Instructions for Quoting & Issuing Motorcycle Insurance In PTS

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Presentation transcript:

Instructions for Quoting & Issuing Motorcycle Insurance In PTS American Reliable Insurance Company 8655 E. Via De Ventura, Suite E200 Scottsdale, AZ 85258 T 480.483.8666 F 480.483.1675   www.assurant.com

What does our system do? Our online rating system does more than provide a rate. You can: Quote new business Issue a policy, Point of Sale Issuance Take payments including EFT and credit card Process change quotes on existing policies Process endorsement requests Print all policy documents including ID cards and DEC pages View commission statements

!!!!! After completion of the application process forward the signed application, UM/UIM selection form, and proof of discounts to your General Agent representative.

Click on the PTS Agent Login link to open the log in screen Go to: www.assurantrecreationalinsurance.com Click on the PTS Agent Login link to open the log in screen

We have attached help documents and the UW guidelines on the landing page.

Log in using your agency ID and case-sensitive password. If it is your first time on the system you must install the Meadco ScriptX , this print driver is required to print documents!!!

Once you have logged in you are taken to the home screen Once you have logged in you are taken to the home screen. This screen has links for New Quote, Look up an existing quote, Look up a policy, and view Reports.

Click on New Quote to start a quote.

Press the Start Quote button. Input the policy effective date, choose the applicable state and company. Press the Start Quote button.

Fill in the yellow highlighted boxes and click the continue button.

Choose any applicable discounts and click Continue. Proof of discount is required with the signed application.

Choose the coverage limits Click Continue. 250/500 limits only available for Umbrella requirement!!! Must provide a copy of Umbrella policy.

Scrolling over ? Marks open help text. Choose the model year, make, and model. Verify the garaging zip. Choose COLL and OTC deductibles, choose amount of Accessory coverage. Click continue to proceed, or add New Vehicle to add an additional unit. Scrolling over ? Marks open help text.

Fill in Date of birth, Marital Status, and Gender. Choose vehicle assignment if more than one vehicle or operator. If the client has completed a motorcycle safety course, input the completion date. Copy of certificate required with application. Choose violation level, use chart for help Click here to add additional operators or click Rate to complete.

You now have a quote sheet!! Quote Number You now have a quote sheet!! You may print the quote, edit quote to modify coverage, or click the Submit button to convert the quote to an Application.

Converting Quote to an Application

Click the applicable quote link under Policy # to enter the quote. If you need to look up a quote you recently completed to convert to an app or modify the quote, choose the Lookup Quote link If you don’t have the quote number use the first initial and full last name of the client and click the search button. Click the applicable quote link under Policy # to enter the quote.

This takes you back into the quote summary. Click on Submit button to convert to an application.

If necessary modify the policy effective date and click Continue

Fill in any missing information in the highlighted boxes and click continue

DISCOUNT SECTION Input prior carrier information. Copy of prior insurance DEC page required. Input association information Proof of membership required.

Make any applicable coverage changes or click Continue

Click Edit button to complete Vehicle information section

Input VIN number and garaging location. If no lien holder or additional accessories click on the update button to save information.

Click link to itemize accessories

Accessories total must equal value shown here List all accessories, the values will round to nearest $100 in each row. Total accessories in this example should equal $3600 Click here to add a lien holder If no lien holder click Update to save information

Choose Get LIENHOLDER LIST from drop down to choose a bank. Or Click on Add New Lienholder #1 to add a new entity not currently in the list. See next page for further instructions

To add a new lien holder, enter bank information and loan number if available. Click on Add New Lienholder #1 to save. If second lien complete this section. To save vehicle information click UPDATE button

Click Add New Vehicle button if there are additional units (Max of 4 per policy) and follow same procedures on each unit. If change is needed click Edit button Always click the UPDATE button after editing the vehicle to save changes. When done updating vehicles click continue

Click the Edit button to complete the Driver information.

