Campus Mail Services HOW TO USE THE CMS PACKAGE TRACKING SYSTEM UI Business Mail Only (no student mail is tracked on this system) TRACK A PACKAGE FLAG A DELIVERY REQUEST A PACKAGE PICK UP Use the down arrow to advance slides.

Click on the CMR Tracking link under Helpful Links in the lower right corner.

PACKAGE SEARCH This search is for UI business packages only. Haven’t received a package that should be there? Checked your building mail stop and it’s not there? Checked with the your department’s mail person? Searched the external carrier’s website (UPS, FedEx Ground, USPS) and it says delivered. Thinking about calling CMS to see where your package is? This is the link for you!

Locating a missing package is simple with the CMS package tracking system. Enter your tracking number in the Quick Item ID Search box and click on the Search button.

Search results will appear at the top of the page showing the tracking number, destination, status of your package and date and time of the status.

Item history will be at the bottom of the page and show: RECEIVE-the package has been received from the external carrier at CMS SORT-CMS staff has electronically scanned the package noting the intended delivery location and physically sorting it for delivery DELIVERED-the package has reached its delivery location on campus and has been scanned. Other status search results may be MYSTERY MAIL or PERSONAL MAIL; please CMS if your package has either one of these status results.

If you see a blank screen it means your package has not arrived at Campus Mail Services.

To exit this screen you can exit your browser or use the browser’s back arrow to go back to the Logon screen.

FLAG A PACKAGE If you need to provide special instructions to the mail- center about an item you are expecting, this is the tool for you. You can redirect, hold or refuse a package. Please do not call the mail-center to ask them to “keep an eye out” for your UPS or FedEx item.

This is the logon screen where you will enter the user name and password. You are not authorized to change the user name or password.

The user name is CAMPUS, not case sensitive. The password is case sensitive and it is CAMPUS. Enter both and click the Login button.

You are now in the SCLIntra system. You have restricted access to some areas in the menu on the left. This section of the tutorial is for flagging incoming packages.

On the menu on the left find ADD/EDIT FLAGS. Click on ADD/EDIT FLAGS.

You are now in the Flags screen! Just a few more steps!

Click on Add Special Delivery Flags.

This screen is where you enter all of the package information.

Enter the external carrier’s tracking number…

Enter your department name…

If the item will arrive in more than 7 days enter an expiration date…

Enter your contact information, a description such as hold, refuse, (include address) or other special instructions…

Click submit…

After clicking Submit you will see the confirmation page. To enter another flag click on Return to main menu and repeat.

When you are finished entering flags click on Exit Intra in the menu on the left.

You are now logged out of the Campus Mail Services package tracking system.

REQUEST A PACKAGE PICK UP Notify CMS before 10:30 am that you have packages to pick up for morning routes and before 12:30 pm for afternoon routes  When to notify CMS: If you have multiple packages If you have heavy (up to 70 pounds) packages If you need on campus tracking for a package Please note that packages over 70 pounds will need to be picked up by City North American. Call or CMS for details.

From the logon screen enter the user name and password, CAMPUS and CAMPUS…

Click on ADD PICKUPS…

On the Add Pickup Request page choose the type of pick up you are requesting. Always choose Internal…

Choose Sender Name by clicking on Location and choosing your department name…

Next choose the Recipient Name by clicking on Location and choosing where the package is going, choose CMS for packages shipping on a budget number, choose the department for on campus delivery…

Fill in the Description of the Item, weight and Carrier (UPS, USPS, etc.)...

Click Submit…

Your confirmation will open in a separate window, please print the confirmation page, close the window and attach the confirmation page to your package…

When your pickup request is complete you will see the Request Complete page. To exit click on EXIT INTRA in the menu on the left.

You are now back at the logon screen. From here you can close your browser, search for a package, Flag a package or Request a Pickup.

We hope this tutorial has been helpful! CAMPUS MAIL Services