1. WisdoMania
Wisdom Modernization Services

2. EP Service Offerings Portfolio
PlatForge
Service Line to Modernize the Enterprise Platform from Legacy
IntelliForce
Service Line to transform Workforce into an Intelligent one
WisdoMania
Service Line to address all Enterprise Wisdom related needs
Synergistics
Service Line to push Enterprise Synergies to next dimension

3. Service Line to address all Enterprise Wisdom related needs
WisdoMania Service Offerings
Transformation Services
Strategic and Tactical Service to transform today’s enterprise to a modern digital tomorrow’s enterprise through transformation of Enterprise Wisdom
WisdoMania
Service Line to address all Enterprise Wisdom related needs
Advisory Services
Consultancy guidance to strategic, technical and operational aspects of Enterprise Wisdom Modernization
Enterprise Wisdom is a very critical segment in the enterprise productivity related services. It deals with any kind of Knowledge Exchange or Knowledge Management related services for an end-to-end Wisdom ecosystem implementation in any enterprise. Wisdom management is closely aligned with Enterprise Learning too.
Implementation & Maintenance Services
Traditional implementation and support services executed in a new way delivery improved efficiency and quality output
Administrative Services
As specialization of maintenance service, focuses on administrative activities dedicatedly to keep the implemented solution at healthy steady state

4. WisdoMania – Transformation Service
SMART INFORMATION SERVICES
WISDOM MODERNIZATION
ENTERPRISE NETWORKING
SMART LEARNING
Transformational Wisdom Management including Tacit focus
A strategic asset extracted from Workforce Experience - a mix of explicit and tacit knowledge.
Provide guidance on strategy, governance as well as cutting-edge Wisdom Tools ensuring an enriched and digitalized workforce
Enabling Collaboration within enterprise through various modes
Multi dimensional networking
Native mobile app for networking of employees with peers and artefacts
Unique collaboration experience on-the-Go
A ready-made platform to deploy the enterprise collaboration across enterprise
Raising overall Learning Quality i.e. pace, quality & utilization by Atomic and Immersive Learning
Enhanced capabilities and richer experience to an enterprise across various learning areas Cross-skilling, skill upgrade, knowledge transfer, self learning etc.
Immersive experience and a holistic offering with a digital learning cafe
Handling Content & Information smarter way
Enable capabilities to manage and deliver media based information effectively
Make information available onto devices and making it available anytime anywhere, effective management of audio-visual content and managing the content lifecycle in a well-governed approach

5. Approach / Methodology
WisdoMania – Advisory Service
Techno-Functional Advisory
Business Advisory
Technical Advisory
Knowledge Management & Collaboration Strategy
Knowledge Management advisory
WisdoMania Capability Fitment
Product Selection / AR / VR / Device Fitment for Learning
User Story Definition
Workforce Learning Strategy Definition
Automation business case formulation
Knowledge Management, Smart Collaboration & Learning Use Case Analysis
Governance Definition
Roadmap Definition
ROI Calculation / Business Matrix
Information Architecture Definition
WisdoMania COE setup
Communication channel definition and Strategy
Technical Design Definition
Integration Strategy 4A
Assess – Analyze – Articulate – Architect
GAMES
Gather – Analyze – Measure – Evaluate – Strategize
Approach / Methodology
EASE
Explore – Analyze – Strategize – Execute
2DR
Discover – Design – Recommend – Review

6. Delivery Excellence powered by Approach / Methodology
WisdoMania – Implementation & Maintenance Services
AD Track
ASM Track
L2 & L3
User Management
Stats & Reports
Monitoring
Device Management
Environment/DC Management
Network related Configuration
Channel Configuration
App Maintenance & Enhancement
Infra Management
Client Interface Management
App Store Maintenance
Partner Access Management
Architect, Design, Development and Testing of WisdoMania Solutions like Wisdom Modernization, Enterprise Networking, Smart Learning, Smart Information Services
Technical Management of Development and Enhancement work
Transformational guidance within Application boundary of the solution towards better adoption + +
Delivery Excellence powered by
Approach / Methodology
ALT-AD
Delivery Enablers

7. + WisdoMania – Administrative Service Approach / Methodology
Installation & Configuration
Platform Administration
Ticket based Troubleshooting
User & Authorization Management
Security and Compliances
Continuous Monitoring & Reports +
HCL Proprietary Monitoring Tool
3rd Party
Admin Tools
Approach / Methodology

