1. Understanding Self & Introduction to Organizational Behavior
Session 1
Understanding Self & Introduction to Organizational Behavior

2. “WHO YOU ARE MAKES A DIFFERENCE”
Understanding Self
What do we mean by “Self”?
The self refers to a person’s
“CONSCIOUS REFLECTIVE PERSONALITY”
A person’s sense of identity; the set of beliefs about;
what he or she is like as an individual.
It is based on Self-concept.
In Organizational Behavior (OB), the self-concept is very important.
- One perceives a situation depending upon his/her self-concept.
- Self-concept has direct influence on his/her behavior.
“WHO YOU ARE MAKES A DIFFERENCE”

3. FORMATION OF THE SELF-CONCEPT
Understanding Self
FORMATION OF THE SELF-CONCEPT
Built from information from others
Built from information from ourselves
Once a self-concept is formed, it is complex to change
How you view yourself and the way others view you can differ

4. 4 Dimensions of SELF-CONCEPT
Understanding Self
4 Dimensions of SELF-CONCEPT
Values
- refer to your relatively permanent ideas of what is good or bad,
worthwhile or not.
Beliefs
- what you think is true based on logic.
Attitudes
- refer to more specific application of your values. How you act.
Feeling
- emotional responses to things such as events, people, places or
situations

5. “HOW TO KNOW, WHO YOU ARE…”
Understanding Self
“HOW TO KNOW, WHO YOU ARE…”
To decode, who you are, understand and work on these;
Know your Self-image
Know your Ideal-self
Know your Looking-glass image
Know your Real-self
The Key is;
Reduce the gap between your Perceived Self & Ideal-self to
realize your;
“Real-self”
Psychometric Tools help you know “Who You Are…”
E.g., MBTI, Personality Tests,… etc.

6. PERSONAL JOURNAL & PORTFOLIO
Personal Journal: Self-analysis (hand-written)
Schooling background
College background
Family information
Major family/personal events and Life incidents
Learning, motives, experiences at different stages in life & their reflection on your personality
Assessment of strengths & weaknesses
Professional goals, dreams, competencies
Constraints in achieving those goals & action plans for future
PORTFOLIO: Self Assessment based on the instruments;
The Big 5 Model of Personality
MBTI, FIRO-B & Johri Window
Emotional Intelligence
Transactional Analysis &
Conflict Management Style

7. Introduction to Organizational Behavior
Session 2
Introduction to Organizational Behavior
Organisational Behavior (OB)
An interdisciplinary behavioural science which studies the dynamics (processes) of organisations while relating processes of various human units
Human Units are:
- Individuals
- Roles
- Dyads (Two Persons)
- Teams
- Inter-teams
- Organizations and
- Organization-environment interface

8. Precursors of OB Robert Owen (1771-1858) Munsterberg (1863-1916)
FW Taylor ( )
Hawthorne Studies (1930)
McGregor (1960)
Worker welfare
Motivation, participation
Scientific management
Social environment
Theory X & Y

9. Levels of OB
Individual
Level
Group
Organization
System Level 9

10. THE BASIC OB MODEL Individual Level Variables
- Biographical Characteristics:
Age, Gender, Marital Status
- Ability, Attitude, Values, Personality
Group Level Variables
- The behavior of people in group is more than
the sum total of all the individuals acting in
their own way.
- Group Dynamics
Organization System Level Variables
- Like group, organizations are also
more than the sum of their member groups.
- Organizational Design & Structure
- Culture
- HR Policies
Organization Systems
Level
Group Level
Individual Level

11. - Motivation, Communication & Teamwork
Challenges faced by OB
Improving Quality & Productivity
Customer Focus, Internal Customer, Employee Empowerment & Continuous Improvement
Improving People Skills
- Motivation, Communication & Teamwork
Managing Workforce Diversity
- Fairness, Justice & Flexibility
The Challenge of Globalization
- Working in Foreign Countries & Working with Multi-cultural
Diversity
The ability to explain, predict, and control organizational behavior is important to managers. The typical employee is older; there are more women and minorities in the workplace; corporate restructuring is cutting the bonds of loyalty; and global competition requires employees to be flexible and to cope with constant change and innovation.
The next several slides will present some critical issues that managers must face. Given these issues, organizational behavior can offer some meaningful insight and potential solutions.
Abdul Qadir / HR & OB

12. Challenges faced by OB cont’d…
Empowering the Workforce
- Managers are giving-up Control & Workers are accepting
responsibility
Coping with Temporariness
- Nature of work keeps on changing, Organisation must respond to
those changes
Declining Employee Loyalty
- Workforce Motivation & Global Competition
Improving Ethical Behavior
- Counselling, Protection Mechanism (Whistle Blowers), Codes of
Ethics, Seminars, Workshops, and Training
The ability to explain, predict, and control organizational behavior is important to managers. The typical employee is older; there are more women and minorities in the workplace; corporate restructuring is cutting the bonds of loyalty; and global competition requires employees to be flexible and to cope with constant change and innovation.
The next several slides will present some critical issues that managers must face. Given these issues, organizational behavior can offer some meaningful insight and potential solutions.
Abdul Qadir / HR & OB