Introducing

What is… OnCommand Connection is a Remote Diagnostic process focused on improving the following areas: 1.Vehicle Uptime (Scheduled vs. Unscheduled) 2.Total Cost of Ownership 3.Communications (Customers, Dealers, Navistar, Etc…) 4.Overall Process Flow How does OnCommand Connection accomplish these improvements…? 1.Open Architecture – Customer Centric a.Able to Integrate with Multiple Telematics Providers b.Able to Integrate with Component Suppliers c.Able to Integrate with a Customer’s Business System 2.All Makes – Able to Support the Entire Fleet 3.Online & Mobile Applications – Data Laid out in an Actionable Format 4.System Integrated – Service Information, Repair Advocate, Etc… 5.Health Reports – A Comprehensive Vehicle Review 6.Fault Code Action Plans – Quick & Easy to Understand 7.GPS Enable Mapping – Interactive with Multiple Layers 8.Future Improvements – Multiple Phases in the Pipeline 2

Remote Diagnostics Vehicle Health – As more sensors are added to vehicles, they can communicate their health via Diagnostics Trouble Codes (DTC’s) over Telematics vendor communication platforms in real time. 3

Vehicle Manufactures Route to Remote Diagnostics Outsourced Partners – 1 Internally Built Partners – 9 + Approach Different – Navistar’s approach is drastically different than other OEM’s and allows the you the freedom of choice… 4 Other OEM’s

Open Architecture Open – Navistar’s Architecture Strategy that is not married to a particular Telematics Vendor and thus can provide Remote Diagnostics with almost any of them  Integrates the current Telematics Vendor you already have and allows Navistar to help you with the Data we understand. Preferred Partners 5

Your Choice Interaction – Allows you to decide how best to consume the information vs. giving you only one option 6

Key Current Components: Key Components 7 Dashboard Health Reports Action Plans Mapping Notifications Case Files Estimates Repair Plans

Online Portal Live – A real-time view of your fleet with multiple filtering options and direct links to other integrated applications. 8 Customer Views 1.Fault Severity 2.Scheduled Maintenance 3.Fault Families 4.Other Advanced Filtering Direct Links 1.Health Reports 2.Vehicle GPS Location 3.Service Portal 4.Repair Advocate 5.Service Partner

Health Reports 9 Comprehensive – All the important vehicle information can be found on one page with integrated links to enable action when an issue exists… Where do the come from… 1.Telematics Providers 2.Dealer – PocketMaxx (Hand Held) 3.Dealer – EZ Tech (Laptop) What do they include 1.Vehicle Info – Miles, Hours, Unit Number etc… 2.Campaign Info 3.Fault Codes – Description, Count, Time, Locations, etc… 4.Weather Info – Rain, Baro, etc… 5.Many other Key Data Points

Fault Action Plan 10 Actionable – A fault code action plan provides quick and concise information to help Road Breakdown, Drivers and Technicians. 1.Simple “English” Fault Code Descriptions 2.Fault Code Severity 3.Questions to Interrogate the Driver to better understand the Condition 4.Links to Diagnostic & Repair Information plus Videos Derate Condition Stop Now Service Immediately Service Soon Maintenance

GPS Mapping 11 Informed Decision Making – Quickly locate your vehicles and make informed decisions when a repair is needed… 1.Vehicle Location & Direction * 2.Dealer Locations – All Makes 3.Vendors – Tires, Towing, Hotels, Truck Stops, etc… 4.Customer Locations – Terminals, Shops, etc… 5.Nearby Vehicles – Repower Options * * Telematics Vendor Specific – Some vendors provide additional data that enables these features…

Notifications 12 Smart – Enable notifications and reporting when and with what data you require to operate your business. 1.Subscription Service – Create, Edit & Delete your Reports 2.Multiple Filtering Options – Device, Fault Code Severity, etc… 3.Timing – Frequency & Time of Day

Recognition 13 Game Changer – The Industry, Customers and Dealers have noticed, OnCommand Connection is taking it to another level…. 1.Heavy Duty Trucking Magazine “Top 20” award winner… 2.Hirschbach Motor Lines has seen a 34 percent reduction in downtime by using the portal to stay ahead of developing problems, Coffren said. The Dubuque, Ill. – based carrier operates 565 trucks with Cummins, Detroit and MaxxForce engines and 900 refrigerated trailers. – CCJ June 4 th, I have a conquest customer that we recently sold and your team did an excellent job getting them set up with OnCommand Connection. The customer has been very impressed with the Navistar offering and our ability to service them in such an efficient manner.

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