Starfish Advisor Training 2016 Erie Community College

Early Warning & Student Tracking System Process Starfish Solutions Student concerns can be manually flagged when observed, or through Progress Surveys completed by faculty and staff. Automatic flags are raised based on online grade book data. Recommendations are communicated to the student. Appropriate Support Services are informed of flags raised and provide outreach. “Close the loop” with faculty when progress is made. Early Warning & Student Tracking System Process

Role Activities and Expectations Instructors Raise flags when appropriate. Submit Progress surveys when emailed within the expected timeframe. Academic Advisors/Student Services Staff Receive email notifications from Starfish. Record follow up actions in Starfish: Add notes Clear flags Students Receive and read email notifications when flagged. Contact appropriate support office and/or professor. Follow up on recommendations. Everyone Complete your Profile so students know more about you. Use your dashboard to track student progress.

Configure Your Profile Click Profile in the top frame navigation. Edit your contact information. Then, select the email address(es) where Starfish notifications should be sent. Click the Save button. Students will see your profile information when they view their Success Network

Email Notifications Go to Profile. Choose Email Notifications. Select email preferences for type of item and when to send. Click Save . You can change your email notifications settings at any time.

View a Student Folder From your Students list, click the hyperlink of a student’s name. This brings you to the student’s folder. Depending on your level of access, you will find information on… Grades (past/current) Notes (you added/shared with you) Tracking history (raised/cleared) From the student folder you can… Raise/clear a flag Add a note, update a flag Anywhere you see a student’s name as a hyperlink will take you to their student folder.

Student Success Score Predictive Analytics Formula Flags created by faculty and staff through Starfish Student Success Score

Interpreting the Student’s Success Score Likelihood of Persisting: Good: 70 or Above Median: Between 50 and 70 Poor: 50 or Below

Links to Remember For Help using Starfish: Terrie Page ISS paget@ecc.edu Erica Goddard ISS goddarde@ecc.edu Heather Cruz cruzh@ecc.edu Fabio Escobar escobar@ecc.edu Starfish email: starfish@ecc.edu sharepoint.ecc.edu/sitedirectory/starfish