1. Supervisor Training Your Logo Here Introduction To EAP

2. Introduction: Life presents us with plenty of challenges. Sometimes those challenges can become overwhelming. Life presents us with plenty of challenges. Sometimes those challenges can become overwhelming. There is no need to struggle alone. There is no need to struggle alone. Help is available through the employee assistance program (EAP). Help is available through the employee assistance program (EAP).

3. What Is The EAP? EAP is a confidential counseling and problem- solving resource designed to help you identify personal issues and work to resolve their difficulties. EAP is a confidential counseling and problem- solving resource designed to help you identify personal issues and work to resolve their difficulties.

4. Employee Assistance Is: Problem assessment Problem assessment Solution-focused counseling Solution-focused counseling Referral Referral Information & resource provider Information & resource provider Consultation Consultation

5. Confidential Services If you contact Performance Plus, no one will know about it unless you tell them. If you contact Performance Plus, no one will know about it unless you tell them. Information will not be released to anyone unless you give written authorization, by court order, or as required by law. Information will not be released to anyone unless you give written authorization, by court order, or as required by law. Participation in the EAP will not jeopardize job security or future promotional opportunities. Participation in the EAP will not jeopardize job security or future promotional opportunities.

6. Who Is Eligible? EAP services are available for employees and their dependent family members. EAP services are available for employees and their dependent family members. Adult children who live with you are covered until age 21. Adult children who live with you are covered until age 21.

7. What Does It Cost? Assessment and referral services are free to you. Assessment and referral services are free to you. Your employer covers the cost of your EAP services. Your employer covers the cost of your EAP services. If additional services are needed, the counselor can help you explore referral options in line with your insurance benefits and budget. If additional services are needed, the counselor can help you explore referral options in line with your insurance benefits and budget.

8. Our EAP Counselors Performance Plus Counselors have a minimum of five years counseling experience following state licensure in their areas of specialty. These specialties include: Social Workers Social Workers Licensed Professional Counselors Licensed Professional Counselors Psychologists Psychologists Marriage and Family Therapists Marriage and Family Therapists

9. Areas Where The EAP Can Help Stress Stress Marital/relationship issues Marital/relationship issues Family/parenting issues Family/parenting issues Substance abuse Substance abuse Anger and impulse control Anger and impulse control Anxiety Anxiety Legal problems Legal problems Work stress Grief/bereavement Coping with change Domestic violence/abuse Depression Low self esteem Financial problems

10. Management Tools Additional training available Additional training available Consultation regarding referrals Consultation regarding referrals  Ways to motivate employees Feedback about workplace situations and team or employee performance Feedback about workplace situations and team or employee performance

11. Accessing Services Local & toll-free phone lines Local & toll-free phone lines  (800) 862-3398  24-hour access Web site/e-mail Web site/e-mail  www.ppeap.com Local providers Local providers Regional offices Regional offices

12. EAP Work-life Benefits Legal Legal Financial Financial Family life Family life Childcare locator Childcare locator Emotional wellbeing Emotional wellbeing Health Small business Personal growth Stress