1. New Consultant Enrollment Training
Congratulations! Welcome to the Team! We are so excited to have you on the Superstar Sisters Team. This is your 1st Step in your consultant training. This is an exciting moment in your Rodan+Fields business. This will show you step-by-step
how to enroll and train your new consultants. This will show you how simple it is to enroll and train. This is your road map to success, on how to RIDE THE WAVE! There is power in duplication. You can enroll and train anywhere … any time.
RIDE THE WAVE!

2. We prefer join.me and for audio: www.free conferencing.com
If you are enrolling someone locally, you may want to use an online tool.
We prefer join.me and for audio:
conferencing.com
Go to
Click on Basic (not Pro)
New Enrollee will Click Join and put in the 9 digits to view your computer.
You can use to enroll a consultant, present and train. Register for your own Free Conferencing number at Go to both of these sites and model HOW to do this for your new consultant.

3. 2. Create gmail account for R+F emails
PRIOR TO ENROLLMENT DO THE FOLLOWING
1. Decide on a url for both R+F websites
2. Create gmail account for R+F s
3. Complete The Solution Tool.
4. Determine regimen of choice
5. Determine which business kit they want to
enroll with
Explain the value of the Booster Kit in 1st CRP. See slide 5 for the contents & value.
You need to Complete Steps 1 – 6 before the Enrollment appointment.
Have your consultant .biz and .com websites open on your computer and minimized

4. When enrolling mention ALL FOUR OPTIONS to get started: $45 portfolio, $395 Personal Results kit BUT PROMOTE the $995 and default to the $695!! Now the language is: “We find that people interested in building a business MUST have products. The $695 kit has all four regimens and a fifth regimen for your personal use and 1 Macro E. This is a $1300 value. The BEST OPTION is definitely the $995 kit! This kit has all four regimens and a fifth regimen for your personal use along with 2 Macro E’s. PLUS a Prospecting on the go kit that has all of our best sampling products and our flip book of before and after photos! This is a $1800 value.

5. Explain the benefit and value of the Booster Kit for the new consultant’s first CRP order.

6. ENROLL AT CONSULTANT’S .BIZ WEB SITE
1. Use Express Enrollment Option. 2. Enroll into PULSE & CRP with Booster kit to ship next month. These options automatically filter into the enrollment process. 3. Complete Enrollment & Congratulate them!!
Enroll using Express Enrollment. This option will automatically enroll them in CRP with a Booster kit of $300.
Show them their Pulse first and show them how to order business cards.

7. Show them how to log into PULSE. www.myrfpulse.com
Use address and password they created to log in.
4. Go to Dashboard. Click on Edit PWS, add
their Contact info.
5. Click on RF Mall and order business cards
6. Type their name in ALL CAPS when creating
business card. Choose business cards from
the next slide. (see visuals on next two slides)
Show them their Pulse first and show them how to order business cards. Show them how to log into PULSE. Short cut: Use address and password they created to log in. Go to Dashboard. Click on Edit PWS, add their Contact info. Click on RF Mall and order business cards. Type their name in ALL CAPS when creating business card. Choose business cards from the next slide. (see visuals on next two slides)

8. The arrow on top left shows you where to edit their personal website and order business cards in PULSE.

9. We like the Redefine cards without the QR code on back
We like the Redefine cards without the QR code on back. There are 8 lines to fill their choices. NAME IN ALL CAPS will make it “pop” on their biz card.

10. Before we leave PULSE, let’s look at the Biz Development Library and show how to double click to get the most current documents. Let’s print the CHEAT SHEET so you will know the prices of all of the R+F Products.
Most of these documents are also in our Superstar Sisters Coaching site at which I will show you later.
Then click on Flyers and Communication Corner to show how to make an event flyer. See next slide for an example.

11. Here is an example of the flyers we have available
Here is an example of the flyers we have available. We will schedule another time to continue our tour of PULSE.

12. Your .biz is where you will send business prospects.

13. Now let’s go tour your. com website. Take them to their
Now let’s go tour your .com website. Take them to their .com and show them how to do Solution Tool, Enroll PC…

14. Signing up PCs ~ First do The Solution Tool!
Open up their .myrandf.com and give them a BIG “SHOUT OUT!” WOO HOO!!! You are NOW in business and online for your friends to purchase products!

15. Be Familiar with ALL the Products and Prices by touring and reading your .com site often!
Make sure that your new consultant takes time to be familiar with all the products and the prices. As they tour their .com site click on product videos.

