| Copyright© 2011 Microsoft Corporation the future of productivity Mike Powell Online Services Partner Account Manager - East Microsoft Corporation

| Copyright© 2011 Microsoft Corporation 95 % of information workers report that they use at least one self- purchased device for work CONSUMERIZATIO N OF IT INFRASTRUCTURE COST AND COMPLEXITY 70 % of IT budgets is spent maintaining inflexible & siloed data center equipment Increasingly demanding environment 15 % In 2011, public and private cloud will drive RISE OF THE CLOUD of IT spending 34 Chinese millennials spend up to MULTIGENERATIONAL WORKFORCE hours per week using real time communication tools MOBILE AND DISTRIBUTED WORK 1.2 billion the world’s mobile worker population will grow to nearly more than 1/3 of the world’s workforce by 2013

| Copyright© 2011 Microsoft Corporation Consumerization of IT

| Copyright© 2011 Microsoft Corporation The Consumerization of IT Provide anywhere access to your employees’ favorite applications while maintaining corporate security and data integrity.

| Copyright© 2011 Microsoft Corporation Infrastructure cost and complexity

| Copyright© 2011 Microsoft Corporation Infrastructure Cost and Complexity Free resources and allow IT to focus on more strategic initiatives.

| Copyright© 2011 Microsoft Corporation Rise of the Cloud

| Copyright© 2011 Microsoft Corporation Rise of the Cloud Focus on building the right tools for the business, with minimal concern about the underlying infrastructure.

| Copyright© 2011 Microsoft Corporation Mobile and distributed work

| Copyright© 2011 Microsoft Corporation Mobile Workforce Empower your employees to be efficient and productive anytime, anywhere.

| Copyright© 2011 Microsoft Corporation Multigenerational workforce

| Copyright© 2011 Microsoft Corporation Mutli-generational and diverse workforce Empower diverse workstyles while harnessing organizational knowledge.

| Copyright© 2011 Microsoft Corporation UNIFIED COMMUNICATIONS COLLABORATION ENTERPRISE CONTENT MANAGEMENT ENTERPRISE SEARCH Best productivity experience across PC, phone, and browser The cloud on your terms The future of productivity

| Copyright© 2011 Microsoft Corporation PC Stay productive with familiar Microsoft ® Office applications your employees demand Phone Read, edit, share documents and notes from the Office Hub on Windows ® Phone 7. Access mail, contacts, calendar from the device of your choice Browser View and edit documents from anywhere with Office Web Apps available across a broad range of browsers Best productivity experience

| Copyright© 2011 Microsoft Corporation Best productivity experience on the PC social news feed in Outlook Office applications on PCs & Macs Always productive, online or offline with rich Office desktop applications. Combine business & social networking with Outlook social connector Express ideas with stunning content Video and photo editing features helps trim videos, adjust color and add artistic effects all within PowerPoint Get things done faster & more easily Office Backstage™ view provides a rich and intuitive set of commands to work more efficiently conversation view for easy management offline access keeps you productive anywhere

| Copyright© 2011 Microsoft Corporation Best productivity experience on the PC conversation view for easy management offline access keeps you productive anywhere save directly to SharePoint in-context collaboration authoring context and presence related content Office applications on PCs & Macs Always productive, online or offline with rich Office desktop applications. Combine business & social networking with Outlook social connector Express ideas with stunning content Video and photo editing features helps trim videos, adjust color and add artistic effects all within PowerPoint Get things done faster & more easily Office Backstage™ view provides a rich and intuitive set of commands to work more efficiently

| Copyright© 2011 Microsoft Corporation control UI to trim video clips options to adjust color, contrast & style Best productivity experience on the PC Office applications on PCs & Macs Always productive, online or offline with rich Office desktop applications. Combine business & social networking with Outlook social connector Express ideas with stunning content Video and photo editing features helps trim videos, adjust color and add artistic effects all within PowerPoint Get things done faster & more easily Office Backstage™ view provides a rich and intuitive set of commands to work more efficiently

