1 COMMUNICATION SKILLS UNT in partnership with TEA. Copyright ©. All rights reserved.

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Presentation transcript:

1 COMMUNICATION SKILLS UNT in partnership with TEA. Copyright ©. All rights reserved.

2 Verbal Communication UNT in partnership with TEA. Copyright ©. All rights reserved. Verbal Communication can be defined as what comes out of your mouth when you speak.

3 Verbal Communication UNT in partnership with TEA. Copyright ©. All rights reserved. Voice Rate Voice Pitch

4 Verbal Communication UNT in partnership with TEA. Copyright ©. All rights reserved. Being a good communicator involves speaking AND listening. There is a difference in hearing and listening. Listening skills help you understand what someone is "talking about.”

5 Verbal Communication Traits of a Good Listener UNT in partnership with TEA. Copyright ©. All rights reserved. A good listener: is attentive. maintains eye contact. doesn't interrupt the speaker. sits still. leans toward the speaker. repeats instructions or asks appropriate questions when the speaker has finished.

6 Non-Verbal Communication UNT in partnership with TEA. Copyright ©. All rights reserved. 1.Body language 2.Facial Expression/Eye Contact 3.Gestures 4.Appearance

7 Non-Verbal Communication Body Language UNT in partnership with TEA. Copyright ©. All rights reserved. Body Orientation Posture Smile

8 Non-Verbal Communication Facial Expressions UNT in partnership with TEA. Copyright ©. All rights reserved.

9 Non-Verbal Communication Eye Contact UNT in partnership with TEA. Copyright ©. All rights reserved. In our culture, eye contact shows attentiveness and respect.

10 Non-Verbal Communication Gestures UNT in partnership with TEA. Copyright ©. All rights reserved. a movement or position of the body that expresses an idea or emotion can be positive or negative

11 Non-Verbal Communication Gestures-Examples UNT in partnership with TEA. Copyright ©. All rights reserved.

12 Non-Verbal Communication Appearance UNT in partnership with TEA. Copyright ©. All rights reserved. Most people judge others by appearance. What judgments could you make about the following people by their appearance?

13 Handshake UNT in partnership with TEA. Copyright ©. All rights reserved. Defined as a gripping and shaking of opposite hands by two people Can be used as a greeting, an expression of congratulations, to bring finality to a project The web of each person’s hand should touch Use proper grip