Building a Digital Ready Workforce The Future of Informatics @JamesFreed5 – Health Education England @DiBullman – NHS Digital @PeteThomond – Clever Together

Building the future… 1. Networks 2. Sharing best practice (repository) 3. Individual attitudes and behaviours 4. Career frameworks and roles 5. Support professionalism at the local level 6. Creating tomorrow’s informaticians 7. Art of the possible, innovation

Progressing the Professionalism Workstream Professionalism workstream strategy Crowd sourcing consultation & how it was carried out What we heard How do we take this forward? What are your views?

Professionalism workstream strategy Agreed at BDRW Board Sept 2017 Research - requirements of health and care informatics professionals. Supporting the Faculty of Clinical Informatics (FCI) – to create a recognised clinical informatics profession. Supporting the Federation for Informatics Professionals (Fed-IP) - provide a central professional register. Using leverage to increase professional body membership and professional registration. Investigating, and potentially creating, networks – enable professionals to share best practice and learn from one another.

Objectives of crowd-sourcing exercise Aimed at informatics specialists Online platform Participants could add ideas, comment and vote Mandate What did we want to get out of this? Generate interest Engaged as many people, networks and groups as possible Insight Pose challenging questions Seed ideas Facilitate discussion Analyse responses Generate ‘co-created’ vision and insights Action Workstream aims Ongoing work Other initiatives Constraints

Generating interest Between 22 November and 13 December 2017 11,386 visited our online workshop 3,672 read intro 1,061 20,075 qualitative and quantatative data points 448 people joined our national online workshop

Spread of interest - vision heavy

Digitally willing and digitally able Insights were categorised to produce a model for the strategy Digital ready Digitally willing Individual attitudes Organisational “drivers” Digitally able Skills Technology

Insight – Individual attitudes Keep a consistent focus on patients, always asking “how does this deliver quicker, better, safer care?” Learn from success and failure Act in a collaborative and open way, narrowing the gap between clinicians and non-clinicians, encouraging healthcare professionals to lead the implementation of projects Ensure technical language is not a barrier to communication Lead by example in innovation and the adoption of technology Show empathy and understanding  Digital ready Digitally willing Individual attitudes Organisational “drivers” Digitally able Skills Technology

Insight – Organisational Drivers Build cultures in which every opinion is valued Create forums to share knowledge and expertise with other informaticians Help organisations understand the problems they are trying to solve, rather than purchase solutions and then find a problem to solve them with Create CCIO networks within STP areas Establish data science hubs to share expertise between organisations Digital ready Digitally willing Individual attitudes Organisational “drivers” Digitally able Skills Technology

Organisational “drivers” Insight - Skills Establish clear professional standards for informaticians Develop expertise in specific areas of informatics. E.g. statistical principles, medical terminology When supporting others, informaticians should: communicate simply, avoid jargon and use plain English when training take every opportunity to teach about the importance of informatics be embedded in organisations, at the point of need Digital ready Digitally willing Individual attitudes Organisational “drivers” Digitally able Skills Technology

Organisational “drivers” Insight - Technology Give people the right technology, and the connectivity to use it Before introducing new technologies, rely on the expertise of frontline staff to define the problems that need to be solved When designing new systems, do not simply replicate paper-based processes Keep a consistent focus on the quality of data and information, rather than the technologies used to collect and analyse it Help to ensure technology is intuitive and invisible Provide free wifi in all public areas Work towards a common data dictionary for health and care Digital ready Digitally willing Individual attitudes Organisational “drivers” Digitally able Skills Technology

Testing potential areas of work Digital Health Leadership Summit (March 2018) Develop networks to enable peer-support (21 votes) Develop a repository of best practice (19 votes) Support informaticians in post to develop in attitudes and behaviours (18 votes) Support health and care organisations to recruit informatics staff with the right values and behaviours (13 votes) Establish clear professions within informatics linked to capability profiles (10 votes) Identify organisation-level support to enable professionalism (10 votes) Ensure all informaticians are ‘up to scratch’ (8 votes) Develop organisation-centric support (5 votes) Develop support at the Integrated Care Service level (5 votes)

Other considerations Fed-IP and FCI – need to do all we can to ensure they become self-sustaining bodies Fed-IP, FCI and Digital Academy – will already address some of the issues raised What else is already out there? What’s best done nationally? What can be done within the programme constraints e.g. programme ends 2021? What else do we need to do to support capacity and capability?

Potential work areas to take forward 1. Networks 2. Sharing best practice (repository) 3. Individual attitudes and behaviours 4. Career frameworks and roles 5. Support professionalism at the local level 6. Creating tomorrow’s informaticians 7. Art of the possible, innovation

Thank you @JamesFreed5 – Health Education England @DiBullman – NHS Digital @PeteThomond – Clever Together