Taxpayer Access Point (TAP) and Audit Timekeeping Project Closeout Certification Presentation 04/23/08 Project Certification Committee

Project Overview Audit Timekeeping replaced a process that was mostly manual with multiple databases with centralized and automated time reporting to provide management information and reports on audit activities TAP allows taxpayers to register their business, view their tax records, make payments on posted tax liabilities, check status of a refund, and make demographic changes through a web-based application.

Accomplishments Audit Timekeeping Moved to production – 05/19/2007 TAP TAP Registration and Financials for PIT/CIT/CRS – 09/15/2007 CRS Registration – 10/27/2007 10 Taxes & View Return Detail – 02/15/2008 Make a Payment option for PIT/CIT/CRS – 02/15/2008

DoIT System Impact Use existing hardware and software residing at DoIT Data Center Additional Web, Application, and Database servers for TAP reside at the DoIT Data Center Production implementation of TAP and Audit Timekeeping was handled by TRD in same fashion as all other GenTax® project moves Network impact on DoIT is about 4MB or less

Security Strategy Utilizes current GenTax® security structure Groups Functions Roles Incorporated into current TRD backup schedule Nightly backups Incremental backups every thirty (30) minutes All GenTax® systems housed at DoIT data center All transmitted data encrypted

Conclusion The Audit Timekeeping system has had a positive impact in tracking the audit activities and the ability to manage information and reports. TAP has opened an new functionality to the taxpayers that allows them to obtain personal information on their accounts, create CRS registrations, or make payments toward their PIT, CIT, or CRS delinquent liabilities all done through a web service.