Digital Workplace

72% of business stakeholders believe IT is not helping them achieve their goals Business Stakeholders IT Budget Released just two days ago – by 2012, 70% will be provisioned with cloud workplace capabilities Did you know… 83% of a typical IT budget is used to maintain existing systems 70% By 2021, more than 70% of business users will be substantially provisioned with cloud office capabilities - Gartner 2016

What does this mean?

Identifying Sourcing Deploying Cloud – Slack, Dropbox, Business leaders are being forced into identifying, sourcing, and deploying their own solutions to support changing business and employee needs and they are increasingly turning to the cloud for answers

Democratization Move Quicker Make better decisions Drive innovation This democratization of tools and applications has empowered business leaders to move quicker, make better decisions and drive innovation

This is the… Digital Workplace

DIGITAL WORKPLACE TECHNOLOGIES Mobile Everything Mobile Messaging Internal Crowdsourcing Project Collaboration Service Automation Customer Self Service The many components of the Digital Workplace These exist today But in the day in a life of an employee, these may not be seamlessly integrated Do these support your way of working? Contrast Alexa to Intranet search… Internal “Youtube” Cloud Office Bring your own device DIGITAL WORKPLACE TECHNOLOGIES Case Management Enterprise Social Network Smart Decision Support Marketing Automation Gamification “Appification" Citizen Analytics Social Intranet Virtual Personal Assistants Physical Workplace Design File Sync and Share Citizen Development Sales Force Automation Desktop Virtualization

a digital workplace for Evolution - Not a big bang transformation, but rather a change over time Critical that Digital Dexterity be the goal – the agility to adjust for business demand with minimal investment Evolving a digital workplace for Digital Dexterity

Capability Maturity Model Digital Workplace Capability Maturity Model Transformative Digital workplace applications and principals are our natural way of work. Individuals, teams and groups work together on “fluid work” supported by technology resulting in better decisions, better ideas, better execution Common We use this description intentionally Limited to no tooling or guiding principles Responsive Solutions exist, but change based on need and are driven by small factions Empowered Business and IT work together Actively seeking opportunities to support ‘Fluid’ work This is the highest we’ve taken our customers Transformative Digital Workplace support the natural way of work across the enterprise Empowered Business and IT are actively engaged and seeking opportunities to engage digital workplace leaders to support “fluid work” Digital Workplace technologies elevate a firm’s ability to respond to changes in dynamic business markets. As a firm matures in the capabilities offered to employees and partners they become ever more empowered eventually achieving a transformative state. Responsive Digital workplace solutions are selected and implemented based on changing needs driven by small factions within an enterprise Common Limited to no use of digital workplace technologies and guiding principals

Enterprise Evolution Digital Workplace Rigid hierarchy Agile workforce, virtual teams Enterprise Evolution What IMPACT can you expect from this transformation? Ideas from the Top Democratize of ideas! Repeating work Genius Enterprise/Institutional Knowledge Knowledge silos Knowledge Ecosystem Digital Workplace technologies elevate a firm’s ability to respond to changes in dynamic business markets. As a firm matures in the capabilities offered to employees and partners they become ever more empowered eventually achieving a transformative state. Employees Engaged, empowered workforce Analysis paralysis Bias for action Slow to change Digital dexterity

Digital Workplace Apps While digital workplace platforms are an important component of any effective digital workplace strategy, maximum benefits can only be realized by leveraging best of breed applications. For critical capabilities choose micro-apps that fit into your overall digital workplace strategy Platforms are critical components, but needs are reflected along TARGETED aspects of the maturity model The messaging of Apps aligns to this – targeted, perfected user experiences Intranets are sold only once every 5-10 years Improved team collaboration is often needing improvement THESE APPS MUST WORK TOGETHER – Not Frankensteined – THIS is the difference – out apps work together Knowledge Apps Process Apps Collaboration Apps People knowledge Policy knowledge Self-service portals Document Management Marketing automation Service automation Case management Customer self service Portals Collaboration Team Collaboration Project Management Communication channels Enterprise social

Digital Workplace By integrating these intelligent, COHESIVE apps that The digital workplace is not a single application rather is an ecosystem of applications that can strongly influence the effectiveness of organization more than any single business application." By integrating these intelligent, COHESIVE apps that COMBINE to establish a greater whole – this is critical in Knowledge Management and scalability THIS empowers the workforce, which changes culture, and transforms the business

Digital Workplace Offerings

Offerings Digital Workplace Digital Workplace Roadmap Assess your enterprises current state of affairs on digital workplace technologies. We’ll look at the people, process, and technology that will have the most impact Digital Workplace Offerings Knowledge Modernization Assess your corporate knowledge landscape and implement the appropriate Knowledge Apps to mature the existing Knowledge Ecosystem Our digital workplace offerings range from envisioning and planning a digital workplace to deep implementation of specific elements of the digital workplace. Process Modernization Identify opportunities to reduce time spent on routine work by process optimization reviews and automation possibilities through Process Apps Collaboration Modernization Realize full collaboration potential by identifying collaboration pain points and implementing tailored Collaboration Apps across the organization

Technology Partners

Partners TIMU Digital Workplace is the leader in enterprise application development tooling and languages is the most trusted name in enterprise cloud modernization Digital Workplace Partners is the global leader in public cloud IaaS and PasS offerings Is the only integration product build on Microsoft .Net We partner with leaders in the cloud, automation, and collaboration space. allows for point-and-click workflow and content collection forms Greatly expands the personal profile management and employee directory capabilities TIMU

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