Review Game COMS 101 Final
RULES - You have approximately 20 seconds to decide on an answer. - Each correct answer gets you 1 point. - Each incorrect answer gets you -1 point. - You can pass if you can not answer. -Once all groups pass, I will give you the answer. - There are 35 total points possible. - If there is a tie, a tie-breaker will be used.
Pick a number,1 through 7 2
The means by which a message moves from the source to the receiver of a message.
Channel
The process of translating thoughts into words
encoding
A set of circumstances or a situation.
context
Any interference in the encoding and decoding process that reduces message clarity
noise
Communication from superiors to subordinates.
Downward communication
The process of using messages that are not words to generate meaning
Nonverbal communication
A message initiator
Sender or source
The receiver’s verbal and nonverbal response to a source’s message.
feedback
Messages flowing from subordinates to superiors
Upward communication
The sustained focus we give to stimuli we deem important.
Selective attention
Organizational “filing systems” for thoughts held in long-term memory
schema
Listening with a purpose and attempting to understand the other person.
Empathic listening
A process of using communication to influence the behaviors and attitudes of others to meet group goals.
Leadership
The separation between those who have access to technology and those that do not.
Digital Divide
The ways in which groups of people both maintain structure and order through their symbolic interactions and allow individual actors the freedom to accomplish their goals.
Organizational Communication
Technology that communicates back and forth in real-time
Synchronous communication
The stage of relational development where two people exchange personal items as a form of commitment
Bonding Stage
The extent to which the speaker is perceived as competent to make the claims he or she is making
credibility
The error that occurs in perception where you blame another’s shortcomings on their personal qualities and their successes on outside circumstances
Fundamental Attribution Error
The tendency to fill in missing information in order to complete an otherwise incomplete figure or statement.
Closure
When you have this power, you are able to withhold something of value to another person.
Punishment Power
A leader, secretary, and a treasurer would be considered this type of role in groups.
Formal Roles
How you see yourself
Self-image
Nonverbal movements that substitute for words or phrases
Emblems
Ornaments or adornments you display that hold communicative potential
Artifacts
The commonly agreed upon definition of a word.
Denotative definition
This part of our consciousness that interprets and assigns meaning to stimuli that we pay attention to.
Working memory
Where you give some to gain some in a conflict situation.
Compromise conflict management
Behaviors that are directly relevant to the group’s task and that affect the group’s productivity
Task function
A group of people meet periodically online and begin to form relationships. Slowly this group grows. On the internet, this would be considered a ….
Virtual community
This process of media exposure influences our perceptions of the world.
Cultivation Effect
This stage of relational deterioration is highlighted by lack of activity together with minimal, awkward interactions
Avoiding stage
Nonverbal movements that accompany or reinforce verbal messages
Illustrators
Any interaction that does not generally follow the formal structure of the organization but emerges out of natural social interaction among organizaiton members.
Informal communication
Listening with empathy, acknowledging others’ feelings, and engaging in dialogue to help others maintain a sense of personal control
Supportive communication
TIE-BREAKER Which relational dialectic is shown in this clip?