16. Tour .com website/ Learn how to enroll a Preferred Customer (PC PERKS Enrollment Form is found in PULSE.)
Insider information, special pricing, superior service Preferred Customers have Perks. Rodan + Fields Dermatologists offers everyone clinically proven products, expert support with the RF Connection, and cutting-edge skincare information. And with our exclusive PC Perks program, enhanced benefits and even greater value are just a few clicks away.
10% off* all Rodan + Fields products, all the time
Free shipping on regularly scheduled orders
Enhanced Customer Service including our exclusive PC Perks hotline and our PC Perks House Call, a quarterly e-newsletter especially for you.
Exclusive Preferred Customer promotions
Activate all these perks & convenience of timely automatic delivery of your favorite Rodan + Fields products with one-time enrollment fee of $19.95 & your first purchase of $80.00 or more.
Teach them PC Perks and show them how to enroll a PC.

17. FIRST TRAINING ASSIGNMENT: Go to www.teamrockinrobbins.com
Register and Login with
Username: team and Password: team
Click on New Consultant Training. Watch 1st Webinar.
Pause the webinar and DO the 1st 3 Action Items:
Your Why
Your List
Your Hours of Operation
to Sponsor
Here’s their FIRST homework assignment…. Go to and log in. Watch the first webinar and DO the 3 Action items. your answers to me.

18. Redefine Your Earnings/Pattern to Prosperity PC PERKS Enrollment Form
Print These 10 PULSE documents. This Power point with talking points is in all of our newsletters in the new consultant corner.
Redefine Your Earnings/Pattern to Prosperity
PC PERKS Enrollment Form
Your Reason Why
Memory Jogger
Art of Inviting (Approach Language)
Story Outlines
BBL Agenda
Cheat Sheet
90 Day Goal Plan
Current Incentive/Bonus flyers
Print these 10 PULSE documents. This Power point with talking points is in all of our newsletters in the new consultant corner. See visual on next slide.

19. Watch for your Welcome from the Superstar Sisters and Bi Monthly newsletters where we Recognize our team and share continuing education.

20. www. superstarsisters. com Click on Superstar Coaching
Click on Superstar Coaching. Log in when registered
Show the Superstar Sisters Coaching Site. Share this at your next training. Directions to how to Log in is always in the New Consultant Corner of our newsletters.

21. Schedule trainings during your 1st month.
2. Schedule Big Business Launches (BBL’s). ~ One this month & 2nd BBL next month. (Read and print BBL Agenda in PULSE) Set up a VBL Virtual Business Launch with friends/family out of town!
3. Set Goals! Familiarize yourself with current R+F programs & incentives.
4. Set a goal to reach Executive Consultant (EC) status in your first 30 days!
Read and explain this slide word for word. Emphasize reaching EC in your first 30 days.
1. Schedule additional trainings during your 1st month.
2. Schedule Big Business Launches (BBL’s). ~ One this month & 2nd BBL next month. (Read and print BBL Agenda in PULSE) Set up a VBL (Virtual Business Launch)
3. Set Goals! Familiarize yourself with current R+F programs & incentives.
4. Set a goal to reach Executive Consultant (EC) status in your first 30 days!
Let’s set a date RIGHT NOW!

22. Let’s get you off to a FAST START
Let’s get you off to a FAST START! Set a PACE to be on profit in your first 30 days. Earning a FREE iPad! t is proven the people who earn their IPAD in our company are top earners. Bringing on two people and helping them find a new business partner with the 695 or 995 kits. Read the Fast Start Bonus Chart. Recruiting bonuses in a commission period. After 4/month each new recruit with a biz kit is a bonus of $250. No limit. As your business partners promote you earn an additonal $250 Team Advancement Bonus.

23. Training Call # 2
Let’s get started! What questions do you have? Answer those questions before continuing Training Call #2.

24. Recruit, Develop & Duplicate
Here is the Cycle of Success found in the Biz Development Library. This is the proven system that successful BUSINESS partners follow! Stay on this course.

25. Training 2: Read this slide
Training 2: Read this slide. Help them with their list using the Memory Jogger. Explain the 3 C’s: Customer/Consultant/Connector – everyone you know fits in one of these categories.