Presenter Notes - DO NOT SHOW The next 3 slides are optional and currently hidden These are bigger versions of the screen shots in the previous slide “Best Experience on the PC” Leverage these (unhide) as needed Internal Only – DO NOT SHOW

| Copyright© 2011 Microsoft Corporation Office apps on PCs & Macs conversation view for easy management social news feed in Outlook offline access keeps you productive anywhere

| Copyright© 2011 Microsoft Corporation get things done faster and more easily save directly to SharePoint in-context collaboration authoring context and presence related content

| Copyright© 2011 Microsoft Corporation express ideas with stunning content options to adjust color contrast & style control UI for to trim video clips

| Copyright© 2011 Microsoft Corporation Best productivity experience on the phone Office hub brings it all together Read, edit, and share documents all in one place on Windows ® Phone 7. Take notes with text, pictures, and voice with OneNote Cross platform support Access mail, contacts, calendar, and SharePoint sites from hundreds of devices including Nokia, Android, iPhone and BlackBerry Collaborate with SharePoint Always have access to the latest document version with SharePoint ® Workspace Mobile access SharePoint sites, lists, and libraries view and edit docs on SharePoint view and add comments in Word and Excel sync notes over the air

| Copyright© 2011 Microsoft Corporation Best productivity experience in the browser web applications with cross-browser support familiar Office Experience high-fidelity viewing experience on browser visual dashboards allow anyone to slice and dice data multiple authors work together in real time Office Web Apps from anywhere View and edit documents with Office Web Apps across a broad range of browsers (Internet Explorer, Firefox, Safari & Chrome) Take content on a round trip Maintain content and format as you take content across PC, phone, and browser Make light edits together with others Multiple authors can simultaneously edit different sections of same server document

Presenter Notes - DO NOT SHOW The next section focuses on Office 365 our IW cloud offering Appendix “b” provides a set of slides to support a capability discussion if that was required Internal Only – DO NOT SHOW

| Copyright© 2011 Microsoft Corporation video

| Copyright© 2011 Microsoft Corporation introducing

| Copyright© 2011 Microsoft Corporation Office 365 delivers world class capabilities Pay-as-you-go, per-user licensing Complete Office experience with services integration Always the latest version of Office and Office Web Apps Familiar Office user experience IM & Presence across firewalls GAL/Skill search in SharePoint Online meeting with desktop sharing Windows Live federation My Sites to manage and share documents Access documents offline Document-level permissions Share documents securely with Extranet Sites 25Gb mailbox with voic & unified messaging Integrated personal archiving Retention policies and legal hold Free/busy coexistence

| Copyright© 2011 Microsoft Corporation demo

| Copyright© 2011 Microsoft Corporation Office 365 is secure and reliable Risk-based, multi- dimensional approach The Security Program aims to define security requirements applicable to people, processes and technology Privacy practices that support global standards The Privacy Program is designed to enable consistent "high bar“ privacy practices following global standards for data handling and transfer World class data centers $2.3B+ Investment in Geo-Redundant Data Centers, located in North America, Europe, and Asia 99.9% financially backed SLA

| Copyright© 2011 Microsoft Corporation Office 365 keeps you efficient and in control Federated identity and single sign-on Different identity options for your organization, including full support for single sign on with the cloud Role based access More granular role based access for administrators, partners and end users Simplified management Remote PowerShell and fall through experience to specific services to gain similar server configuration control ADFS 2.0

| Copyright© 2011 Microsoft Corporation Office 365 is extensible Platform web services New programmability layer allowing third parties to interact with platform Office 365 marketplace Helps you find partner applications and services to complement the Office 365 platform Microsoft® Azure Connect your platform with applications developed for Azure

| Copyright© 2011 Microsoft Corporation Office 365 allows you to live in a hybrid world Workload migration flexibility Move or extend on-premises workloads to the cloud at your pace, move back from cloud to on-premises at will User migration flexibility Keep some users on-line and some users on-premises or keep them all in a single environment Single licensing agreement Supports all scenarios, to help you optimize costs and transition when it make sense for your business

| Copyright© 2011 Microsoft Corporation Office 365 provides enterprise grade support Self service dashboard The Service Health Dashboard provides current information about the service status accessible on the Web or via RSS 24x7 support 24x7 phone or online accessible IT- level support dedicated to Office 365 Partner ecosystem & community Broad community of 16,000+ WW partners and online community forums available to help you

