OU BATTLECARD: Oracle Systems Learning Subscription Target Personas and Pain Points IT Managers Manage IT Technology and Staff Implements and maintains an organization’s technology structure Communicates job expectations to departmental employees Enforces system security, policies and procedures Systems Administrators Keep IT Operations and Systems Running Smoothly Installs, upgrades, and monitors software and hardware Maintains operating systems, applications, storage and servers Keeps networks safe and running efficiently Needs ongoing training to keep up to date Support Engineers Diagnose and Troubleshoot Software and Hardware Problems Configures hardware and operating systems Ensures that systems run smoothly Finds solutions when technical difficulties occur Creates workaround processes and procedures when necessary Oversees and follows up on customer issues Oracle Systems Learning Subscription Messaging As a group, systems professionals take pride in their work and take it seriously. Training is a proven way to give them new skills and support existing expertise in the ever-changing systems environment. Oracle University’s Systems Learning Subscription is a great way to train individuals and teams who have varying needs. In one easy-to-deploy subscription, you have access to a wide range of role-based learning options. You get everything you need to learn about Oracle hardware and software, keeping your systems professionals up-to-speed on a continuous basis. Get a vast array of Oracle hardware and software training with your Oracle Systems Learning Subscription. Learn how to successfully administer and manage your engineered systems, Oracle Solaris, Oracle Linux, Virtualization, servers and storage solutions with this portfolio of digital training for key Oracle product areas. Experts from Oracle will not only provide you with valuable lessons but also provide insight on new releases, product overviews and best practices for this entire range of offerings. With the Systems Learning Subscription, you can: Identify key features and benefits of Oracle systems Implement and administer engineered systems, operating systems, virtualization, servers and storage Discover how to optimize and increase performance, scalability and availability utilizing Oracle systems Learn how to troubleshoot and maintain Oracle systems Hear insights about Oracle systems and technologies, directly from Oracle experts, about best practices, new features and how to perform tasks Oracle Systems Learning Solution Provides Training on These Channels Training is organized into different channels. Hardware. Systems are architected, integrated, tested, and optimized to work together. This results in easier deployment and upgrades and more efficient systems management. Learn all about engineered systems, servers and storage. Topics cover deployment, maintenance, and troubleshooting of Oracle hardware platforms. Operating systems. Gain high-level knowledge and insight into the capabilities of these products and detailed role-based training, with the Systems Learning Subscription. Access a comprehensive set of instructional videos and demos. Topics cover installation, performance management and administration of both Oracle Solaris and Oracle Linux. Virtualization. This key technology is used in data centers to optimize resources. We cover OVM, private cloud appliance, virtual box and more. What's New. This channel is where to find recently released and newly added content. Come here often to discover additional material and learning modules in the Systems Learning Subscription. Confidential – Oracle Internal/Restricted/Highly Restricted

30-Second Elevator Pitch to License Sales Reps Internal Key Messages 30-Second Elevator Pitch to License Sales Reps Trained customers are more successful. If customers are satisfied with Oracle and understand how to use the products they have purchased, they are more likely to renew or expand their Support subscription. Earn money selling education: When you add Oracle University training to your deals thru CPQ or via your Education Sales Rep, you can earn the 2% Education SPIF ($5K minimum).  Another .25% goes to first-line management. Grow your account and earn the 2% Education SPIF when you add Oracle Systems Learning Subscriptions to your deal ($5K minimum). Give customers the ability to train their systems professionals so they can solve business problems and achieve even greater success. This solution provides the convenience of an online learning solution that allows employees to train at their convenience. Customers who are well trained and proficient on Oracle topics will be more likely to renew support or renew/expand other services and take advantage of additional OU training. Key Messages for Customers Objection Handling The Systems Learning Subscription is an innovative learning solution that is an ideal solution for training system professionals across the organization. Learn how to successfully administer and manage your engineered systems, Oracle Solaris, Oracle Linux, Virtualization, servers and storage solutions with this portfolio of digital training for key Oracle product areas. Experts from Oracle will not only provide you with valuable lessons but also provide insight on new releases, product overviews and best practices for this entire range of offerings. No Travel Budget for Training This comprehensive subscription offers unlimited access for 12 months to a broad collection of informative training and information on operating systems, hardware, servers, and storage. No travel required! We Have Already Taken Training If you have already taken Oracle training, you may still be able to benefit from additional training and information offered through this learning subscription. You can trust the Oracle experts to share their insights, making system professionals better prepared for everyday tasks. Courses are available when and where you need them, and cover beginning, intermediate and advanced topics. ADDITIONAL RESOURCES: OURC Oracle Partner Confidential - Updated 2/27/18 Confidential – Oracle Internal/Restricted/Highly Restricted