PHILIPPINE DIGITAL STRATEGY: E-GOVERNMENT AND INTEROPERABILITY STANDARDS Ma. Esperanza M. Espino 4 November 2010 ISSI, UP Diliman, Quezon City

1. Definitions  E-government – using technology solutions designed to improve service delivery and realize cost efficiencies - Accenture  E-governance – strengthen relationship with citizens by engaging electronically them in governance - Accenture  Interoperability  The ability of two or more systems or components to exchange information and to use the information that has been exchanged – IEEE  Being able to accomplish end-user applications using different types of computer systems, operating systems, and application software, interconnected by different types of local and wide area networks. - James A. O'Brien and George M. Marakas

E-GOVERNANCE - VISION  Government Information Systems Plan (GISP), 2000  Vision: “Philippine Government Online”  Philippine ICT Roadmap, 2006  “the Philippine government seeks to use ICT to become more efficient and responsive in the delivery of its services… ICT will also make government transactions and processes more transparent, increase accountability and reduce losses from graft, corruption and unnecessary leakages.”

3. Development Framework in the GISP  Phase 1 - Setting Up the Environment  institutional and policy mechanisms  generation of private sector investments  establishment of systems functionality and technology standards security/ interoperability  Phase 2 - Building the GISP Infrastructure  government networking infrastructure  Process reengineering  Priority databases  Phase 3 - Sustaining the GISP  Stabilizing systems  Monitoring and evaluation systems  Establishing systems ownership

4. Status  ISSPs (2009)  44 government agencies have a current and endorsed ISSP  149 government agencies have outdated ISSPs  70 government agencies submitted an ISSP (not endorsed, and several are already out of date)  Web Presence (2010)  304 of 324 NGAs (93.8%) have a web presence  14 NGAs (4.61% of those with a Web presence) are at Stage 4, characterized as ‘Transactional Web Presence’  30.59% are at Stage 3; 49.34% are at Stage 2; and 15.46% are at Stage 1.

4. Status  E-Government Survey UN  E-Govt Index - ranked 78 th of a total of 184 countries and 5 th of 11 in SEA (0.4637)  Telecommunication infrastructure index =  E-participation index =  Human capital index =  Online service index and its components = – mostly classified as “emerging”

 Land Transportation Office - licensing system  Securities & Exchange Commission - business name registration and monitoring  Bureau of Internal Revenue - online tax filing and payment  Government Service Insurance Systems - delivery of services to its members 4.1 Online Services & ICT Supporting Infrastructure for Delivery

 BIR’s integrated computerization and data warehousing projects  NCC’s Jumpstarting e-Governance in local government units (eLGU)  PAGASA’s Interactive Climate and Weather Information Network (PICWIN) Project  Food and Nutrition Research Institute’s e-Nutrition Project  E-Serbisyo, E-Bayad 4.2 Projects for Efficiency and Management Support

 Philippine Government Interoperability Framework, 2003 – not formally adopted 4.3 Standards for Security and Interoperability

 Manpower Development Initiatives Development of competency standards MPEG 4.4 ICT Manpower in Government

 Investments are still very limited in relation to the magnitude of information technology  2011 E-government Fund 4.5 Government Investments in ICT

 CeC – barangay nodes  NBN - highway  Government Data Center – shared services 4.6 Infrastructure

5. Issues/Opportunities  Information Systems Applications  Institutional Framework  Infrastructure Facilities  ICT Standards in Government  Computerization in LGUs  Government Investments in ICT

 Lack of back-end systems to support transactions  Poor absorption of E-government Fund  Procurement process 5.1 Information Systems Applications

 The GISP provided that the NICT develop the implementing program and monitoring system for the GISP, but it did not designate a government CIO or an agency that is adequately empowered to see to its implementation.  Pending Legislation – DICT Bill, Privacy bill 5.2 Institutional Framework

 Lack of adequate infrastructure on which to build e-government, i.e., shared services/ applications, government broadband network 5.3 Infrastructure Facilities

 The Philippine Government Interoperability Framework was put on hold after consultations with the private sector did not push through.  Technically, there are no “standards”. At most, government agencies’ IT systems would have internal standards which can loosely be considered as interoperability standards. 5.4 ICT Standards in Government

 Status of eLGU: As of January 2009, 99% of LGUs nationwide have websites (most of them are at Stage 1, and there are none at Stage 5)  Community e-Centers: As of December 2007, a total of 755 CeCs are in operation throughout the country. The list of CeCs is still being updated 5.6 Computerization in LGUs

2. e-Govt Vision  Government Information Systems Plan (GISP), 2000  Vision: “Philippine Government Online” - where our citizens, anywhere in the country, as well as fellow Filipinos, foreign friends and potential investors anywhere in the world would have direct access to government information and services.  Philippine ICT Roadmap, 2006  Vision: “A society where citizens have access to information and communication technologies that provide quality education, efficient government service, sustainable economic development, and a better way of life..”  eGOVERNMENT VISION: A smart ICT- competent Government providing innovative and efficient on-line services that respond to the needs of citizens and institutions worldwide

7. Issues and Opportunities SECTOR/S Information Systems Applications Low percentage of Stage 4 websites (UN-ASPA standards) Low absorption of EgovFund Procurement Issues – Government Agencies, Citizens Funding Agencies IT Suppliers/Vendors Institutional Framework Delayed approval/creation of IT governing body Absence of competency standards Govt IT Practitioners Legislators Infrastructure Facilities Inadequate infrastructure on which to build e- government Government Agencies IT Suppliers/Vendors

7. Issues and Opportunities SECTOR/S ICT Standards in Government Absence of Interoperability Standards Government Agencies Vendors ICT Manpower in Government Absence of competency standards Inadequate technical and management skills Uncompetitive compensation package Government Agencies IT Training Institutions Colleges and Universities Students Computerization in LGUs Unavailability of IT technical skills IT Resources maintenance issues/concerns LGUs Citizens Government Investments in ICT Low Budget Utilization/Absorption Delay in Budget Release/Availability Funding/Donor Agencies Government Agencies IT Suppliers/Vendors

7. STRATEGIES KPIs Applications eDemocracy – work towards e- governance enablement UN-ASPA standards? Institutional Framework DICT CIOs in government / GCIO Cabinet Committee? Establishment of DICT / ICT Authority Designation of Government CIO Infrastructure Facilities Government Broadband Network - PPP Government Data Center ICT Manpower in GovernmentAdoption of competency standards Computerization in LGUs Government Investments in ICT

7. STRATEGIES KPIs UN-ASPA standards

7. PROGRAMS Sectors eDemocracy program o Update GISP define Enterprise Architecture/ prioritize strategic projects e.g., relating to business process streamlining, devt of back- end/ core databases Tie up with national priorities /agenda Social Services (DOH/DSWD/DA) Citizens

7. POLICIES SECTOR/S DICT CIO in government IT procurement manual Revisit eGov guidelines – address low absorption causes

E-Governance E-GovernmentInteroperability Standards Issues/ Opportunities Strategies Targets/ KPIs Programs / Policies VISION :

THANK YOU!