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Hosted Communications and Services David Byrd Chief Marketing Officer.

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Presentation on theme: "Hosted Communications and Services David Byrd Chief Marketing Officer."— Presentation transcript:

1 Hosted Communications and Services David Byrd Chief Marketing Officer

2 2 Founded in 1996 by leaders from independent telephone companies seeking a better way to provide access to competitive long distance rates to rural and independent telephone companies. Over 17 years of experience with voice, data and tandem access service to CLECs, ILECs, wireless service providers and interexchange carriers nationwide. Over 5 billion minutes carried annually on a private IP MPLS network that spans the contiguous United States. January 2013, ANPI launches New Enterprise Solutions promoting retail, SIP and Hosted Communications Platform and Services.

3 Spectrum of Services 3 Tandem Access Wholesale Long Distance Peering SS7 and Database Services Dedicated Internet Access (DIA) Add-On Services

4 Nationwide Private IP Network 4

5 Demand for cloud based services pushed hosted PBX and UC revenue up 33% and seats up 22% in 2011 – Infonetics Although SIP Trunking and hosted communications are growing rapidly, there is no market leader Hosted Unified Communications will grow from $2.8b in 2010, to $5.5b in 2014. (Radicati Group) Margins for UC range from 35% to 60% $377 billion to spent on VoIP and UC services over the next 5 years – Infonetics 42 percent of business are either implementing or planning to implement a hosted solution The number of seats for hosted business VoIP and UC is on track to more than double between 2012 and 2016 – Infonetics Market lifecycle stage is early adopter with weak barriers of entry

6 Eliminate/Reduce Capital Expenditures Redirect capital to other business considerations Improve ROI and TCO Avoid Technology Obsolescence Remain current with regard to features and services Reduce time to implement, train and activate new services Attain Business Continuity Access the cloud from any location Support remote offices and workers Improve Productivity Collaboration tools Mobility tools and applications Reduce/improve management of Operational Expenditures

7 Vertical communication silos Inefficient communications Communications overload Parallel infrastructures, poor management tools and user experience Voice Mail Enterprise Telephony Audio Conference Web Meeting Video Conference E-Mail and Instant Messaging Separate Management E-Mail and Unified Messaging Instant Messaging Enterprise Telephony Conferencing Collaboration Platform Integrated Experience Common Management Drive Overall Costs Down Horizontally integrated common platform Standards-based distributed architecture Accessibility across the entire network One common database supported by common OSS and BSS

8 Integrated communications tools Integrated e-mail, presence, IM, voice, video Seamless transitions between modes Wide range of devices Any access From any Device From any Methodology From any Location Communicate from inside applications Rich presence throughout Business Office applications Ability to find right person and use right mode Shared context and content Any Time

9 Hosted Communications Hosted IP PBX Unified Communications Mobility Integrated OSS/BSS SIP Trunks 9 Collaborate. Innovate. Deliver.

10 Hosted IP PBX –Executive Seats –Basic Seats –Receptionist Seat –Auto Attendant 10

11 Unified Communications Unified Messaging (Voice to email, Instant Messaging) Presence Collaboration –Audio Conferencing –Web Meeting –Video Conferencing –Desktop Sharing 11

12 Mobility Fixed Mobile Convergence Softphones Integrated Presence Video 12

13 Hosted Communications OSS/BSS eCommerce Portal Customer Portal Billing Options Customer Support 13

14 Hosted Services Hosted Server –Shared, Virtual, Managed Webhosting –Website design –Online marketing –Search engine optimization (SEO) –eCommerce Engine –Credit card security compliance Data Storage and backup MS Exchange

15 Site Characteristics – Single site, or multi-site, including home offices – Different telephony service at each site – Moving or opening additional sites Equipment Considerations – Users have phone and PC at their desk – Deteriorating or maxed out PBX Current Services – Current Centrex users – Expiring Term Agreement – Contracted Bandwidth with another Provider (BYOB candidate) – Looking to upgrade and leverage advanced telephony features Improve CapEx and OpEx – Purchase constraints – Personnel constraints

16 ANPI Carrier Solutions Hosted Communications Hosted Services SIP Trunking Tandem Access Long Distance SS7

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