 A color queue management system

Customer Segments Large Health Institutions. Hospital chains, health organizations, management groups. Medical Clinics. Family Practices, Exam Clinics.

Value Propositions an EMR solution with fluid and intuitive design, easy to configure and implement. Secure and efficient digital means that completely removes the need for paper trails. - A newer solution for electronic medical records. - A newer solution for electronic medical records. - Performance improvement in handling patient queues and records. - Performance improvement in handling patient queues and records.

Value Propositions - Cont - Customization to the needs of the process workflow. - A solution that does what is expected, without hassle. - A solution that does what is expected, without hassle. - A fluid and intuitive design that attracts and instils curiosity, easing the learning curve. - A fluid and intuitive design that attracts and instils curiosity, easing the learning curve. - Reduces overhead costs and the need for paper trail. Improves speed of processing. - Reduces overhead costs and the need for paper trail. Improves speed of processing. - Reduces risk of medical errors caused by 'less than perfect' documentation. - Reduces risk of medical errors caused by 'less than perfect' documentation. - A more convenient way of handling patient records, queues and history. - A more convenient way of handling patient records, queues and history.

Channels Most sales will occur via direct, onsite sales, by product specialists. Secondary sales will occur via Healthcare events, through sales booths and presentations at the events. Other sales, to medical clinics and other healthcare professionals will occur via website.

Customer Relationships - Acquisition: initial relationship occur via referrals, medical events contacts and web searches (Google, Yahoo, Bing, etc.) - Retention: maintenance and new releases will be promoted and provided free of charge. Support will have monthly costs. - Retention: maintenance and new releases will be promoted and provided free of charge. Support will have monthly costs. - Sales Boost: major version releases will be offered at a discounted rate, and new features will also be offered at discounted rates, along with package deals. - Sales Boost: major version releases will be offered at a discounted rate, and new features will also be offered at discounted rates, along with package deals. - Since this market niche requires much care, dedicated personal assistance will be offered to major customers. Mid-range customer will have personal assistance, and general customers will use automated services, online forums and web support. - Since this market niche requires much care, dedicated personal assistance will be offered to major customers. Mid-range customer will have personal assistance, and general customers will use automated services, online forums and web support.

Revenue Streams - Main stream based off licensing (customers purchasing the solution). - Main stream based off licensing (customers purchasing the solution). - Secondary stream will be based off asset sale of source code (customers purchasing the source code of the solutions). - Secondary stream will be based off asset sale of source code (customers purchasing the source code of the solutions). - Other steams include subscription fees (for smaller customers, clinics, healthcare professionals). - Other steams include subscription fees (for smaller customers, clinics, healthcare professionals). - Advertising one customer to other customers will also be available. - Advertising one customer to other customers will also be available. - Prices will be fixed according to customer segments, product features and package discounts. - Prices will be fixed according to customer segments, product features and package discounts.

Key Resources - Intellectual: knowledge of the medical field, along with HIPAA and ACA requirements, business and operational workflows and industry needs. - Human: individuals with such knowledge, training and specialization in the related areas (software development, healthcare, legal, etc). - Human: individuals with such knowledge, training and specialization in the related areas (software development, healthcare, legal, etc).

Key Activities - Production: developing the software solutions for the industry needs. - Problem Solving: many of the HIPAA and ACA requirement have not been met by digital solutions, causing much latency in compliance. - Problem Solving: many of the HIPAA and ACA requirement have not been met by digital solutions, causing much latency in compliance. - Platform/Network: solutions will either be implemented at the customer, or cloud. Therefore, solutions will require infrastructure. - Platform/Network: solutions will either be implemented at the customer, or cloud. Therefore, solutions will require infrastructure.

Key Partnerships - For those features not under mandate of local security, a partnership with Amazon Web Services will provide redundancy, load balancing, and SLA for cloud services. - For features under mandate and ISO27001/27002 standards, local infrastructure will be included in the package. A partnership with Dell will provide the hardware required. - For features under mandate and ISO27001/27002 standards, local infrastructure will be included in the package. A partnership with Dell will provide the hardware required.

Cost Structure - Model is Cost Driven for the first phase: a. Fixed for development and amenities a. Fixed for development and amenities - After Go-Live, Model will be Value Driven is heavily diversified: - After Go-Live, Model will be Value Driven is heavily diversified: a. Fixed for development and amenities a. Fixed for development and amenities b. Variable for Cloud hosting and Local Hosting (Economy of Scale) b. Variable for Cloud hosting and Local Hosting (Economy of Scale)

Cost structure Revenue streams Key resources Key activities Key partners Value proposition Customer relationships Customer segments Channels Amazon Web Services Dell Developing the software solutions for the industry needs. Many HIPAA and ACA requirement not met. Solutions implemented at the customer, or cloud. Fluid and intuitive design, easy to configure and implement. Secure, efficient, removes paper trails. Newer solution for electronic medical records. Performance Customization A solution without hassle. Reduces overhead, Improves speed of processing. Reduces medical errors Convenient way of handling patient records, queues and history. Referrals, medical events, web searches Retention: maintenance and new releases Support at monthly cost. Dedicated personal assistance Automated services, online forums and web support. Large Health Institutions. Hospital chains, health organizations, management groups. Medical Clinics. Family Practices, Exam Clinics. Knowledge of the medical field, HIPAA and ACA requirements, business and operational workflows and industry needs. Direct Sales Onsite Sales Secondary sales via Healthcare events, sales booths and presentations at events. Other sales will occur via website. Model is Cost Driven for the first phase: a. Fixed for development and amenities After Go-Live, Model will be Value Driven is heavily diversified: a. Fixed for development and amenities b. Variable for Cloud hosting and Local Hosting (Economy of Scale) Licensing (customers purchasing the solution). Asset sale of source code Subscription fees Advertising one customer to other customers Prices will be fixed according to customer segments, product features and package discounts.

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