COMMUNICATION BARRIERS 1 20/11/2018

Barriers to effective communication No matter how good the communication system in an organization is, unfortunately barriers can and do often occur. Communication of barriers are the difficulties involved in the process of communication which distort the message being properly understand by the receiver. “Barriers prevent the communication from being effective” and result in undesirable reaction and unfavorable response. The barriers to effective communication can be classified in to four groups. They are as follows: Physical Barriers Psychological Barriers Organizational Barriers Semantic Barriers 16 20/11/2018

Physical Barriers Physical infrastructure between sender and receiver are barriers related to physical arrangement. They can be: Distance Noise (Physical – environment, Psychological – inattentiveness, Written, Visual – late arrivals) Physical arrangements 17 20/11/2018

Psychological Barriers The influence of psychological state of the communicators (sender and receiver) which creates an obstacle for effective communication. Distorted communication because of psychological disorders They can be: Attitude and opinions Emotions Self-image In attention Closed mind Group identification 18 20/11/2018

Organizational Barriers The barriers that generate form within the organization are known as organizational barriers They can be: Information overload Poor planning Complex structure Status difference Timing Lack of feedback 19 20/11/2018

Semantic/Cultural Barriers A common barrier to effective communication is semantic distortion, which can be deliberate or accidental. Semantic problem arises when words and symbols have different meanings for different people that lead to a misunderstanding. They can be: Language Jargon Values Social Relations Concept of Space Social Gestures Body language 20 20/11/2018