1. Employee Orientation to Benefits

2. _________________________________________________________________________________________________________________ _____________ Penn Foundation Employee Assistance Program | 520 Washington Avenue–P.O. Box 32–Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.orgwww.pfeap.org Welcome! Welcome to this overview of Penn Foundation’s Employee Assistance Program (EAP) benefits. To move through this presentation, click on the arrow at the bottom right of each slide. Make sure to also click on items underlined in orange within the presentation to view more information. If you have trouble viewing this presentation, please contact our office at 215.257.6556 or 800.616.9248. Nex t

3. 1. What is an Employee Assistance Program? 2. How Can EAP Help You? 3. Special Features 4. How to Access Services 5. EAP Quiz Table of Contents _________________________________________________________________________________________________________________ _____________ Penn Foundation Employee Assistance Program | 520 Washington Avenue–P.O. Box 32–Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.orgwww.pfeap.org Nex t Bac k

4. What is an Employee Assistance Program? At some time in our lives, we all experience issues that we cannot solve on our own. If these issues are not addressed, they could adversely impact our job performance. This is where EAP comes in. EAP provides confidential, professional counseling services to assist with the many stressors you face everyday. EAP is a benefit pre-paid entirely by your employer for you and your household members (which can include your spouse, significant other, children, parents, or anyone living in your home). TABLE OF CONTENTS 1. What is an EAP? 2. How Can EAP Help You? 3. Special Features 4. How to Access Services 5. EAP Quiz _________________________________________________________________________________________________________________ _____________ Penn Foundation Employee Assistance Program | 520 Washington Avenue–P.O. Box 32–Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.orgwww.pfeap.org Nex t Bac k

5. EAP provides a confidential place to talk about the issues affecting you, your family, or your job. With a spectrum of easily accessible services customizable to your specific needs, we can help restore and strengthen your well-being and productivity in the workplace. EAP offers professional counseling for a variety of issues including: Drug, Alcohol, or Addiction-Related Emotional Family Financial Legal/Divorce Mediation Marital/Relationship Work-Related And much more! How Can EAP Help You? _________________________________________________________________________________________________________________ _____________ Penn Foundation Employee Assistance Program | 520 Washington Avenue–P.O. Box 32–Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.orgwww.pfeap.org TABLE OF CONTENTS 1. What is an EAP? 2. How Can EAP Help You? 3. Special Features 4. How to Access Services 5. EAP Quiz Nex t Bac k

6.  Face-to-Face Counseling: Individual, Couples, and Families All employee households are eligible for a certain number of sessions with a professional, Master’s level counselor. Check with your HR department or call our main EAP office (215.257.6556) to find out how many sessions are available to you and your household members. Regardless of where you live or work, we will provide you and your household members with convenient access to a professional counselor. Should you or someone using your EAP benefit have issues requiring more sessions than provided by the contract, we will provide an appropriate referral for longer-term services. Special Features _________________________________________________________________________________________________________________ _____________ Penn Foundation Employee Assistance Program | 520 Washington Avenue–P.O. Box 32–Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.orgwww.pfeap.org TABLE OF CONTENTS 1. What is an EAP? 2. How Can EAP Help You? 3. Special Features 4. How to Access Services 5. EAP Quiz Nex t Bac k

7. Special Features _________________________________________________________________________________________________________________ _____________ Penn Foundation Employee Assistance Program | 520 Washington Avenue–P.O. Box 32–Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.orgwww.pfeap.org  Confidentiality Whatever the nature of your issue, federal law mandates that information shared during your EAP sessions remains confidential. Your counselor may NOT tell anyone what you talk about unless you give written permission. We do not share any personal information with your employer nor do we share who has used the benefit.  Free Benefit This benefit is entirely free to you and members of your household. No payment, co-payment, or insurance card is required. TABLE OF CONTENTS 1. What is an EAP? 2. How Can EAP Help You? 3. Special Features 4. How to Access Services 5. EAP Quiz Nex t Bac k

8. Special Features  Crisis Intervention A 24/7 crisis telephone service is available for immediate support. Simply call 215.257.6556 or 800.616.9248.  Health Education Free access to health information, education, and resources. Visit our website – www.pfeap.org – and click on “Health Education” at the bottom right. Check with your HR department for your password.www.pfeap.org  Psychiatric Services – Sellersville Office Only You may be eligible for up to two sessions with an EAP psychiatrist per contract year and may use up to two of your EAP counseling sessions for psychiatric med checks/visits at the Sellersville office only. _________________________________________________________________________________________________________________ _____________ Penn Foundation Employee Assistance Program | 520 Washington Avenue–P.O. Box 32–Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.orgwww.pfeap.org TABLE OF CONTENTS 1. What is an EAP? 2. How Can EAP Help You? 3. Special Features 4. How to Access Services 5. EAP Quiz Nex t Bac k