26. Help them Build their List
Develop your Prospect List
Make a list of the people who you know. Christmas card list.
Use the Memory Jogger to think of people you know. Think about the people you routinely encounter.
Minimum of 100 people on your list.
Rate Your Prospect List & Identify your TOP 10! Make notes on each person on your Top 10 List.
Check out your Top 10 on Facebook.
People who “light up the room!”
Corporate jobs with instability
Families needing extra stream of income (kids in college, not enough retirement, mom needs to work from home, family member moves in.)
Read this slide. When you make your list, make notes on each person. Use 3 x 5 cards or a spiral notebook. Talk about their list and have them share who their best prospects are.

27. Inviting ScriptS to Personalize
A) “Hi Susan, this is Mary. I hope you are doing well. I have something really exciting I want to share with you! Do you have 5 minutes right now? Great! I am working with a company founded by Dr. Katie Rodan & Dr. Kathy Fields. Have you heard of them? You may know them as the creators of Proactiv Solution for acne, you’ve heard of that right? Susan, I thought of you because you are …(compliment: savvy, fun to be with, so connected ,successful …). Pause & listen to their response. I wanted to reach out to everyone that knows and loves me to know what I’m doing. Susan, you may or may not be a “fit” for my business, but I am looking for support and referrals from my friends (business associates, family) as we expand in _______. I’d love to have an opportunity to tell you what I’ve got and who I am looking for. I will only take about 15 minutes of your time. Do you have time (later today; tomorrow) Yes.. Great, I’m going to ask my business partner to jump on the call for a couple of minutes. I want you to hear about the success she has had. (you share who she is)Meanwhile, I’ll send you a short video of Dr. Katie Rodan and Dr. Kathy Fields. Will you take a few minutes to watch it
Inviting ScriptS to Personalize
Read & Role play this language. Encourage them to PRACTICE. See Art of Inviting Documents in Pulse for more scripts.

28. Inviting scriptS continue…..
B) Hey, Susan, what’cha doing – it’s Mary. Do you have a couple of minutes? Yes ~ Great! I just want to call and tell you about my new business. I’m SO excited. Pause and wait for her to ask you. “What new business?” Everyone will ask. “I’ve partnered with Dr. Katie Rodan and Dr. Kathy Fields who created Proactiv. They revolutionized the treatment of acne and made them billionaires. And now they have turned their attention to the 3 Billion$ aging skincare market. What they did for acne, they are now doing for aging skin, and if we’re breathing, we’re aging. Here’s why I am calling you, Susan. You are one of the savviest, connected people I know. All I want to do is to grab coffee with you, catch up and tell you what I’m doing. I think you could be a huge connector for me.
Read

29. Appointment set… GREAT!
You never know when somebody might say to you, ‘I’ve gotta go back to work.. Or “I need to do something part time to help out. I’m getting ready to retire and I don’t know how I’m going to pay the bills” , I’m only looking for people who are looking for me. “What does your week look like next week? Surely we could grab coffee or a glass of wine after work.”
Appointment set… GREAT!
Meanwhile, I’m going to send you a 3 minute video of The Doctors.
I can’t wait to see you, it’s been way too long! Bring your iPad with pictures. (personalize the appointment in a “chatty” way.
C) Referral from mutual friend: My friend, Sue, made me PROMISE to call you because she was so impressed with what I was doing. She thought you would be perfect for this. ……..
Read

30. Hi ___ this is _______, how are you doing. Great
Hi ___ this is _______, how are you doing? Great! Have I caught you at a good time, do you have 5 minutes right now? Perfect, that’s all I’ve got too. I am so excited to share with you what I am doing now. You were one of the first people I thought of because I have always (genuinely compliment them). You may or may not have a personal interest, and if this isn’t a good fit for you, you may be able to lead me to a few great people in your network. So, I have partnered with 2 of the world’s most renowned dermatologists, Katie Rodan & Kathy Fields. Have you heard of them?
(If no) – You may know them as the creators of Proactiv for acne. Have you heard of that? Yep, almost everyone has. So these 2 successful entrepreneurs are now transforming the way aging skin is treated, just like they did with acne. Did you know that the anti age skin care market in the US alone is a 2.9 billion industry? I know, it’s amazing. Well, by 2015 that is expected to double, and we will be a major part of that. I am so excited to share this.
Read

31. (If yes) So tell me what you know about the company.
Did you know that the anti age skin care market in the US alone is a 2.9 billion industry? I know, it’s amazing. Well, by 2015 that is expected to double to 5 billion and we will be a major part of that. I am so excited to share this. Have you been thinking lately that there was something you wish you could change about your life, your circumstances?
This may be a way to help you. What I want to do is send you a link to the Dr’s video. They share their vision of why they are building this new company and where we are going, it will take you about 5 minutes. So, when can you do that? OK, great, the next step is for us to get on the phone with one of my business partners who can share our company better than I can since I am still learning.
Does either X or X work for you? OK great, this next call will be about 15 minutes, unless you have some questions you want to ask. I can’t wait to get your feedback. .
Read this slide..

