Leading and Behaving Safely Moving from Compliance to Commitment Dan Terry – Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals Leading and Behaving Safely Overview of the importance of your own behaviour and how you can dramatically improve safety and health through safe leadership techniques. Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals 1.Senior management demonstrate their visible commitment to improving safety on site 2. The workforce and management talking to each other about safety and health aspects 3. Increased profile of health and safety 4. Increased visibility of management in the workplace 5. Employees and contractors engagement in safety 6. Manager/supervisors act promptly on unsafe acts, etc 7. Managers/supervisors learn to think about aspects of human factors Leading and Behaving Safely Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals “ Humans are born to care. Our institutions magnify or depress the human capacity to care”. -J. Dutton. Leading and Behaving Safely Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals Thoughts – Can We Change? ‘It is impossible to change organisations which do not accept the danger of their present way of doing things… Organisations only change when the people in them change, and people will only change when they accept in their hearts that change must occur’. Sir John Harvey Jones Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals A recent study suggests that many people will agree to perform an unsafe deed rather than say NO to avoid social discomfort... Leading and Behaving Safely Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals “Leaders create cultures by what they systematically pay attention to. This can mean anything from what they notice and comment on, to what they measure, control, reward and in other ways systematically deal with” E Schein Organisation culture and leadership. Leading and Behaving Safely Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals Leading and Behaving Safely Historical information – the journey of safety and health Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals Job makes good use of skills and abilities Involved in decisions that affect the work Members of team work together to produce outstanding results Good cooperation between departments Management style encourages employees to give their best Management is interested in well-being of employees Empowerment Teamwork & Cooperation Leadership Active Safety Leadership Source: Towers Watson Leading and Behaving Safely Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals People don’t resist change – they resist BEING changed... Leading and Behaving Safely Staff are most motivated when they are able to participate in making decisions about the project goals, with all information and resources etc. Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals What you focus on is what you get... The good bad and the ugly. Leading and Behaving Safely Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals The question is not how we can make better rules (Compliance), but how we can support teams in finding the best solution. How can we strengthen the possibilities of the team members so they need the least amount of direction-setting from above? (Commitment). - In part Jos de Blok Leading and Behaving Safely Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals Task focused or relationship focused? Time: Over a three to six month period on one site Task focused – get the job done Relationship focused Incidents Leading and Behaving Safely Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals Leading and Behaving Safely Relationship Focused Collaboration Choice Content Providing opportunities for staff to achieve in their work, so they become motivated. Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals Leading and Behaving Safely Importance of soft skills in building relationships To make a good first impression Handling interpersonal relationships Showing interest and curiosity Understanding the staffs needs To communicate effectively – face to face To install confidence, build trust Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals 1.What is Rapport? 2.How do you build it? 3.Why build it? 4.Different types of people in the workplace.  Visual  Auditory  Kinaesthetic  Internal dialogue Building rapport and trust Leading and Behaving Safely Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals Influencing To be interesting be INTERESTED Good listening techniques Shows care and concern Mutual trust and respect Consistency with what you say and do Approachable Leading and Behaving Safely Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals Leadership v. Authority Leadership Authority Get results through inspiration Use directives to get results Use their personality to influence Use their position to achieve results Achieve results through motivation Use reward & punishment to get results Communication multi- directional Communication mainly top-down Employ coaching & support Employ commands Empowerment Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals Your behaviour as a Leader should… Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals BE CONSISTENT… Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals AS A LEADER YOU ARE ALWAYS WATCHED… Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals Your Behaviour as a Leader The BEST standard you can expect….is the WORST you actually display Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Leadership for safety professionals “Good safety means good focus, good discipline, shared vision and the professionalism of our teams and our qualities as leaders. Poor safety frankly means nothing else than a lack of leadership.” Peter Voser – Ex Chief Executive, Shell Leading and Behaving Safely Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’

Thank-You Dan Terry – HASTAM Tel: Moving from Compliance to Commitment -’Safety is about doing the RIGHT thing when no one is looking’