1. Digital Workplace

2. 72%
of business stakeholders believe IT is not helping them achieve their goals
Business Stakeholders
IT Budget
Released just two days ago – by 2012, 70% will be provisioned with cloud workplace capabilities
Did you know…
83%
of a typical IT budget is used to maintain existing systems
70%
By 2021, more than 70% of business users will be substantially provisioned with cloud office capabilities
- Gartner 2016

3. What does this mean?

4. Identifying
Sourcing
Deploying
Cloud – Slack, Dropbox,
Business leaders are being forced into identifying, sourcing, and deploying their own solutions to support changing business and employee needs and they are increasingly turning to the cloud for answers

5. Democratization
Move Quicker
Make better decisions
Drive innovation
This democratization of tools and applications has empowered business leaders to move quicker, make better decisions and drive innovation

6. This is the…
Digital Workplace

7. DIGITAL WORKPLACE TECHNOLOGIES
Mobile Everything
Mobile Messaging
Internal Crowdsourcing
Project Collaboration
Service Automation
Customer Self Service
The many components of the Digital Workplace
These exist today
But in the day in a life of an employee, these may not be seamlessly integrated
Do these support your way of working?
Contrast Alexa to Intranet search…
Internal “Youtube”
Cloud Office
Bring your own device
DIGITAL WORKPLACE TECHNOLOGIES
Case Management
Enterprise Social Network
Smart Decision Support
Marketing Automation
Gamification
“Appification"
Citizen Analytics
Social Intranet
Virtual Personal Assistants
Physical Workplace Design
File Sync and Share
Citizen Development
Sales Force Automation
Desktop Virtualization

8. a digital workplace for
Evolution - Not a big bang transformation, but rather a change over time
Critical that Digital Dexterity be the goal – the agility to adjust for business demand with minimal investment
Evolving
a digital workplace for
Digital Dexterity

9. Capability Maturity Model
Digital Workplace
Capability Maturity Model
Transformative
Digital workplace applications and principals are our natural way of work. Individuals, teams and groups work together on “fluid work” supported by technology resulting in better decisions, better ideas, better execution
Common
We use this description intentionally
Limited to no tooling or guiding principles
Responsive
Solutions exist, but change based on need and are driven by small factions
Empowered
Business and IT work together
Actively seeking opportunities to support ‘Fluid’ work
This is the highest we’ve taken our customers
Transformative
Digital Workplace support the natural way of work across the enterprise
Empowered
Business and IT are actively engaged and seeking opportunities to engage digital workplace leaders to support “fluid work”
Digital Workplace technologies elevate a firm’s ability to respond to changes in dynamic business markets. As a firm matures in the capabilities offered to employees and partners they become ever more empowered eventually achieving a transformative state.
Responsive
Digital workplace solutions are selected and implemented based on changing needs driven by small factions within an enterprise
Common
Limited to no use of digital workplace technologies and guiding principals

10. Enterprise Evolution Digital Workplace
Rigid hierarchy
Agile workforce, virtual teams
Enterprise Evolution
What IMPACT can you expect from this transformation?
Ideas from the Top
Democratize of ideas!
Repeating work
Genius Enterprise/Institutional Knowledge
Knowledge silos
Knowledge Ecosystem
Digital Workplace technologies elevate a firm’s ability to respond to changes in dynamic business markets. As a firm matures in the capabilities offered to employees and partners they become ever more empowered eventually achieving a transformative state.
Employees
Engaged, empowered workforce
Analysis paralysis
Bias for action
Slow to change
Digital dexterity

11. Digital Workplace Apps
While digital workplace platforms are an important component of any effective digital workplace strategy, maximum benefits can only be realized by leveraging best of breed applications. For critical capabilities choose micro-apps that fit into your overall digital workplace strategy
Platforms are critical components, but needs are reflected along TARGETED aspects of the maturity model
The messaging of Apps aligns to this – targeted, perfected user experiences
Intranets are sold only once every 5-10 years
Improved team collaboration is often needing improvement
THESE APPS MUST WORK TOGETHER – Not Frankensteined – THIS is the difference – out apps work together
Knowledge Apps
Process Apps
Collaboration Apps
People knowledge
Policy knowledge
Self-service portals
Document Management
Marketing automation
Service automation
Case management
Customer self service
Portals Collaboration
Team Collaboration
Project Management
Communication channels
Enterprise social

12. Digital Workplace By integrating these intelligent, COHESIVE apps that
The digital workplace is not a single application rather is an ecosystem of applications that can strongly influence the effectiveness of organization more than any single business application."
By integrating these intelligent, COHESIVE apps that
COMBINE to establish a greater whole – this is critical in Knowledge Management and scalability
THIS empowers the workforce, which changes culture, and transforms the business

13. Digital Workplace Offerings

14. Offerings Digital Workplace
Digital Workplace Roadmap
Assess your enterprises current state of affairs on digital workplace technologies. We’ll look at the people, process, and technology that will have the most impact
Digital Workplace
Offerings
Knowledge Modernization
Assess your corporate knowledge landscape and implement the appropriate Knowledge Apps to mature the existing Knowledge Ecosystem
Our digital workplace offerings range from envisioning and planning a digital workplace to deep implementation of specific elements of the digital workplace.
Process Modernization
Identify opportunities to reduce time spent on routine work by process optimization reviews and automation possibilities through Process Apps
Collaboration Modernization
Realize full collaboration potential by identifying collaboration pain points and implementing tailored Collaboration Apps across the organization

15. Technology Partners

16. Partners TIMU Digital Workplace
is the leader in enterprise application development tooling and languages
is the most trusted name in enterprise cloud modernization
Digital Workplace
Partners
is the global leader in public cloud IaaS and PasS offerings
Is the only integration product build on Microsoft .Net
We partner with leaders in the cloud, automation, and collaboration space.
allows for point-and-click workflow and content collection forms
Greatly expands the personal profile management and employee directory capabilities
TIMU

17. Thank You