32. Review these steps.

33. Email the following documents not found in PULSE to your New Consultant:
Critical Activities #1
Critical Activities #2
These documents are also available in Superstar Coaching at Log In Instructions in the
New Consultant Corner of the Welcome Newsletter from The Sisters and all Bi-Monthly Superstar Sisters Newsletters.
Critical Activity #1 gives you inviting language
Critical Activity #2 gives you the Presenting language. (4 P’s)

34. Rubber Meets the road Your Why Your Story Goal Setting Three-Way Calls
BBLs/Events
Master Inviting Language
Your Why
Learn how to share your personal 90 second story ( your story is WHO you are, How you learned about RF, and what you are most excited about NOW!)
Set Goals
Prospect – Learn Inviting Language
Invite
3 Way Calls (Shared Conference Calls with your sponsor)
Enroll effectively
Schedule the Launch of their business: BBL, Grand Opening, Business Launch

35. Read this slide
You as the sponsor share YOUR WHY

36. Commit to R+F Work Week
Calendar the weekly hours you plan to work your Rodan + Fields business:
1. Phone Call blocking
2. Prospecting
3. Local trainings and trainings with sponsor and the Sisters trainings posted in their newsletters
4. Presentations, BBL’s and local Meetings
5. Shared Conference Calls with sponsor
6. OPEN your newsletters & READ!
7. Dress for success as you prospect & attend mtgs.
Stress importance of setting hours. Read this slide. Ask them to share when and how they expect to work their business. Ask them to commit to spending time reading scripts and memorizing prospecting and inviting language. Make “cheat sheets” of prospecting and inviting language that resonates with them. Stress how important it is for them to stay plugged in to local events and ALWAYS OPEN our team NEWSLETTERS to know what’s the latest NEWS!!

37. HOW TO FOCUS YOUR TIME:
Read this slide. Explain the importance of spending most of their time as a new consultant prospecting and inviting.

38. Create personal Facebook page and announce your NEW business!
Social Media
Create personal Facebook page and announce your NEW business!
Search for Superstar Sisters Networking Team Facebook page. Ask to be added.
Enroll at
Familiarize yourself with:
1. Superstarsisters.com
2. Join.me presentations
3. YouTube Rodan + Fields videos
4. rfsuperstarsisters You Tube channel
Read this slide – show them these sites online:
website and Superstar Sisters networking Group Page on Facebook

39. R+F Support Resources
Superstar Sisters: Read your Team newsletter and Register for our Superstar Coaching site at Read your Superstar Sisters Newsletter. Watch for information for important Training Calls and Webinars. 15 min. Opportunity Call #1 R+F Millionaire, Sarah Robbins & Gabe Sedlak. Playback Call: Code # 35 min. CLOSING Playback Call by Top R+F Income Earner, Romi Neustadt Code:
Make sure these are in their weekly calendar. Show the Superstar Sisters Coaching Section and the New Consultant Corner in the welcome newsletter.

40. Set Your Goal for 2x2! EC in your 1st Month..
Level II in your first FULL MONTH
Work with the team to help your new consultants promote to EC and Level II!
Teach your New Consultant the Power of Pace
Using Rodan + Fields Bonus Programs!
Set Goals! Read this slide. Sponsor 2 New Consultants in your first month and help your new consultant do the same. Repeat every month and you are on your way to wealth!

41. TRAINING 3
Schedule a time for this next training. Try to get a time commitment to train online in the next 72 hours. Make sure that they have been to the New Consultant Corner prior to this training and printed all the documents. Save these documents on their computer in a file.

