Panorama Consulting “Clash of the Titans 2016” report

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Panorama Consulting “Clash of the Titans 2016” report Panorama Consulting completes an annual independent comparison of the “Titans of the enterprise software industry”, titled Clash of the Titans. Panorama Consulting develops the Clash of the Titans report by analyzing quantitative and qualitative data regarding ERP implementations, collected using customer surveys. For 2016, “Titans” were determined to be the four Tier 1 enterprise software vendors:

Infor Applications are Developed to Minimize Customizations and Shorten Implementation length Implementation Cost Overruns -6% (% of Planned Project Costs) Source: 1 - Panorama Consulting “Clash of the Titans” 2016

Infor Applications are Developed to Minimize Customizations Customers with No or Minimal Customization Required Infor’s Industry Solutions Reduce Required Customizations Micro-vertical approach to software development delivers Nth level industry-specific functionality, and reduces need for customization & add-ons Achieved greater transparency into the levers that drive customer satisfaction and service delivery effectiveness. Delivered “out of the box” solution: no customization required. “Our team was able to develop working knowledge of Infor very quickly and the depth and breadth of functionality built with other companies in our field of business allowed us to support our processes using industry best practices and avoid customizations.” Morty Mandel, CIO Source: 1 - Panorama Consulting “Clash of the Titans” 2016

Infor Applications are Developed to Minimize Customizations % of Customization Needed (Non-Native Support Required to Achieve Functionality*) Infor’s Micro-verticals Reduce Customization Micro-vertical approach to software development delivers Nth level industry-specific functionality, and reduces need for customization & add-ons Achieved greater transparency into the levers that drive customer satisfaction and service delivery effectiveness. Delivered “out of the box” solution: no customization required. “Our team was able to develop working knowledge of Infor very quickly and the depth and breadth of functionality built with other companies in our field of business allowed us to support our processes using industry best practices and avoid customizations.” Morty Mandel, CIO Oracle (E-Business Suite) SAP (Business Suite) Microsoft (Dynamics AX) Infor (LN) Source: Technology Evaluations Discrete Manufacturing ERP Knowledgebase. *: core ERP functionality – Financials, HR, Manufacturing, Purchasing, Inventory, Quality and Sales. Comparison excludes HR functionality not present in Infor LN application.

Infor Applications Have the Shortest Average Length of Implementation, Allowing Businesses to Realize Benefits Faster Average Length of Implementation (months) Micro-vertical Industry Solutions Shorten Implementation Length Micro-vertical specific functionality 11,501 new micro-vertical industry-specific features released in Infor 10X significantly decrease last-mile customization costs. Pre-built integrations The Infor 10X suite includes 1,169 new integrations that further reduce implementation costs. Implementation Accelerators >20 Industry specific Implementation Accelerators with business process repositories, process flows, and test scripts Source: 1 - Panorama Consulting “Clash of the Titans” 2016

Infor Mitigates the Risk of Implementation Cost Overruns Average Implementation Cost Overrun (% of Planned Project Costs) Infor Consulting Services Delivers Successful Implementations, While Avoiding Cost Overruns Deep domain experience ICS consultants have an average of 9.5 years of experience exclusively with Infor products ICS consultants guide Infor customers through 1200+ implementations per year Micro-vertical industry functionality Pre-built industry components avoid customization and add-ons required to achieve required functionality Global scale Local presence with region-specific knowledge 10,645 customer engagements in 127 countries in the past year Infor is the only Tier 1 Vendor to achieve average implementation costs lower than planned Source: 1 - Panorama Consulting “Clash of the Titans” 2016 Infor is the only Tier 1 Vendor to achieve average implementation costs lower than planned

Average Implementation Costs Average Implementation Costs ($000s)1 Infor Lowers Implementation Costs Micro-vertical specific functionality 11,501 new micro-vertical industry-specific features released in Infor 10X significantly decrease last-mile customization costs. Pre-built integrations The Infor 10X suite includes 1,169 new integrations that further reduce implementation costs. Blended delivery model ICS has significant offshore capability that can further reduce overall project delivery cost for customers. 2 Source: 1 - Panorama Consulting “Clash of the Titans” 2014; 2 - Infor Consulting Services data as of April 2015

Infor Mitigates the Risk of Implementation Cost Overruns Average Implementation Cost Overrun (% of Planned Project Costs) Infor Consulting Services Delivers Successful Implementations, While Avoiding Cost Overruns Deep domain experience ICS consultants have an average of 9.5 years of experience exclusively with Infor products ICS consultants guide Infor customers through 1200+ implementations per year Micro-vertical industry functionality Pre-built industry components avoid customization and add-ons required to achieve required functionality Global scale Local presence with region-specific knowledge 10,645 customer engagements in 127 countries in the past year Infor is the only Tier 1 Vendor to achieve average implementation costs lower than planned Source: 1 - Panorama Consulting “Clash of the Titans” 2016 Infor is the only Tier 1 Vendor to achieve average implementation costs lower than planned

Infor is Rapidly Gaining Market Share, as Cloud-ready Products With Built-in Industry Functionality Result in a High Selection Rate Rate of Selection When Short-Listed Why Companies Increasingly Select Infor Vanilla applications Minimal to no customizations Implementation accelerators Reduce both project length and project cost Limit go-live disruption Lowest rate go-live disruption of all Tier 1 enterprise software vendors Cloud expertise Applications designed for the cloud reduce costs, increase performance, and improve business agility Infor (LN) Microsoft (Dynamics AX) SAP (Business Suite) Oracle (E-Business Suite) Infor applications consistently deliver superior value Source: 1 - Panorama Consulting “Clash of the Titans” 2016