| Copyright© 2011 Microsoft Corporation There’s an Office 365 for everyone For small business IT consultant or no IT Low monthly subscription price Focus on simplicity vs. features Community help For education Higher education or K-12 Internal IT or IT partner required Fully featured, scripting, customization Same service level than enterprise tailored to meet needs of educators & students For the enterprise Any size organization Internal IT or IT partner required Fully featured, scripting, customization Range of offerings by use type 24x7 phone support

| Copyright© 2011 Microsoft Corporation Office 365 supports a diverse enterprise workforce Rich feature offering that meets a user’s full messaging and collaboration needs Low cost offering to users that do not have messaging and collaboration capabilities today Kiosk worker offer 500 MB mailbox Outlook Web App only POP support Messaging, calendar, contacts Forefront antivirus & anti-spam SharePoint Access (0MB storage) Site search capabilities Office Web Apps Information worker offer 25GB mailbox 500MB SharePoint storage Client Connectivity Mobility Lync capabilities Exchange & SharePoint capabilities Office Professional Plus On-premises access rights

| Copyright© 2011 Microsoft Corporation The cloud on your terms Traditional deployment Enjoy the benefits of familiar Microsoft Office applications and industry leading Productivity Platform through self managed and dedicated resources The public cloud With Office 365 enterprises can get the familiar Office desktop suite and Exchange, SharePoint and Lync, powered from the cloud The private cloud Get many of the benefits of public cloud computing with the additional control and flexibility available with dedicated company resources

| Copyright© 2011 Microsoft Corporation Benefits of the private productivity cloud Control across public and private clouds Onboard to cloud benefits by leveraging common and familiar management, identity and development tools, across private and public clouds On premises or partner hosted Flexible deployment, management and licensing so you can host it on your premises or leveraging our partner ecosystem, whether you’re reusing existing or provisioning new infrastructure Best in class performance With best-in-class servers running virtually on pooled hardware allows you to monitor your application health while keeping full control of configuration and customization

| Copyright© 2011 Microsoft Corporation Public CloudPrivate CloudHighly Virtualized DatacenterTraditional Application Mobility Identity Management Development Control across public and private clouds

| Copyright© 2011 Microsoft Corporation On premises or partner hosted ON-PREMISES PRIVATE CLOUD PRE-CONFIGURED PRIVATE CLOUD HOSTED PRIVATE CLOUD Hyper-V Cloud Deployment Guides Hyper-V Cloud Fast Track Hyper-V Cloud Service Providers Hyper-V Cloud Accelerate MPN Hyper-V Cloud PartnersHyper-V Cloud Services DEPLOYMENT OPTION PROGRAMS

| Copyright© 2011 Microsoft Corporation Best in class performance Concurrent SharePoint Users 450,000 + OLTP Users 80,000 Mailboxes 20,000

Presenter Notes - DO NOT SHOW This section provides business value, cross platform facts as well as couple of case studies Appendix “c” provides additional business value slides to support customer organization with 7,500 employees 20,000 employees For the latest O365 evidence, including a segment and industry view, please check the Online Services Customer Momentum DeckOnline Services Customer Momentum Deck Internal Only – DO NOT SHOW

| Copyright© 2011 Microsoft Corporation Customer benefits from the future of productivity BenefitsValue per user, per year Improved productivity$771 Collaboration savings$281 Business Intelligence cost avoidance$89 Travel cost savings$280 Reduction in training costs$39 Conferencing savings$63 Annual benefits$1,523 *Data based on The Total Economic Impact of Implementing Microsoft’s Productivity Platform by Forrester Research, May 2010.Data based on a company with 3,000 employees. In addition to productivity gains and cost savings (in the table above), total benefits (in the graph) also include savings in IT administration and reduction in storage costs. ROI of 301% with a payback period of 7.4 months Savings of 25-50% in travel costs Savings of up to 20% for entire IT budget Reduction in training requirements by 25% 10% lower audit costs Overall savings of $17M over 3 years for a company with 3,000 employees*

| Copyright© 2011 Microsoft Corporation Millions of paid online seats Customers are adopting Office times faster than Office % of organizations are using Exchange More than 100M SharePoint licenses sold Customers are embracing the future of productivity More than 70 new Lync devices announced 16,000 partners signed up to Office 365

| Copyright© 2011 Microsoft Corporation Customer evidence: GlaxoSmithKline Reduced operational costsDrive innovation Improved collaboration

| Copyright© 2011 Microsoft Corporation Customer evidence: Coca-Cola Enterprises Improved productivity and customer focusIncreased effectiveness for remote teams Enabled deskless worker access

| Copyright© 2011 Microsoft Corporation Customer evidence: Godiva U.S.$250,000 annual savingsFaster response to business needs Cost-effective scalability, high availability