42. Schedule & Plan the Launch of their R+F Business
Plan their Grand Opening. Show the BBL Agenda and support documents in PULSE. (Talk a little bit about setting up their BBL… keep it simple. Put the food in and around the products. Keep the presentation simple and tell your QUICK 60 second story; show the Doctors’ video and the MACRO E/ REDEFINE DVD videos. Encourage them to read the BBL Agenda in Pulse for a step by step “HOW TO” conduct their Grand Opening or R+F Business Launch! Use the new 15 minute Powerpoint with Talking Point and DVD Videos to complete an interactive presentation in 15 minutes. If you demonstrate the MACRO E, it will be about 20 minutes.

43. Print, cut and put in your Prospecting “On the Go” bag filled with Serum, Microderm Paste and Hand Treatment. After you share products, have prospect fill this out. When you get home log in this information on your .com website. When Solutions Tool is completed, put prospect Name AND phone number on Name section and .
This Prize Entry Form is great to use at the BBL. People who are hesitant about giving their info, will want to enter the prize drawing. Then later, you can fill out the solution tool using this information.
This Prize Entry Form is also a great prospecting tool to use with your samples. If you do not have a silver Prospecting On the Go kit, Create your own!
Print, cut and put in your Prospecting “On the Go” bag filled with Serum, Microderm Paste and Hand Treatment. After you share products, have prospect fill this out. When you get home log in this information on your .com website. When Solutions Tool is completed, put prospect Name AND phone number on Name section and .

44. Critical activity #1 Continues:
Package Your Story
In 30 seconds your story should tell prospects who you are and what you do. Work with your sponsor to develop a clear and concise story that creates curiosity for people to want to learn more.
Prospecting Language
Develop your own 2-3 minute script using The Art of Inviting document found in PULSE.
Practice the script with your sponsor until you have memorized it, and are totally comfortable in any situation using this language.
Give them an Action step to Write out their story using the form outline previously given. Stress with them that facts tell, but STORIES SELL! Challenge them to read Success Stories at Click on Business System and Success Stories. Memorize a few of their favorite stories and resonate with their current situation.

45. Show them the Three Way Call Script in the New Consultant Corner of the Superstar Sister Newsletter. Schedule FIVE Training Calls in their first 30 days. Do a Practice call with their friend or family member in the next 48 hours.

46. Here is a proven formula!
Talk to 5 people a day
Schedule 3 appointment
Enroll 2 - 4

47. If consultant has an iPhone. Download the PEI and show how to use
If consultant has an iPhone. Download the PEI and show how to use. We have a Great NEW way to Build your List, Connect with your prospects, Plan your RF Work week and Train by learning call scripts and creating your RF Story. We will train on this at a later date.

48. Monthly Minimum to be Commissionable ~ Must be Maintained every month!
MONTHLY QUALIFYING
Monthly Minimum to be Commissionable ~ Must be
Maintained every month!
$100 Sales Volume (SV) – Commissionable:
CRP – Personal Product + Pulse
$600 PSL1V to be an Executive Consultant
SV on kits of those you recruit
Preferred Customers (Retail doesn’t count)
Your personal team Sales Volume (their CRP and retail customers)
Take action! PSL1V is the Team Standard of Excellence!!
Read this slide

49. Read and answer their questions

50. Read this slide

51. Support Resources Available to You!
Sarah Robbins Founding Consultant provides
Consultant Training New Consultant Training Webinars & Recorded Training Calls
(Username: team Password: team).
#1 ACTION STEP is to Watch Sarah’s New Consultant Training webinar, complete the 3 Action items in Webinar #1 & then watch the additional 13 Webinars that are available throughout your first month!
2. Sunday Team Training Call with Sarah Robbins and RFx Leaders
code # Playback same code.
5:30 pm PST, 6:30 pm MT, 7:30 pm CST, 8:30 pm EST.
RIGHT after, tune into our RFx Mentor Training Call at 8am Central:
Access Code: # Playback (same code)
3. LIVE Business Opportunity Presentations in your area – posted at and Corporate events in Insider Scoop and Pulse Biz Dev Library.
4. Rodan + Fields Consultant Support: (open 9am PST)
Or for Nurse Mary Radford
5. Product Training Webinars in the Biz Dev Library in Pulse
Take them to – log in with username team and password team. Show them webinars and give them the action steps in her webinar #1.

52. Big Picture: 3-5 year business plan
“I’m not saying it will be easy… I’m saying it will be worth it!”
Read

53. Congratulations!

54. WELCOME TO OUR SUPERSTAR SISTER TEAM!
Donna Tisdale –
Melinda Hickey –
Elizabeth Haynes –
Never hesitate to The Sisters!