1. ShopKeeper was designed from the ground up to manage your entire fleet maintenance operations … from 1 user to 100, including full security features that manage user-level access. Companies with multiple divisions and site locations can manage fleet operations from a centralized database server over a corporate network. Customized management reports can be generated and distributed via email to key personnel. Welcome to ShopKeeper!

2. Visibility. ShopKeeper equips organizations with the tools to manage asset ownership and maintenance activities. By capturing and analyzing fleet transactions, ShopKeeper provides users with complete visibility of maintenance costs, service records, scheduled services and productivity benchmarks. Simplicity. Summary and detail vehicle performance and histories are available on screen for quick reference and decision-making. No need for pages of printed reports to find the information you need. Cleared users can access data from all locations on any networked computer. Technology. The system is relies on a familiar Microsoft Windows interface and is built on a scalable platform to grow with your business. It is network-ready, easy-to-use and takes advantage of new technology and communications. Multiple users, divisions and sites within one organization may be efficiently managed over a corporate network with a central ShopKeeper server. Capability. The ShopKeeper Fleet Maintenance System provides users with advanced business process and analysis resources. The system models the fleet management workflow of your company and records each transaction for powerful reporting functionality. Future. This system represents the future direction of development resources for transportation and supply chain back-office applications. The Microsoft Windows interface, networking and internet capabilities are each a factor in the product design. ShopKeeper System Overview

3. The ShopKeeper user interface is an easy-to-use Microsoft Windows GUI that provides quick access to system functions via familiar Explorer style navigation. New personnel will find the system intuitive and will be up to speed quickly. Networked personal computers in the shop give mechanics the ability to quickly reference a vehicle’s maintenance history and specifications. Simplify User Navigation

4. ShopKeeper maintains operations profiles for vehicles, vendors and employees. Fleet profiles provide detailed information about each vehicle’s specifications, cost and productivity, and maintenance transaction history. This data is available to users on-line for quick reference and via management reports. Changes in any profiles are immediately available and incorporated into system and report information. Profile Fleet Operations

5. ShopKeeper stores periodic vehicle readings for fleet monitoring purposes in the energy sector. Odometer readings, fuel consumed, brake measurements, and tire tread depth can be efficiently entered and integrated into a scheduled maintenance planning and safety program. Monitor Vehicle Usage

6. ShopKeeper gives you the ability to manage maintenance events in a variety of ways Parts Used/Purchased The ShopKeeper Fleet Maintenance System will allow companies that manage parts and labor separately to quickly enter parts used and/or purchased for vehicle service. Shop Labor Shop mechanic time cards may be entered and managed by the system to account for each employee’s full workday. Internal Work Orders Companies that manage fleet maintenance by internal work orders may use the system to create parts and labor service transactions for the shop. Outside Repair Orders ShopKeeper allows users to manage parts and labor repairs at outside vendors as service orders. Purchase Orders The control of a purchase order system is provided by ShopKeeper to tightly manage the parts procurement process. Customize Maintenance Workflow

7. ShopKeeper manages maintenance transactions to match your business operations. Parts used and purchased for a vehicle may be stored along with the cost, vendor, and accounting period. Both scheduled maintenance and repair labor transactions may be recorded using ShopKeeper’s mechanic time card system, which eliminates the gaps associated with shop overhead costs. Record Maintenance Transactions

8. For companies that rely on work orders or outside repair services, ShopKeeper delivers. Service order management functionality for both internal and external jobs are included with the system for greater process flexibility and control. Manage Service Orders

9. ShopKeeper includes a parts inventory database that tracks stock levels and notifies users of reorder points and quantities. Parts purchasing may be captured through the system’s purchase order functionality for complete parts and vendor management. Track Purchasing and Inventory

10. ShopKeeper includes common scheduled maintenance and inspection service packages for vehicle groups and allows users to create their own. The packages can be assigned for specific time, distance or engine-hours frequencies. ShopKeeper will automatically highlight which vehicles are due maintenance in the near future and what service is required. Schedule Maintenance Events

11. ShopKeeper maintains standard reference databases for user’s convenience. Work codes, parts codes and aliases, and vehicle to-do notes are just some examples. Users may also create scheduled maintenance and documentation plans for vehicle groups. The system will automatically report those with upcoming scheduled service due. Access Reference Information

12. ShopKeeper provides users with immediate access to detailed maintenance histories for fleet assets. All transactions may be captured and recorded, including repairs, preventive services, regulatory inspections and administrative details. So records are organized and available when you need them for reference and analysis. Simplify Record Keeping

13. ShopKeeper’s maintains each vehicle’s delivery history for measurement purposes. Fleet cost-per- mile and cost-per-unit delivered reports are available at the divisional, departmental and vehicle level for user defined time periods. ShopKeeper allows management to monitor fleet maintenance costs and productive service utilization. Measure Vehicle Productivity

14. ShopKeeper’s extensive management reporting capabilities provide critical operational and tactical information for decision- making. In addition to detailed maintenance histories, divisional fleet cost and productivity summaries are provided for management. The powerful reporting capabilities create multi- period comparisons and cross reference vehicles, vendors, mechanics, drivers, and categories. ShopKeeper includes over 20 reports for the fleet, maintenance transactions, scheduled service, inventory and reference and offers users extensive parameter selections for flexibility. Enhance Management Information

15. ShopKeeper Fleet Maintenance System Gain control of your fleet operations Designed by transportation and technology veterans, ShopKeeper gives you the power to: Measure your fleet expenses including parts, labor, and service at the transaction level. Monitor the cost and delivery service performance of your fleet operations. Plan improvement in fleet expense and asset productivity. Implementing ShopKeeper for your fleet operations gives you the ability to manage this critical business asset. For more information, contact us at : info@gocogent.cominfo@gocogent.com ShopKeeper System Summary