1. Employee and Family Assistance Program
Walmsley
Employee and Family
Assistance Program

2. What is an Employee and Family Assistance Program (EFAP)?
provides assistance for those going through personal difficulties
for employees and eligible family members
confidential
voluntary

3. What types of services are offered?
marriage/relationship
addictions (alcohol, drugs, gambling)
anger management
depression
anxiety/stress
sexuality
grief and loss
child and adolescent behaviour

4. What is the benefit of using the services?
a place to go for help
professional & confidential counselling
effective problem prevention
better understanding of self and others
willingness to face problems and follow through with changes
overcoming personal and professional challenges
positive change and personal growth
healthier kids, stronger families & vibrant communities

5. What is the benefit to my employer?
personal problems can affect attention on the job, risk of accidents
happy employees make a better work environment
happy, healthy employees contribute to a productive work site
fewer resignations and less training costs if employees enjoy being at work

6. Who is covered? employees partners and dependents
those on the employees benefit plan
partners and dependents can access service without employee

7. What kind of coverage do we have?
between 5 and 8 sessions are available depending on the issue
employees can access the service again in the same year for different reasons
intent is for brief service - clients with longer term concerns are referred to community resources

8. Is the EFAP confidential?
no identifying information will reach management or anyone else at work site
the employer will get usage statistics i.e. how many individuals accessed services (no personal information)
any information to be released requires your signed consent (i.e. if you want the counsellor to talk to your doctor)

9. Who provides the service?
professional counsellors with Masters degrees
members of professional associations
counsellors are trained and have experience in: marriage and family therapy, anger management, drug and alcohol, cognitive behavioural therapy, etc.
clients are seen at the counsellors private offices

10. webcam telephone email
Online counselling
webcam
telephone

11. How do we access services?
just call
or complete a form online on the
Walmsley website

12. Wellness Library
you may just need some information and don’t need to see a counsellor
a variety of topics such as depression, anxiety, anger, addictions, etc.
self help resources – apps, videos, podcasts, books
online tests and assessments, e.g. anger, stress, wellbeing, depression etc.
get username/password from posters, HR or

13. Conclusion
the EFAP is about helping individuals maintain their health and balance
healthy employees have healthy families and make a healthy workplace
healthy employees have less accidents
services for employees and families are easy to access
the service is confidential
self-help material in the Wellness Library for those who don’t need to see a counsellor