1. OU BATTLECARD: Oracle Database 11g
Target Personas and Pain Points
Database Administrators (DBAs)
Responsible for Database Performance, Integrity and Security
Plans and develops one or more databases
Determines data storage requirements
Advises management on capacity plans
Troubleshoots and solves issues
Takes technical training to stay current with best practices
Support Engineers
Diagnoses and Troubleshoots Software and Hardware Problems
• Configures databases and operating systems
• Ensures that systems run smoothly
• Finds solutions when technical difficulties occur
• Creates workaround processes and procedures when necessary
• Oversees and follows up on customer issues
Data Warehouse Administrators Responsible for All Activities Related to Running a Data Warehouse
• Develops and maintains standards of the data warehouse
• Manages architectural issues and recommends alternatives
• Evaluates efficiencies of project team and provides guidance on process methodology
Oracle Database 11g Training and Certification Messaging
Oracle Database 11g offers customers the capabilities to take control of their enterprise information, gain better business insight, and quickly and confidently adapt to an increasingly changing business environment.
Oracle Database 11g delivers superior performance, scalability, availability, security and ease of management on a low-cost grid of industry standard storage and servers.
With training and certification from Oracle University, you can learn to make the most of this database, which was designed to be effectively deployed on everything from small blade servers to the biggest SMP servers and clusters of all sizes. Its unique ability to manage all data from traditional business information to XML and 3D spatial information makes it the ideal choice for transaction processing, data warehousing, and content management applications. This is a complex, feature-rich database that requires training and certification in order to make the best use of its features and benefits.
Consider enrolling in training and certification to deepen your understanding of Oracle Database 11g. This curriculum will:
Help you learn the ins and outs of Oracle database management.
Teach you the skills you need to install, configure, design and troubleshoot database systems.
Demonstrate how your company can best leverage Oracle Database systems.
Top-Selling Oracle Database 11g Courses
Analyst Industry Statements
Top courses include:
• Oracle Database 11g: Administration Workshop I Rel. 2
• Oracle Database 11g: Administration Workshop II Rel. 2
• Oracle 11g: RAC and Grid Infrastructure Administration Accel. Rel. 2
• Oracle Database 11g: Data Guard Administration Release 2
• Oracle Database 11g: Backup and Recovery Workshop
Oracle DBA Online: “Oracle Database is the first database designed for enterprise grid computing, the most flexible and cost effective way to manage information and applications. … With this architecture, each new system can be rapidly provisioned from the pool of components. There is no need for peak workloads, because capacity can be easily added or reallocated from the resource pools as needed.” *
Top certifications include:
• Oracle Database 11g Administrator Certified Associate Certification
• Oracle Database 11g Administrator Certified Professional Certification
Confidential – Oracle Internal/Restricted/Highly Restricted

2. 30-Second Elevator Pitch to License Sales Reps
30-Second Elevator Pitch to DBA, Engineers, Data Warehouse Admins
30-Second Elevator Pitch to License Sales Reps
Oracle Database 11g is at the heart of many IT departments and is where critical data – arguable the lifeblood of the organization – is managed and stored. Oracle Database 11g training will help you develop a thorough understanding of the database, as well as its related products. Secure your data so that it’s ready to support your business objectives, and make the most of your database investment by taking training from the experts at Oracle University.
Trained customers are more successfuI. If customers are satisfied with Oracle and understand how to use the products they have purchased, they are more likely to renew or expand their Support subscription. Earn money selling education: When you add Oracle University training to your deals thru CPQ or via your Education Sales Rep, you can earn the 2% Education SPIF ($5K minimum). Another .25% goes to first-line management. Grow your account and earn the 2% Education SPIF when you add Oracle Database 11g training to your deal ($5K minimum).
Key Messages for Customers
Internal Key Messages
Oracle Database is the world’s #1 enterprise database—enabling over 310,000 customers within its community to improve operational agility and effectiveness. Oracle Database is cloud-ready, with multitenancy and pluggable databases.
The main job of anyone working with Oracle Database 11g is to protect the data. But there's much more to know in order to maximize effectiveness of this important IT investment. By taking training and certification from Oracle University, you can learn all you need to know about installing, configuring, upgrading, migrating, securing and backing up the database.
Oracle Database 11g training will teach you how to:
Install the database and select which options are best for your environment.
Develop, implement, and test a backup and recovery plan for the databases you manage.
Establish core system practices across your IT operations.
Monitor and tune the database to ensure peak performance and high availability.
And much more!
Oracle University offers comprehensive training for Oracle Database 11g and related products.
Our training helps you gain greater database skills.
In all courses, demonstrations and hands-on practices reinforce fundamental concepts.
Courses are available for all levels of database professionals, from beginner to expert.
Customers who are well trained and proficient in Oracle Database 11g will be more likely to renew support or renew/expand other services and take advantage of additional OU training.
The Value of Training - Oracle University Promotes Customer ROI by:
Training customers so they log less SRs.
Raising awareness on all application features and capabilities.
Raising awareness of best practices using software they have purchased.
Raising Awareness of potential use of technologies
Eliminating Knowledge Gaps and increasing productivity for in-house Talent Management resources
Objection Handling
No Travel Budget for Training
With Training On Demand courses, students watch recorded classroom sessions taught by expert instructors and with access to a lab environment. Another option, Live Virtual Class training, is perfect for those who are too busy for classroom training, allowing them to attend live classes online, in real time.
We Have Already Taken Training
If you have already taken Oracle Database 11g training, you will still be able to gain knowledge by taking additional courses. Benefit from taking a deeper dive and boost your career. You can trust the Oracle experts to share their insights in the classes, making you better prepared for the challenges you face every day.
Updated 1/23/18
GET ADDITIONAL SALES RESOURCES:
Confidential – Oracle Internal/Restricted/Highly Restricted