Develop@City Developing excellent practice award 2017 Staff development forum

About City Staff and students from 150 countries 1,919 members of staff Over 19,000 students Five Schools within the University

Before Develop@City 2013 2013 2014 2015-16 July 2016 Poor staff survey results indicate employee discontent Investment in Organisational Development (OD) The OD Team expands and new framework is implemented Organisational restructure results in loss of staff and resources Develop@City created with a flagship staff event followed by launch of the brand and related activities

The objectives Skill sharing Support City’s values: Wellbeing Assist and encourage other departments within the University to share their skills with colleagues Support City’s values: Ambitious Collaborative A community Diverse and inclusive Organisationally self-confident Wellbeing Offer workshops and sessions to promote staff wellbeing both personally and professionally Opportunities Professional development Relevant and inclusive for every member of staff Create management and leadership programmes that encourage internal progression and promotion Networking Increase morale Encourage a feeling of community and cross-departmental communications Ensure staff feel valued by their employer and improve staff engagement

48 500+ Development Creativity Community Wellbeing Members of staff attended Sessions on offer plus drop-ins Influencing and persuading Being assertive Skype for Business Confidence matters Emotional intelligence The power of questions Masterclasses Imposter Syndrome 14 workshops run by City staff Development Creative thinking toolbox Smartphone photography Makercart – a create and make session Sustainability drop-in Office 365 Creative visualization Imagination Gym Creativity Effective networking Yammer Volunteering Staff clubs and interest groups Local walking tours Collaboration sessions 13 teams ran stalls Community Sleep Well 1:1 Nutrition Advice Posture workshop 1:1 Coaching sessions Massage Mental health Wellpoint kiosk Pilates The Science of Happiness Wellbeing

“ “ Develop@City impact 75% 195 77% 169% 65% 87% 69% 68% 132 There was a great sense of community and people kept saying they had never worked in a place that supported the staff like this. “ Commitment to providing excellent support and customer service increased from 42% to 97% 75% 195 77% 169% Very or extremely useful in fostering a greater sense of community Implementing changes to learning, collaboration & wellbeing Staff attended masterclasses 16/17 Increase in attendance at staff events 65% 87% 69% 68% 132 Attending Develop@City would help them to perform better in their role Very or extremely useful in fostering an environment of networking and collaboration Very or extremely useful in contributing to personal wellbeing Very or extremely useful for enhancing their engagement with the organisation Groups on Yammer for collaboration

The feedback says… I've ended up setting up some meetings and smiling at more people round the university - was a great way to meet others. “It gave me a real sense that I was valued by the university, and in turn that I can offer value back by sharing my knowledge and experience with other staff” “This is the first time in my memory that staff from all areas of the university had the opportunity to come together and learn from each other” “I left the event having learnt new things, met new people, and with a feeling of pride that I work in such a diverse, supportive and friendly university” “To succeed in achieving the priorities of our Vision & Strategy we will need ‘staff who are valued and supported to give their best’. The event and continuing activity is a key means by which City can achieve this” “The most positive and inclusive day of the year” “Making a significant contribution to staff development at City through its enhanced induction events and support for staff in specific areas of need” It was a really positive reinforcement of my own self-worth to know that my employer is interested and invested enough in my development to pour this much time, resource and energy into a day like this. Fantastic job!

Develop@City video https://vimeo.com/234667266 Password = develop

The future of Develop@City Sharing with our colleagues: Brand will grow as an umbrella identity for all L&D Continue to encourage departments and teams to skillshare Annual development day for staff Sharing ideas with other organisations