9. How to Access Services Call our main EAP office at 215.257.6556 or 800.616.9248. There is no need to inform your supervisor or any other person from your company. Our office hours are Monday, Tuesday, and Thursday: 8:00 am–9:00 pm; Wednesday and Friday: 8:00 am–5:00 pm. A 24/7 telephone service is available for immediate support. Simply call 215.257.6556 or 800.616.9248. _________________________________________________________________________________________________________________ _____________ Penn Foundation Employee Assistance Program | 520 Washington Avenue–P.O. Box 32–Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.orgwww.pfeap.org TABLE OF CONTENTS 1. What is an EAP? 2. How Can EAP Help You? 3. Special Features 4. How to Access Services 5. EAP Quiz Nex t Bac k

10. EAP Orientation Quiz  Your EAP counselor will discuss your session with your employer.  I can only use my EAP benefit for problems I experience at work.  You have no co-payment for EAP counseling services.  Your son’s girlfriend lives with you. Therefore, she can use your EAP benefit.  If I am experiencing a problem on the weekend, I can get immediate support. True False True False True False True False True False _________________________________________________________________________________________________________________ _____________ Penn Foundation Employee Assistance Program | 520 Washington Avenue–P.O. Box 32–Sellersville, PA 18960 | 215.257.6556 or 800.616.9248 | www.pfeap.orgwww.pfeap.org TABLE OF CONTENTS 1. What is an EAP? 2. How Can EAP Help You? 3. Special Features 4. How to Access Services 5. EAP Quiz Nex t Bac k

11. Congratulations! You have successfully completed this orientation. 520 Washington Avenue | P.O. Box 32 | Sellersville, PA 18960 215.257.6556 or 800.616.9248 www.pfeap.org Nex t Bac k

12. Drug, Alcohol, and Addiction - Related If you or a household member suffers from an addiction – drugs, alcohol, gambling, etc. – or if you tested positive during a company drug test, we have counselors available to help assess your situation and make appropriate referrals. If you work under the auspices of DOT and have tested positive on a drug test, a Substance Abuse Professional (SAP) is available to provide you with an evaluation. Check with your HR department for specifics of this benefit. Nex t

13. Emotional Issues can include stress, depression, anxiety, loss and grief, spiritual*, or any circumstances creating emotional challenges for you or members of your household. * Spiritual – Pastoral counselors are available. Nex t

14. Family  Blended family issues  Difficulties in school or with peers  Children/adolescents  Family discord or conflicts  Parenting issues  Disruptions or changes such as moving to a new home, change of job, new baby, taking in an elderly parent, etc.  Any issues that impact your family Nex t

15. Financial  Budgeting strategies  Credit counseling referrals  Spending habits Nex t

16. Legal In association with the Law Firm of Grim, Biehn & Thatcher -  Free initial 15 minute consultation on certain legal issues  20% discount on hourly rates  Divorce mediation services Nex t

17. Marital/Relationship  Pre-marital counseling  Couples counseling  Separation/break-up/divorce/dating issues  Divorce mediation (see Legal benefits) Nex t

18. Work-Related  Conflicts  Job performance issues  Career development  Job transitions including new job, promotion, job loss, and retirement Nex t

19. Your EAP counselor WILL NOT discuss your session with your employer. Correct! Nex t

20. Incorrect! Your EAP counselor WILL NOT discuss your session with your employer. Nex t

21. You can use your EAP benefit for problems you experience at work as well as problems you experience in your personal life. Correct! Nex t

22. Incorrect! You can use your EAP benefit for problems you experience at work as well as problems you experience in your personal life. Nex t

23. No payment, co-payment, or insurance card is required. Correct! Nex t

24. Incorrect! No payment, co-payment, or insurance card is required. Nex t

25. All members of your household are eligible under your EAP benefit. Correct! Nex t

26. Incorrect! All members of your household are eligible under your EAP benefit. Nex t

27. EAP offers a 24/7 crisis telephone service for immediate support. Call 215.257.6556 or 800.616.9248. Correct! Nex t

28. Incorrect! EAP offers a 24/7 crisis telephone service for immediate support. Call 215.257.6556 or 800.616.9248. Nex t