1. Managed Content Services
We are here today to discuss Managed Content Services.
© 2017 Kodak Alaris Inc.

2. Managed Content Services
Agenda
Introductions and Objectives
Visibility and Control of your Capture Infrastructure
5 Key Areas to Delivering Success
Our Approach: Assess, Optimize and Manage
Understanding your Challenge
Components of our Managed Content Service
Why Kodak Alaris?
Managed Content Services
Definition of Terms: TCO: Total Cost of Ownership SLA: Service Level Agreement
Introductions and Objectives [**Introduce yourself and discuss the agenda/objectives of the presentation]
Visibility and Control of your Capture Infrastructure – How our solution can help you to gain visibility and control of your capture infrastructure.
5 Key Areas to Delivering Success – Five ways that Kodak Alaris can help you achieve success with Managed Content Services.
Our Approach: Assess, Optimize and Manage – Overview of our approach to implementing Managed Content Services in your environment.
Understanding your Challenge – How we understand your issues to deliver best-fit solutions during the relationship.
Components of our Managed Content Service – What types of offerings are included within Managed Content Services.
Why Kodak Alaris? – The benefits of Managed Content Services as part of the total Kodak Alaris’ ecosystem.
© 2017 Kodak Alaris Inc.

3. Visibility and Control of your Capture Infrastructure
An unmanaged, business critical capture environment is a major business challenge
Understanding what challenges you face is an important step towards significant opportunity.
Our customers typically identify issues in their capture environment such as:
Poor visibility of the true state and cost of assets
Fragmented ownership
Inconsistent acquisition processes, inconsistent costs, inconsistent SLAs
Difficulty with monitoring, managing, controlling, and improving
By working with you to identify and solve challenges like these, we can help you achieve sustainable business benefits with our Managed Content Services.
Managed Content Services
An unmanaged, business critical capture environment is a major business challenge due to ever increasing complexity and requirements. Understanding what challenges you face in your capture environment is an important step towards significant opportunity. Our customers typically identify issues in their capture environment such as:
Poor visibility of the true state and cost of assets
Fragmented ownership
Inconsistent acquisition processes, inconsistent costs, inconsistent SLAs
Difficulty with monitoring, managing, controlling, and improving
By working with you to identify and solve challenges like these, we can help you achieve sustainable business benefits with our Managed Content Services.
© 2017 Kodak Alaris Inc.

4. 5 Key Areas of Delivering Success
The Benefits of Managed Content Services 1 2 3
Gain visibility and control
Consolidated control and accountability
Asset management
Consistent SLA management
Reduced risk and removal of operational headaches
Streamline processes
Improved asset utilization and optimization
Improved productivity, efficiencies and effectiveness
Access to subject matter expertise, process, technology and resources
Assist you to meet regulatory requirements
Achieve compliance and remain compliant with legislation*
*subject to customer compliance requirements 4 5
Realize efficiency and savings
Flexible scalable agreement
Tax efficient
No upfront capital investment required
Consistent management & financial reporting
Improved TCO
Ease of budgeting
Receive enhanced customer service
Accountable, knowledgeable, single point of contact
Achieve SLA targets that meet business needs
Improved support processes and training of staff
Increase customer satisfaction
Managed Content Services
We organize the benefits of our Managed Content Services into 5 key areas of delivering success.
Gain visibility and control
Consolidated control and accountability
Asset management
Consistent SLA management
Reduced risk and removal of operational headaches
Streamline processes
Improved asset utilization and optimization
Improved productivity, efficiencies and effectiveness
Access to subject matter expertise, process, technology and resources
Assist you to meet regulatory requirements
Achieve compliance and remain compliant with legislation*
*subject to customer compliance requirements
Realize efficiency and savings
Flexible scalable agreement
Tax efficient
No upfront capital investment required
Consistent management & financial reporting
Improved TCO
Ease of budgeting
Receive enhanced customer service
Accountable, knowledgeable, single point of contact
Achieve SLA targets that meet business needs
Improved support processes and training of staff
Increase customer satisfaction
© 2017 Kodak Alaris Inc. 5
Receive enhanced customer service
Accountable, knowledgeable, single point of contact
Achieve SLA targets that meet business needs
Improved support processes and training of staff
Increase customer satisfaction

