2. ICT Technology being used to Communicate Information

4. e-Governance Application of ICT for – Delivering government services – Exchange of information & transactions – Integration of systems & services between Government to Citizens(G2C) Government to Business (G2B) Government to Government(G2G)

5. Examples of G2C services Employment Services Vehicle Registration Driver’s license Passport & Visa Employment Services Vehicle Registration Driver’s license Passport & Visa School Admission Scholarships E-Learning Examination Results School Admission Scholarships E-Learning Examination Results Birth Certificates Health Care Birth Certificates Health Care Pensions Insurance Health Care Death Certificate Pensions Insurance Health Care Death Certificate Agriculture Land Record Property Registration Marriage Certificates Taxes Utility Services Municipality Services Agriculture Land Record Property Registration Marriage Certificates Taxes Utility Services Municipality Services Student Family Old age Child Youth

6. Examples of G2B services Expand Explore Opportunities Close Operate Start-up Approvals Permissions Approval Compliance Returns Taxes Permits Compliance Approvals Permissions Registrations Project Profiles Infrastructure State Support

7. Examples of G2G Services Human Resources Recruitment Training Establishment e-Learning Work Place Workflow Automation Video Conferencing MIS Back Office Support GIS Productivity Performance Mgt. Budget Treasuries Planning e-office e-Assembly Under e-governance, enhancing Internal functions of government is an important mandate to deliver G2C and G2B Services

8. e-Government Usage of ICT in Public Administrations – Combined with organization change & new skills To improve Public services and Democratic processes To strengthen support to public policies

9. e-Government Organization approach towards implementing public services using ICT Transformation of government to provide – Efficient, Convenient & Transparent Services to the Citizens & Businesses through ICT Transformation of public sector and external relationships through ICT in order to – optimize government service delivery and governance. E-Governance or ‘electronic governance’ – application of ICT to the processes of Government functioning in order to bring about ‘Simple, Moral, Accountable, Responsive and Transparent (SMART) governance

10. What is e-Government? Transformation of government to provide Efficient Convenient & Transparent Services to the Citizens & Businesses through ICT (Information & Communication Technologies)

11. What is NOT e-Governance e-Government is not about ‘e’ But about Government ! e-Government is not about Computers & Websites But about citizen & businesses ! e-Government is not about translating Processes But about transforming process !

12. Four pillars of e-Governance e-Governance People Process Technology Resources E-Governance is a holistic initiative in which Technology is only a pillar Enables to deliver Good Governance

13. 87 th FC – ICT Sessions Computer Basics – Hardware, Software, Operating System(Windows) Internet & e-mail Text Processing Application– MS Word 2010 Spreadsheet Application – MS Excel 2010 Presentation Application – MS PowerPoint 2010 Database Application – MS Access Project Mgt., Application – MS Project 2010 Networking & Communications Freeware(LINUX)

14. IT Facilities to OTs Website for 87 th Foundation Course – http://www.hrdiap.gov.in On-line Feedback System E- mail Account – 87fc@hrdiap.gov.in (OTs Group) 87fc@hrdiap.gov.in – 87fcmcr@hrdiap.gov.in (Institute officials) 87fcmcr@hrdiap.gov.in Photo gallery on events Computer Labs – Gents – 304 (Admin Block) – Ladies – CIO Lab(Tungabhadra Hostel)

15. Computer Society Objective – Promote computer knowledge and skills Activities to generate interest on usage of ICT – Conducting additional IT Sessions – Usage of available IT Facilities – e-Governance Project Case studies – Organizing Competitions & Presentations – Preparation of CD on FC events/activities with directory of OTs