8. Solutions & Frameworks
EmpFinesse™ is a bouquet of offerings for the Enterprise, enabling internal Transformation through smart delivery of Experience and Synergy under flexible, yet robust governance supported by Transformational Solutions. EmpFinesse™ delivers eXtraordinary eXperience to enterprise users through its modules - Nudge, Galatea and Sympatico.
Following are the tracks from EmpFinesse™ which would be contributing to IntelliForce service.
Wisdom Modernization
Enterprise Networking
Smart Learning
Smart Information Service
eUnomia offers strategic guidance for governance modernization in an enterprise by offering a bundle of strategic frameworks and governance tools around critical ecosystems like collaboration, wisdom management, digital transformation etc. The strategic journey is usually through a well structured, quantitative and measurable process and addresses end-to-end lifecycle - discovery, assessment, design, roadmap definition, return of investment determination and also execution around Governance of various processes like Collaboration, Wisdom Management, Digital Transformation etc. using IP’s.
Following are the tracks from eUnomia which would be contributing to IntelliForce service.
Enterprise Wisdom Management Framework

9. Solution Details – EmpFinesseTM Wisdom Modernization
Wisdom Modernization is the evolution from traditional Knowledge Management / Knowledge Exchange and is a strategic asset extracted from workforce experience - a mix of explicit and tacit knowledge. The Wisdom Modernization offering addresses this space with guidance on strategy, governance as well as cutting-edge Wisdom Tools ensuring an enriched and digitalized workforce.
Unique Features
Enterprise Wisdom Management Strategy
Wisdom Accelerators [Tacit Codifier, Wisdom Model Creator, Idea Jam, Actionable Insights, Genius Bar, Voluntary App, Treasure Hunt, Lexicon]
Approach
Wisdom Pain Management
Wisdom Element Management
Wisdom Governance
Wisdom Exchange Plan and Strategy
Wisdom Exchange Implementation
Wisdom Exchange Performance
Value Delivery
Controlled Wisdom Dynamics
Wisdom on-the-Move
Format agnostic Wisdom Transformation
Tacit Codification
Non-traditional Find-ability

10. Solution Details – EmpFinesseTM Enterprise Networking
Enterprise Networking is a solution towards Multi dimensional networking is enabled with a set of tools, services and solutions as part of this offering. This includes a native mobile app for networking of employees with peers and artifacts, a service targeting unique collaboration experience even on-the-Go, a single-entry console to avail all kinds of common enterprise collaboration means, a ready-made platform to deploy the enterprise collaboration across enterprise in minutes or a utility to quantitatively measure people and process influence on the enterprise.
Unique Features
Smart and Intelligent Collaboration and Socialization
Digitalized Networking
Proactive and Intuitive Networking
Approach
Collaboration & Social [Strategic and Operational]
Culture of Community [COE, COP, COI etc.] and Community Championship
Digital Mesh [People-People, People-Device, Device-Device, People-Enterprise, Device-Enterprise, Sensor-Enterprise]
Collective Content - Crowdsourcing of Information and Ideas and Voice of Employee
Networking Utilities [Social Networking Analyzer, Professional Mapper, Workforce Networking App, AI driven feedback, Virtual Collaboration Hub, Gamification Enablers, Enterprise Flipboard, Academy Hub, Well Being Tools, Workforce Emotion / Influence / Sentiment tracking, Survey Fatigue Monitor etc.]
Value Delivery
Seamless Workforce Networking
Location and Device agnostic Networking

11. Solution Details – EmpFinesseTM Smart Learning
Smart Learning provides enhanced capabilities and richer experience to an enterprise across various learning areas e.g. cross-skilling, skill upgrade, knowledge transfer, self learning etc. The goal is to make learning smarter, more productive and efficient with interactive media, gesture driven capabilities, immersive experience and a holistic offering with a digital learning cafe.
Unique Features
Granular level Learning
Learning with real-like experience
Consolidation of various Learning interfaces within a single place
Approach
Atomic Learning [Interactive Media, Post Learn Task Simulator and Quizzer, Tips Publisher, Add-On Designer]
Immersive Learning [Mixed Reality Designer and Simulator]
Digital Café [SME Connect, Direct Learning, Advanced Messengers, On-Sport Rewards, Champion cross-pollination, Technological Socialization, Unlocking Skill or Wisdom spare parts]
Value Delivery
Higher Adoption of Learning Ecosystem in the Enterprise
Faster Learning because of enhanced interactions
Improved Learning Efficiency helping utilization of learnt skills at work
Better User Satisfaction

12. Solution Details – EmpFinesseTM Smart Information Services
Smart Information System enables smarter information management in the enterprise by offering capabilities to manage and deliver media based information effectively. This is envisaged to be the key for tomorrow's enterprises. It focuses on solutions to make information available onto devices and making it available anytime anywhere (Collaboration on-the-Go solution), effective management of audio-visual content (Smart Media) and managing the content lifecycle in a well-governed approach (Content Disposition Framework).
Unique Features
Collaboration and Socialization in any form and shape within enterprise accessible from anywhere any time
Content Life Cycle Management governing creation, disposition, utilization, delivery and archival
Access and usage of Media Contents more elegantly
Transformation of Content Delivery to smarter
Approach
Content Disposition Framework
Idea Crowdsourcing
Information Summarization
Content Movement to Cloud
Workforce Empowerment Toolset [Influence Meter, Consensus driven Decision, Enterprise Flipboard]
Value Delivery
Smarter Content Management and Handling