5. Our Approach: Assess, Optimize & Manage
A Dynamic and Scalable Solution for your Needs
Assess
Our experts uncover valuable process insights, ensuring that your capture infrastructure delivers the highest productivity and value for your business.
Our goal is to understand your business needs and requirements and deliver a sustainable data capture and information management solution.
Our approach establishes the foundation for ongoing visibility, control, and management of your capture infrastructure. In addition, it enables continuous improvement of your capture environment with current and future solutions from Kodak Alaris.
Manage
Based on our recommendations about optimizing your capture infrastructure, we will help you implement the changes and support your organization to achieve your business objectives.
Optimize
We dynamically manage your capture assets, improve your workflow and bring greater profitability to your business. We deliver the right fit, right experience and right results.
Managed Content Services
We take a dynamic and saleable approach to ensure our solution stays relevant to your evolving and changing needs. The goal is to understand your business needs and requirements and deliver a sustainable data capture and information management solution. Our approach involves three processes of assess [**provide detail from above], manage [**provide detail from above], and optimize [**provide detail from above], that together, establish the foundation for ongoing visibility, control, and management of your capture infrastructure. In addition, this approach enables continuous improvement of your capture environment with current and future solutions from Kodak Alaris.
© 2017 Kodak Alaris Inc.

6. Understanding your Challenge
Managed Content Services
How we Deliver Success
Having Kodak Alaris experts manage your capture infrastructure allows you to focus on what you really do best.
Scanning and information environment assessment: understand your working environment and business process needs.
Capture infrastructure recommendations: identify and provide best-fit solutions for your capture requirements.
Acquisition/billing: make the acquisition and billing process as simple and as administratively efficient as possible, with a range of options available.
Training and Support: deliver training and support to ensure both the effectiveness and efficiency of the implemented solution.
Reporting: provide insight and information to help assist with the ongoing management of your capture infrastructure.
Life cycle management: suggest and implement dynamic enhancements focused on continuous improvement throughout the lifetime of any agreement.
By understanding your challenges and delivering successful management of your capture infrastructure, we give you back the time you need to focus on what you really do best. Within our approach of assess, optimize, and manage we support you by providing the following:
Scanning and information environment assessment: understand your working environment and business process needs.
Capture infrastructure recommendations: identify and provide best-fit solutions for your capture requirements.
Acquisition/billing: make the acquisition and billing process as simple and as administratively efficient as possible, with a range of options available.
Training and Support: deliver training and support to ensure both the effectiveness and efficiency of the implemented solution.
Reporting: provide insight and information to help assist with the ongoing management of your capture infrastructure.
Life cycle management: suggest and implement dynamic enhancements focused on continuous improvement throughout the lifetime of any agreement.
© 2017 Kodak Alaris Inc.

7. Managed Content Services
Components of a Managed Service Expert Services that are Customized for your Environment
Vendor agnostic maintenance and management of legacy devices
Agnostic supply of new devices and identification of components that drive competitive advantage
Asset: Tracking, Register, Management and Support
Integrated, cost-effective consumables and supplies management
Identification of suitable SLAs in support of changing business needs
Custom repair, maintenance and professional services. Delivery of required SLAs
Subject matter expertise, to support your future decision making, with an objective to drive continuous improvement
Life cycle management with a focus on optimizing value and TCO
Managed Content Services
Creating a solution that best-fits your needs is paramount. The components of our Managed Content Services allow you to take advantage of offerings that have your unique environment in mind.
Vendor agnostic maintenance and management of legacy devices
Agnostic supply of new devices and identification of components that drive competitive advantage
Asset: Tracking, Register, Management and Support
Integrated, cost-effective consumables and supplies management
Identification of suitable SLAs in support of changing business needs
Custom repair, maintenance and professional services. Delivery of required SLAs
Subject matter expertise, to support your future decision making, with an objective to drive continuous improvement
Life cycle management with a focus on optimizing value and TCO
© 2017 Kodak Alaris Inc.

8. Why Kodak Alaris? Managed Content Services within the IN2 Ecosystem
Our integrated approach to information delivers scanners, software and services by a network of trusted partners dedicated to building the best information capture and management solution for your business.
It ensures that our customers get:
Right Fit: Solutions to fit your business goals, environment, and budget
Right Experience: Solutions that simplify your work – from acquisition through operation and ownership
Right Results: Solutions that deliver superior business value through fast, accurate, reliable information capture
[**Discuss the details of what the Alaris IN2 ecosystem is and how Managed Content Services fit within it.] Managed Content Services allow a customer to take advantage of all elements within our ecosystem (hardware, software, and services) to provide them with a custom experience to deliver the right fit, the right experience, and the right results.
© 2017 Kodak Alaris Inc.