Enterprise Productivity – HCL Proposition for Insurance Domain

Key Challenges and Needs Information Capturing by Field Inspector often gets improper because of enormous data entry tasks manually in textual format Underwriting a Policy and bringing that live before competition is always a need Field Inspector Information Capturing Faster Production Collaborative data accumulation and analysis by on-Field individuals Collaboration with on-field Individuals Analysis of Incident occurrence, claim history etc. needed to decide forthcoming product line meeting customer needs and beating competition Evolution in Product Line Accessibility of Information / Knowledge / Data by Field Persons Inaccessible Information Advanced Information Management Technology Usage Accumulation of relevant policy and claim data followed by on demand delivery of those information anywhere anytime is a need Technology not adequately involved to analyze data or insured history

Smart Workforce Platform HCL’s Enterprise Productivity Offering Perspectives SharePoint Modernization Legacy Migration to SharePoint File Migration to Cloud Enterprise Collaboration Portal Non-Traditional Enterprise Search Next Generation Find-ability Smart Discovery Enterprise Wisdom Management Next Generation Workforce Tools Gamified Workplace Smart Workforce Workforce Networking SharePoint Implementation Framework Productivity Boosters Workforce on-the-Go Digital Workplace Maturity Workforce Empowerment Enterprise Discovery Collaboration Platform Modernization Delivery Enablers Collaboration Strategy & Maturity Governance Boosters Smart Workforce Platform

Business to Solution Map Focused Product Line decisions Building Consumer Persona based on Buy / Claim history and projecting trend for future Analysis of competition data and applying prediction to decide future product lines Social Sentiment tracking to know choices at B2E, B2B and B2C level Efficient Field Inspection Capturing information and conversations digitally as Media Form processing from Anywhere Anytime Faster On-field to Back office communication Facilitated Workforce on-the-Go Device and Platform agnostic Collaboration Platform Access to information Anytime Anywhere Easy audio-visual community / social functions with auto translation (for multi-Geo) and media content search Automated personalized notifications Scribble / Voice enabled communications Productive Underwriting Cross-GEO collaboration between underwriters exchanging GEO specific regulations resulting faster policy release Robust KX to guide underwriters Internal Innovation Idea crowdsourcing across workforce using Gamification Influence Index driven approach to find most relevant ideas with respect to customer choice Sentiment driven Idea scoring to choose the best

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