Unified Communications UCaaS

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Presentation transcript:

Unified Communications UCaaS Unified Communications – when delivered form the Cloud is as also know as UCaaS – Unified Communications as a Service

Evolution of Communications to UCaaS Where are you on the this evolution path? Moving Voice & Collaboration to the cloud have enabled mobile and remote workers to gain the same rich features as their co-workers in offices, an consolidating voice & collaboration has further increased the productivity while reducing costs.

Business Drivers for UCaaS Key takeaway: Cloud communications help address IT managers’ top priorities of improving productivity, reducing costs, staying ahead of the curve and improving the customer experience. Source: Frost & Sullivan, Primary Drivers of IT Investment – Percent of Somewhat/Very Important Responses, North America, 2014 Q6 What are the primary drivers for IT investment? Please rate the importance of each driver below. (Top: two-box scores)

Business Drivers for Conferencing Workplace changes: 60% workers will hold remote working compatible jobs by 20211 Workforce changes: Millennials now account for largest segment of workforce2 with over 25% in management positions3 – prefer web and video conferencing instead of audio Accessibility: 68% of adults have smartphones and 45% have tablets4 – driving demand for video Technology advances: Ease of use, improved user experience and elimination of CAPEX Driving shift from on premises conferencing infrastructure to hosted/cloud conferencing solutions 1 Frost & Sullivan: NA Conferencing Services Market, September 2015 2US Bureau of Labor Statistics: Labor Force Projections to 2024, December 2015 3Forbes, 10 Workplace Trends You’ll See in 2016, Dan Schawbel, November 2015 4PEW Research: Technology Device Ownership: 2015

Is Your network ready to support UCaaS Why Settle for Best Effort when you can have the Best with SD-WAN? SD-WAN delivers: Priority: avoid congestions and add failover protection Visibility: real-time metrics to view performance Control: centrally manage and deploy routing policies Quality: forward error correction and jitter buffering Reliability: 100% availability SLA for network Integration: single management tool for UCaaS & network Your UC services are only as good as the underlying network. With a dedicated EarthLink MPLS, Internet or SD-WAN, you get the best performance.

Key Features: EarthLink Meeting Room™ Collaboration Services Instantaneous audio, video & web conferencing with chat Desktop, application and document sharing 1 Mobility Ad hoc and scheduled meetings integrated with MS Outlook Initiate and join meetings from smartphones, tablets or desktops 2 Collaboration Tools Record, download, store and playback meetings Annotate – enabling attendees to add notes to document 3 Security 4 Encrypted with TLS and AES 256 Password protected sessions Listed here are the six key features of EarthLink Meeting Room and the benefits delivered. Integrated with Hosted Voice & MS Outlook for seamless experience Mobile Communicator enables collaboration via smartphones, tablets and PCs HV Integration 5 Cloud Based 6 No CAPEX or maintenance costs Rapid deployment and no obsolescence

Why Unified Communications? Increase Productivity Stay Ahead of the Competition Reduce Costs Increase Productivity: Quickly unite people with simple to use collaboration and communications tools for a seamless experience from any location or device. Stay ahead of the competition: Collaborate and share knowledge though an integrated audio, video and web conferencing for faster innovation and speed to market on new services. Reduce Costs: Eliminate the cost and complexity of purchasing, maintaining and upgrading separate phone and collaboration systems

Why EarthLink for Unified Communications Integrated Cloud-based Voice, Collaboration & Contact Center Mobile Office integration with smartphones, tablets, PCs, Macs Analog voice - keep your phones – get cloud services Unlimited LD for telephony Unlimited meetings for conferencing EarthLink Network - Connectivity flexibility SD-WAN, MPLS, Internet, BYOB SD-WAN visibility, performance & 100% service availability SLA* * See SLA for full details

EarthLink Unified Communications EarthLink Hosted Voice state-of-the-art, full featured phone system. EarthLink Meeting Room™ audio, video and web conferencing for all workers – office, remote and mobile Hosted Contact Center Connect with your customers via email, chat, web, phone, or social media. Hosted Voice sits on our network which delivers high performance and security. Connect your offices directly to the EarthLink MPLS, Internet or SD-WAN. Mobile Communicator enables your road warriors to connect to your voice network with any device via WiFi – either your private WiFi or public WiFi or though their cellular carrier. Regardless of the connection, the experience is the same as on the desk phone.

Ready to Experience Unified Communications and EarthLink Meeting Room? Let an EarthLink Solution Engineers show you a demo. Or schedule a Risk Free trial for 30 days. We’ll provide the IP phones with all features including a phone number, E911 services voicemail, outbound domestic calling and access to the EarthLink Meeting Room conferencing applications. You’ll get administrator and end user access to EarthLink CommPortal to set up your services. And telephone support to assist with installation. You’ll need to provide the Internet Access connection and related infrastructure. (router, firewall & switch). Your only obligation is to sign a trial agreement which requires you to return the IP phones at conclusion of the trial.