12 Asset Management “Overall, thanks to the user-friendliness and flexibility of Sage Asset Manager, managing our assets has become child’s play.” Gris Decoupage – specialist in pressed metal components for the car industry ‘The automatic upload of the General ledger journal saves me one morning a month, reduces errors and simplifies control procedures. With just a few clicks, I can generate my reports and export them to Excel. Department heads now have much better visibility, thanks to the many enquiry screens and consolidated reports.”

14 SalesLogix Product Strategy Fully featured CRM (SFA, Mktg, S&S, BI), distinguished by: –Best-in-class usability –Industry leading end-user adoption Industry leading customisation Mobility leadership with customisable support for the most popular devices (e.g., Blackberry, PPC, etc.) Multi-client architecture (Web, Windows and Mobile) Modern architecture that easily fits with our customers’ infrastructure

15 New Web User Interface Modern interface provides Windows-like experience on Web Drag & drop tabs Customisable middle pane Context sensitive help One-click access to critical information Tight integration with Microsoft® Office and other business applications Minimize panes to maximize viewed data

16 Sage SalesLogix Let’s listen to Simon Williams from Steljes

17 SageBI (Business Intelligence) Make good use of the data you own –It’s your most valuable asset 210 customers to date use SageBI –Consistent data across the two systems More than just reporting –Drill into the data –Examine trends –Investigate anomalies –Support strategic business decisions

18 SageBI (Business Intelligence) Our new systems will enable the business to run much more efficiently by providing management with better visibility as to performance. Over the medium to long term, our teams will be able to make more informed decisions to help grow the business.” Justin Garrod, Schiedel Rite–Vent “SageBI provides instant, up-to-date information enabling sales, marketing and finance managers to identify business trends monthly, daily or on demand. Previously, we were unable to deliver this information, but now using the web dashboard interface, SageBI provides an easy-to-use business performance management solution to help us grow our business.”

19 SageBI (Business Intelligence) “By delivering trends & business information in an environment our users are comfortable with (Excel), SageBI has enabled our business to move from the reliance on Cognos to an environment with a lower total cost of ownership and training requirements. It has given us the confidence to move forward with Sage 1000, and truly leverage our customer and business information.” Alan Doyle, IT Manager, Nichols Plc

20 SageBI (Business Intelligence) Let’s listen to Simon Williams from Steljes

21 Human Resources Acquisition of Snowdrop A fully featured mid-market HR solution Significant domain and software delivery knowledge Can be implemented and integrated today –Snowdrop Professional Services 2008 Development Strategy –Integrating Snowdrop HR into Line 500 Payroll Longer Term –Snowdrop HR and Payroll as a solution set for Line 500 and Sage 1000 users

22 Human Resources 600 successful HR implementations Screen dump of Evergreen

23 Human Resources Let’s listen again to Simon Williams from Steljes

24 Sage payment Processing (Protx) "The Protx system is now fully integrated and has cut our processing time to a fraction. This means that we can spend more time on fulfilling orders rather than processing payments, which has cut our time significantly.” "Using Protx has enabled us to process both our website and mail order/telephone order payments through the same system. This means that we no longer need our old PDQ machine, and all of our order reconciliation and reporting is managed from one central Admin area.” Big Game Hunters

25 The Wider Sage Solution Sage Line 500 is core to the Sage product strategy of providing choice Sage Line 500 has a myriad of additional supporting applications –Many provided by Sage, integrated and supported by Sage –Some available by 3 rd parties These applications can deliver tremendous value to your business As well as maximising your investment in Sage Line 500

The Wider Sage Solution Sage User Network February 2008