INTRODUCTION TO ORGANIZATIONAL BEHAVIOR

What is??

Is the study of what people do in an organization and how their behavior affects the organization’s performance.

OB CORE TOPICS: Motivation Leader Behavior and Power Interpersonal communication Group structure and processes

Personality, emotions and values Attitude development and perception Change Process Conflict and Negotiation Work Design

CHALLENGES AND OPPORTUNITIES FOR OB Responding to Economic Pressure Responding to Globalization Managing Workforce Diversity

Stimulating Innovation and Change Helping Employees Balance Work life Conflict

WORKFORCE DIVERSITY Acknowledges a workforce of women and men, many racial and ethnic groups, individuals with a variety of physical or physiological abilities and people who differ in age and sexual orientation

MAJOR WORKFORCE DIVERSITY CATEGORIES Gender Race National Origin Age

Disability Domestic Partners Religion

MCGREGOR’S THEORY X AND THEORY Y ASSUMPTIONS ABOUT EMPLOYEES

THE INDIVIDUAL PROCESSES AND BEHAVIOR

SELF CONCEPT Refers to an individual’s self beliefs and self evaluation. It is “Who am I?” and “how do I feel about myself”.

SELF CONCEPT DIMENSION DESCRIPTION Complexity How many distinct and important roles or identities does a person think about to define him or herself? Consistency How compatible are the person’s self concept identities with one another and with the persons personality, values and other attributes? Clarity To what extent does the person define him or herself clearly confidently, and consistently overtime?

SELF ENHANCEMENT A persons inherent motivation to have a positive self concept and to have others perceive him/her favorably such as, being competent, attractive, lucky, ethical and important

DIMENSIONS OF SELF EVALUATION Self esteem- the extent to which people like, respect, and are satisfied with themselves.

Self efficacy- refers to a persons belief that he or she can successfully complete a task

Locus of Control- persons general beliefs about the amount of control he or she has over personal life events

SOCIAL IDENTITY THEORY A theory stating that people define themselves by the groups to which they belong or have an emotional attachment.

PERCEIVING THE WORLD AROUND US

Is the process of receiving information about and making sense of the world around us