Fill in Yellow highlighted boxes and click the UPDATE button to save information

Click on Add New Driver for any additional operators (Max of 4) or click Continue to proceed

Update Resident information and click Continue

UW information outlines Ineligible Vehicles and Operators. Additional information available in UW guide Click on Process Quote to complete Application

Click Make Change if necessary to correct information. You are now at the Policy Review screen. You may validate the information. Then choose the payment plan and click on Bind Coverage if using Agent EFT, Credit Card, or Insured EFT Click Make Change if necessary to correct information. If paying with check draft see next slide for instructions

If paying with Check draft click the forms link to access the application.

Click on Application link and print application, complete the application and mail with proof of discounts and the Check draft to your General Agent. If paying with Credit Card, Insured EFT, or Agent EFT go to next slide.

Choose payment plan and click bind coverage button.

Input Down payment amount and Tab to get payment options. Choose payment option and input appropriate information. Insured EFT, after inputting bank information click on Post Info to apply payment.

Input Credit Card information and click on Verify Card. Mailing address must match credit card billing address.

After card verification Card Information After card verification click on Post Payment

Primoris is a third party credit card vendor Primoris is a third party credit card vendor. If insured agrees to pay their fee, click on the confirm button to continue.

After agreeing to Primoris fee, a receipt will generate.

Click continue after printing the forms to go to Policy Summary Screen Point of Sale (POS) Issuance: Click on Print Forms to print the Application, DEC page, ID cards, and privacy notices. Click continue after printing the forms to go to Policy Summary Screen

Policy Summary Screens

This screen gives an overall snapshot of the insured information and policy coverage. There are several tabs at the top of the screen which provide additional policy information.

This section shows installment due dates Billing tab provides a financial snapshot showing next payment due, remaining balance, and remaining payments This section shows installment due dates This section outlines payments received

The Status tab will show if any endorsements are done, any cancellations pending, and any saved endorsement quotes.

Here you can note a policy change. Example shown here. The Notes/Susp tab Here you can note a policy change. Example shown here. Batch Items are all documents which have been mailed to the insured, lien holder, or agent.

Processing Endorsement Quotes

From the Policy Summary screen choose E-Quote to start a new Endorsement Quote

Input endorsement date and click Continue

Choose an endorsement reason provided or Other Reason will allow you to type your own Click Continue

In this example I clicked the Vehicle tab, as I am adding a vehicle You may click on the appropriate tab for your endorsement. It is not necessary to go through all tabs. In this example I clicked the Vehicle tab, as I am adding a vehicle Now click Add New Vehicle button

Click the update button to save changes Complete Yellow fields including VIN, Year, Make, Model. Choose Deductible if applicable. Add accessories if applicable. Add lien holder if applicable. (note-Deductibles must match on all vehicles. i.e. if you have a $500 deductible on first vehicle, and want COLL/OTC on added vehicle it must also be $500) If deleting a vehicle on policy you would click on Remove this Vehicle box then click update Click the update button to save changes

After clicking update, the new vehicle will be shown. I am adding an operator so I will click Drivers tab

Click the Add New Driver button

Click the Update button to save driver information. Complete Yellow boxes if applicable input Riders Safety Course completion date Click the Update button to save driver information.

Click on E-Quote Policy to get quote summary and rate

You may decline, process, or save the endorsement from here. I will click Save to show you how to retrieve a saved quote

From the Policy information screen, choose the Status tab to retrieve the quote. Click on Edit if change is required. Click Apply to process the endorsement

Click Continue to proceed to Policy Information screen. You may print the revised DEC Page and ID cards after completion of the endorsement. Click Continue to proceed to Policy Information screen.

Printing Forms

Click the Forms button to view policy documents

Click on any form to print or choose the link to batch print all forms

I chose the Motorcycle ID Card link. Click on the Print button at the top of screen to print. Click the Back button to print other forms. Click the Info button to return to Policy Information screen

Making a Payment

Click the Pay button to make a payment

Choose payment amount, payment method, and payment type if applicable Choose payment amount, payment method, and payment type if applicable. Click the Post Payment button to complete.

Reports

From the Main Menu click the Reports Link. Your available reports may differ from this screen. Click the Policy Inforce Premium to view your active policies.

Select the options from the drop down menus, choose the date, and specific state if necessary. Click Get Report button

This screen provides an overall summary of policies. Click on Policy type link for individual policy holders.

Clicking the policy number will take you to the Policy Information screen.