Charity Adams Health Sciences Peer Tutor 10/15/18 Guide to Brainfuse Charity Adams Health Sciences Peer Tutor 10/15/18

Logging in Link to Brainfuse: http://home.brainfuse.com/ Login- Top right corner. LSC (ANNA) will give you the unsername (ONLCharityA for example) and password Click “Login” Logging in

Homepage Homepage Tells you what appointments you have for that day Lists classes that you can tutor in Has tabs to go to your Schedule, Personal Information, Message Center, and Miscellaneous Homepage

My Calendar tab- Shows you what appointments you have set up for a month at a time (Shows all of current month and then you can click on other months to see appointments in that month) Meet tab- You can block time out in this tab for a project, set up a meeting with another tutor, or set up a meeting with a student My Preferred Schedule tab- You make your schedule in this tab by clicking on the date and entering in the date/ time that you are available to tutor My Tentative Sessions tab- Shows you sessions that are not confirmed by you My Schedule

My Account tab- You can update your contact information and password in this tab Personal

Inbox tab- Tells you what sessions that you have coming up and sessions that you need to confirm Brainshare tab- Allows you to share a document to a student through email Message center

My Subjects tab- the main tab that you will use in this category My Subjects tab- the main tab that you will use in this category. You will select the classes that you are able to tutor in (Must have a B or above in the class) and it will be approved by the LSC. Miscellaneous

whiteboard This is where you will meet with the students. You can communicate on the Whiteboard itself, in the chat box, or via audio (phone access). You can share links and documents to the Whiteboard and in the chat box. The student can share documents with you on the Whiteboard and in the chat box. (Ctrl v = paste, Ctrl c = copy) You can use the Sample Whiteboard in Brainfuse Quick Connect for practice without another Tutor. whiteboard

Whiteboard- Continued On Left Side of Whiteboard: Pencil- lets you write with a pencil Red X- Erases whole Whiteboard Eraser- Erases what you move it over (small areas) T- Text Font- You can change your font and size Clipboard With Paper- Paste text or image Teal Arrow- Undo button On Top of Whiteboard: Three Green Dots on the Top- share button Envelope- Send material to student Printer Button- You can print the session Whiteboard Student’s Name will be here too Whiteboard- Continued Chat Box

Student Side of whiteboard Pencil- Allows student to write with a pencil style Eraser- Erases information on whiteboard T- Text Fx- Font Rainbow arrow- Changes the color of the font Arrow- Undo X- Clears whiteboard Student Side of whiteboard

My Documents- You can share documents saved on your computer You can use the Whiteboard just as you can the regular Whiteboard. You can have multiple Whiteboards open at the same time. Onsync- tutor side Share My Screen- Allows you to share your computer screen like you can in Webex. Also, you can use the Onsync without Audio and Video if needed. You can call in for the Audio too.

Students can share their documents as well Students can share their documents as well. You need to make the student a Moderator in order for them to be able to share documents and speak. The Chat section is always available for the student and Tutor to use. Student Side of onsync

OnSync is a wonderful resource through Brainfuse OnSync is a wonderful resource through Brainfuse. There can be some glitches, though. In RasTrack you can log if you have any of these glitches in order to help them get fixed. The main thing we need to do to make sure there are no glitches are to make sure that our Java and the tutee’s Java are up to date. Benefits: * Session is recorded for review * Can meet with the student as if we are in Webex * We can explain our answers to the tutees a little easier and faster * Some tutees just need to hear the answers explained to them * You have all of the same benefits as to using the white board * You can walk student through how to find resources using screen share Onsync

Onsync continued Issues That Happen: * No audio * No visual * Tutees Java is not updated or they do not have Java * Plugin needed for screen share option * May not be capable with all internet browser * Student cannot share their screen or use whiteboard Onsync continued

Onsync continued How To Overcome These Issues: * If there is no visual, you can still continue on with the session using the audio and white board. The tutee just will not be able to see you and you will not be able to see them. * If there is no audio, you can go back to the white board and use the white board alone or you can ask the tutee if they want to do a phone session while using the white board. * If their Java is not updated, you can walk them through on how to update their Java. Also, when you send your confirmation email, you can ask them if they would like to use the OnSync option, if they say yes you can give them the directions to update their Java before the session. (It may make the connection process a little smoother and easier on the tutee.) * Be sure to turn off web cams if bandwidth is low, bandwidth status is located in the top right hand corner * Make sure the student is Moderator so they can share their screen, use the whiteboard. You can take the screen back when you are ready to resume the session Onsync continued