(It’s just as important as speaking!)

Slides:



Advertisements
Similar presentations
Warm up! Make a list of five things that could keep you from being able to listen. Do this and get BONUSED!
Advertisements

Listening Process (Part 1)
The Art of Listening.
Stephen E. Lucas C H A P T E R McGraw-Hill © 2007 Stephen E. Lucas. All rights reserved. 3 3 Listening.
LCCC ENG 111 KimAlyse Popkave, M.Ed., CMI, CPPC Instructor1.
Communication Ms. Morris.
Active Listening.
The Work of Speaking and Listening.  We make a vast variety of amazing sounds; form giggles to growns; talking to singing; even yawns, whistles, and.
Introduction to Critical Listening
The Listening Process “The only way to entertain some folks is to listen to them.” - Kin Hubbard.
Listening Introduction to Speech. Listening This skill begins with a decision. Hearing comes naturally, but listening is a learned social skill. You have.
Listening (It’s just as important as speaking!). Listening v. Hearing What is hearing? The act of receiving sound What is listening? The 4-step process.
Listening skill  Prepared by :- Ribdiya vishal c.  Guided by :- Rahulsir Chanu.
LCCC CMN 111 KIM ALYSE POPKAVE, M.Ed., CMI, INSTRUCTOR 1 LISTENING.
Listening “Nature has given us one tongue, but two ears that we may hear twice as much as we speak.” Epictetus.
Listening. Listening Facts 80% of your daily communication is listening. We think 4Xs faster than we can speak. The average person speaks words.
PUBLIC SPEAKING Listening Copyright Hearing vs. Listening Paying close attention to what we hear Copyright Vibration of sound waves on eardrums.
The McGraw-Hill Companies © 2009 Stephen E. Lucas. All rights reserved. chapter 3 Listening.
©2007 by the McGraw-Hill Companies, Inc. All rights reserved. 2/e PPTPPT.
Hearing: Vibration of sound waves on eardrums Listening: Paying close attention to what we hear.
 On a sheet of paper (this can be your notes), tell me the difference between listening and hearing. Bell Ringer.
Lecture  Does you mind wander while you are listening ?  Do you listen too hard?  Do you jump to conclusions before listening to the entire message?
Effective Communication Techniques. Interest Approach Give each student a copy of a relevant news article. Explain the importance of skimming and scanning.
Objectives: Learn the different types of listening. Explain the differences between hearing and listening. Understand why good listening skills are important.
It is MORE than hearing.  the process of receiving, and responding to verbal or non-verbal messages  to hear something with thoughtful attention.
Listening skills Presentation...
Speaking in Public and Listening
Listening Chapter 3.
Barriers to Communication
COMMUNICATION MODEL The way we Communicate.
Unit 2 Analyzing an Audience. Unit 2 Analyzing an Audience.
Chapter 4 Listening Skills.
Effective Communication Skills
Effective Listening Skills
Listening Chapter 9 ‘The reason why we only have two ears and only one mouth is so that we may listen the more and talk the less.’ Diogenes, in the third.
Listening Skills.
Transferable Skills Development
COMMUNICATION DAY 1.
Bell Ringer On a sheet of paper (this can be your notes), tell me the difference between listening and hearing.
LISTENING IN INTERPERSONAL COMMUNICATION
Unit 2 Chapter 7 Projects In Professional Communication
Communicating Effectively
Speaking and Listening
Effective Communication Skills
Listening.
Communicating Effectively
Chapter 3 Listening.
PRESENTATION ON LISTENING SKILLS.
Listening.
Unit 1 Lesson 11 Practice: Listening and Responding to the Emotions of Others.
Listening Skill Pertemuan ke-3.
Twelve Things Great Communicators Do
“Let’s Talk” Lesson 10.
                         The Power of Listening.
Coordinated to Note Guide WS Start w/ Bell Ringer p.70
(It’s just as important as speaking!)
The Power of Listening                         .
Communicating In Groups
Effective Communication Skills
COMMUNICATION Mike Nirenstein, MD.
English 9 GP Vanier Secondary
Chapter 7 Communication.
The Power of Listening                          Office Management.
Communications for Business
Unit 1 Lesson 11 Practice: Listening and Responding to the Emotions of Others.
Chapter 3: Listening.
English 9 GP Vanier Secondary
Chapter 7 Communication.
10 PRINCIPLES OF EFFECTIVE LISTENING
Essential Human Relation Skills for Disagreeing Agreeably
Presentation transcript:

(It’s just as important as speaking!) Listening (It’s just as important as speaking!)

Listening v. Hearing Estimation Activity – how much do we listen? What is hearing? The act of receiving sound What is listening? The 4-step process of receiving, interpreting, evaluating, and responding to messages. We listen an average of 55% of the time we are communicating Why is it that we only retain 50% of what we hear? List on board good/bad listening skills (write examples in notes)

Receiving What does this involve? Main idea of receiving: Hearing AND seeing What does this mean? How can we “see” a message? Main idea of receiving: Both eyes and ears play very important roles in the process Eyes read the nonverbal signals Ears hear the verbal message

Interpreting After an effective listener receives a message, they try to interpret the message to fully understand what the speaker is saying. Listen for vocal inflections, tone, pitch, volume, and rate of speaking Look for nonverbal cues – like what?

Evaluating Connect your ideas and feelings about the subject of the message Identify and understand the subject in a message – do you agree, disagree, or need more information?

Responding Speakers get frustrated if they feel like the person they are speaking to isn’t listening A response shows the speaker that they got their message across effectively – or not! Thought speed – listeners process words faster than the speaker can say them – this works to our advantage! How? We can hear up to 500-600 words per minute, but we can only speak an average of 100-150 words per minute

4 Types of Listening Appreciative – for enjoyment or pleasure; using your active imagination to interpret a message Ex: Informational – to gain information and to understand the message Empathetic – to provide emotional support Critical – to evaluate a message to accept or reject it (making a decision or forming an opinion about the message) Ex.:

Barriers to Listening External – noises and distractions (anything annoying) Common classroom external barriers? How can you deal with external barriers as a speaker? As a listener? Speaker – characteristics of the speaker that interfere with listening Appearance & manner Prejudice (you don’t like that person) Lack of believability (Credibility)

Barriers to Listening (cont.) Listener –personal attitudes or behaviors of the listener that interfere with listening Internal distractions – thoughts, feelings, or even physical distress Lack of knowledge – simply don’t understand what the speaker is talking about Personal prejudices – personal beliefs about a certain topic; close-minded; sensitive topics cause barriers Desire to talk - many people would rather talk than listen

Ways to effectively listen Prepare yourself to listen Physically and mentally Take notes Resist distractions Anticipate what the speaker is going to say (following format?) Make sure you understand the message Don’t be distracted by the speaker’s appearance or delivery Don’t jump to conclusions Give everyone a fair chance, even if you don’t like them Best to let the speaker finish before judging. Why? Take it seriously – benefits your grades, relationships, future

Listener’s Responsibilities Avoid rudeness – we are not always aware of how obvious our behaviors are to a speaker Avoid electronic rudeness – no phones out!!! Avoid working on other work No sleeping!! Provide encouragement – how? Find the value in every speech Can you learn anything new? What good delivery techniques is the speaker using? How can I learn from the speaker’s mistakes?