Presenter Notes - DO NOT SHOW This provides a s hort non NDA roadmap view for 2011 (slide 31) For a NDA longer term roadmap, please download the W15 deck here: Internal Only – DO NOT SHOW

| Copyright© 2011 Microsoft Corporation Plans for all your employees 48 Office Web Apps SharePoint Online Kiosk Plan K1 $4/m Plan K2 $10/m Components Exchange Online Kiosk Office Web Apps , calendar, AV/AS, Personal Archive Collaboration Portal Conferencing IM & presence Office Pro Plus Forms, Access Excel, & Visio Services V.mail & Advanced Archive Capabilities Voice Plan E1 $10/m Plan E2 $16/m Plan E3 $24/m Plan E4 $27/m K Family PlansE Family Plans

| Copyright© 2011 Microsoft Corporation Coming in 2011 On-line Office 365 to be globally available in Quarterly service updates On-premises Annual service packs for Office, Exchange, SharePoint and Lync Phone Windows Phone “Mango” update with Office Hub updated for WP7, Lync & OneNote for iOS, Android

| Copyright© 2011 Microsoft Corporation The future of productivity starts today 123 Test drive the platform in our Customer Immersion Experience Centers Explore deployment options with Office 365 and the private cloud Learn about our latest Enterprise Agreement

| Copyright© 2011 Microsoft Corporation thank you

appendix a: Office 365 SKUs Presenter Notes - DO NOT SHOW Internal Only – DO NOT SHOW

appendix b: Capability drill down: FY12 Productivity Campaign – Business Intelligence – Enterprise pitch deck: Located hereLocated here FY12 Productivity Campaign – Collaboration – Enterprise pitch deck: Located hereLocated here FY12 Productivity Campaign – Enterprise Content Management – Enterprise pitch deck: Located hereLocated here FY12 Productivity Campaign – Enterprise Search – Enterprise pitch deck: Located hereLocated here FY12 Productivity Campaign – Unified Communications – Enterprise pitch deck: Located hereLocated here Presenter Notes - DO NOT SHOW Internal Only – DO NOT SHOW

appendix c: Customer benefits Presenter Notes - DO NOT SHOW Internal Only – DO NOT SHOW

| Copyright© 2011 Microsoft Corporation Customer benefits from the “future of productivity” BenefitsValue per user, per year Improved productivity$771 Collaboration savings$281 Business Intelligence cost avoidance$89 Travel cost savings$280 Reduction in training costs$39 Conferencing savings$63 Annual benefits$1,523 *Data based on The Total Economic Impact of Implementing Microsoft’s Productivity Platform by Forrester Research, May 2010.Data based on a company with 7,500 employees. In addition to productivity gains and cost savings (in the table above), total benefits (in the graph) also include savings in IT administration and reduction in storage costs. ROI of 301% with a payback period of 7.4 months Savings of 25-50% in travel costs Savings of up to 20% for entire IT budget Reduction in training requirements by 25% 10% lower audit costs Overall savings of $44M over 3 years for a company with 7,500 employees*

| Copyright© 2011 Microsoft Corporation Customer benefits from the “future of productivity” BenefitsValue per user, per year Improved productivity$771 Collaboration savings$281 Business Intelligence cost avoidance$89 Travel cost savings$280 Reduction in training costs$39 Conferencing savings$63 Annual benefits$1,523 *Data based on The Total Economic Impact of Implementing Microsoft’s Productivity Platform by Forrester Research, May 2010.Data based on a company with 20,000 employees. In addition to productivity gains and cost savings (in the table above), total benefits (in the graph) also include savings in IT administration and reduction in storage costs. ROI of 301% with a payback period of 7.4 months Savings of 25-50% in travel costs Savings of up to 20% for entire IT budget Reduction in training requirements by 25% 10% lower audit costs Overall savings of $118M over 3 years for a company with 20,000 employees*