To proceed to the next slide, click the “NEXT” buttons as shown here: LSS EAP Benefits (Employee Assistance Program) Welcome to another installment of the LSS Benefits Orientation recorded presentation series. This presentation focuses on the LSS EAP benefits which stands for ‘employee assistance program’! I’m Denis, and I’m Kaitlin. Every single active LSS employee is eligible for these EAP benefits, including members of our employees’ households too. Whether you are PRN, casual part-time or full-time, this benefit can help you and your loved ones. Remember that on each slide of this presentation, you’ll see a “NEXT” button. Click on that button to move to the next slide when you’re ready. Also, please be sure to read all the information on each slide, as well as listen to our voice narration. Sometimes we’ll mention information not shown in the text, and sometimes there’ll be text on the slide we won’t read. To proceed to the next slide, click the “NEXT” buttons as shown here:

EAP Benefits What is an “Employee Assistance Program”? The Employee Assistance Program (EAP) is here to help when life gets overwhelming. LSS partners with Mercy to provide these services. -All LSS employees are eligible for these benefits -Whether you’re dealing with everyday problems or a major life event, EAP can help with free, confidential counseling, referrals and support for you and members of your household. -The EAP counselors offer guidance and encouragement for everyday situations and are professionally trained and licensed to deal with a range of personal issues. -As an LSS Employee, you have access to free counseling sessions either by phone or in person with a licensed counselor. The Employee Assistance Program (EAP) is here to help when life gets overwhelming. LSS partners with Mercy to provide these services from a licensed counselor in a free and confidential manner. Whether you’re dealing with everyday problems or a major life event, EAP can help. All LSS employees are eligible for these benefits, and services can be provided to all members of your household too, 24 hours per day, 7 days a week and 365 days a year.

EAP Benefits EAP counselors can help you deal with everyday problems as well as major life events. Some examples include: Strained relationships Stress at home or work Anger, resentment Budgeting and debt management Parenting concerns Addictions Depression and anxiety Conflict resolution Communication problems Grief and loss Retirement and aging And much more Here’s a list of examples of things the EAP counselors can help you and your household members with, but this list does not include everything. So if you’re having trouble or stress with ANYTHING, you should call EAP and see if they can help you. Most likely they’ll be able to help you in some way.

Employee Assistance Program How do you access these EAP services? You can visit the EAP website at: www.mbh-eap.com/members To access additional resources on their website (such as free “self-help” webinars), please note that our company’s username is “LSS” and our password is “meap” -or- You can call to speak with a counselor or schedule an appointment at: 314.729.4600, #2 or 800.413.8008, #2 You can visit the EAP website at the website address listed, and when you visit their site, you’ll find additional resources (such as free “self-help” webinars that you can also utilize. To enter some areas of the site, you’ll need to enter our company username which is “LSS” and our password which is “meap” (which stands for mercy employee assistance program). -or- You can also call to speak with a counselor or schedule an appointment on the phone at this local St. Louis number or toll-free number listed here.

Employee Benefits @ LSS Don’t forget to visit us at www.LSSLiving.org/Benefits to learn more about other great LSS benefits, including additional recorded presentations like this one you just watched. Also, we want your feedback… Talk to your local HR Rep today if you have feedback to share regarding your LSS benefits. Don’t forget to visit us at www.LSSLiving.org/Benefits to learn more about other great LSS benefits, including additional recorded presentations like this one you just watched. Also, we want your feedback…Talk to your local HR Rep today if you have feedback to share regarding your LSS benefits.