13. Solution Details – Enterprise Wisdom Mgmt. Framework
Enterprise Wisdom Management Framework is a guidance offered for end-to-end strategizing and implementation of Knowledge ecosystem in the enterprise covering Governance and Adoption aspects. The framework offers an approach based on quantification of knowledge parameters and provides perspectives for nurturing enterprise wisdom across knowledge lifecycle stages.
Unique Features
A framework covering entire Knowledge Life Cycle in a Knowledge Exchange ecosystem offering the guidance from strategizing to implementation, adoption and beyond
Quantified approach to every aspects of Knowledge exchange bringing more objectivity to the Knowledge ecosystem in an enterprise
Focused Adoption Strategy would help the enterprises to ensure usage of the investment made through Knowledge Ecosystem in target to hold the enterprise wisdom within itself
Recommendations all along for robust Governance, flawless Implementation and seamless Adoption offers a priceless guidance for successful Knowledge Ecosystem roll out
Coverage till financial aspects helps sponsors and management to take right business decisions as well.
Approach
Discovery
Assessment
Value Delivery
Full Proof Strategic Guidance towards Knowledge Exchange implementation in an enterprise
Quantified approach helps to measure every bit of actions around Knowledge Exchange helping to monitor any deviation of target roadmap and taking corrective / preventive measures becomes easy
Guided Adoption recommendations helps in the most critical challenge which organizations face in implementing a Knowledge ecosystem in enterprise
Appropriate Governance model and Structure helps long term execution and maintenance of Knowledge ecosystem in the enterprise
Ready-made building blocks reduces overall strategic and tactical execution timeline considerable, ensuring usage of proven benchmarks alongside
Building Block
Strategy
Governance
Implementation
Adoption
Performance
Recommendation

14. Top Accelerators + Many more DocuMelt MeBile Enterprise Flipboard
Workforce on-the-Go
Enterprise Collaboration
Portal
The Ultimate Content Summarizer
Wholesome Workforce Networking
App
Device Agnostic Experience for Enterprise
Content
A package for travelling Workforce
Ready-made portal platform for any enterprise to start Collaboration
Decision
Mentor
Program On boarding Academy
Smart Media Interaction
NextGen Find-ability
ObjecTell
Intelligent Decision through Consensus & Influence
Hub to manage Account related Info
Easy Collaboration and connections while on the move
Scribble, voice & video based search
Find-ability offerings covers search around Objects too
Many more +

15. Customer Experience Knowledge Management Value Proposition Assessment
World’s largest Development Bank
Knowledge Management Value Proposition Assessment
Roadmap and Returns of Investment was derived based on the ecosystem in the knowledge management department of this financial organization
Transformational ideas like Tacit knowledge codification was suggested and guided the customer on those areas
Integrating BPM system with collaboration for seam less work ambience
Transformation in User Experience design to cater to entry of diverse devices in the ecosystem
US based leading
Insurance Organization
Strategic Knowledge Exchange Transformation
Strategize the right Governance model for the optimal exchange of knowledge and wisdom in the enterprise
Reducing the GTM time from 120 days to 45 days for underwriting a policy for release in GEO market
Defining end-to-end all aspects of Governance answering all 5W1H (What-Why-Who-When-Where-How) questions around Knowledge Exchange
Design of various communities, processes and metrics to impose a quantitative way of managing this Knowledge organization at the enterprise level
Designing the Target Operating Model for the Knowledge Exchange to operate seamlessly
Global Retail and FMCG Multinational
Cognitive enabled Digital Employee Platform
Automated complex cross-boundary backend processes through cognitive interface (conversational assistant) enabled with natural language processing capability
High degree of personalization, and domain specific logics in this multi-brain artificial intelligence system, secured with Biometric Authentication
Scalable cognitive platform accessible from anytime anywhere over various channels (Web Chat, Skype for Business, , SMS) and auto-detectable multilingual capability (that helped in global collaboration)
Top Toy Manufacturer
of Europe
Next Generation Workplace
Digitalization roll out for the Enterprise Portals and Apps in the organization
Migration to cloud to minimize the Data Centre overhead and dependency on enterprise connectivity
Exhaustive implementation of service base to cater to the desired functions in the most flexible way
Next generation User Experience delivery with unique approach

16. Thank You