1. Laptop Maintenance Presentation 1.Plug your laptop into the nearest power source. 2.Please keep your laptop turned off until the technology session at 10am.

2. Goals of this Session Understand where/how to get help Connect to the Babson Network Connect to Babson printer Configure email Understand Babson software resources Technology Test

3. The IT Service Center Location: Horn Computer Center (Second Floor) Contact Information Email: support@babson.edu Phone: 781.239.4357 (Help) Babson Portal Get Tech Help Hours of operation Monday – Thursday: 7:30am - 9:30pm Friday: 7:30am - 6pm Saturday: Noon - 4pm Sunday: Noon - 8pm Basic Support 781-239-4357 (HELP) Available 24/7

4. Babson Websites it.babson.edu - Landing site for everything IT related @ Babson Email setup Printing Wireless instructions Purchasing software and hardware Right Answers (answers.babson.edu) Portal (the one stop shop) Tech Help link Personal network space Quick links to Blackboard, Library, Registrar Update your profile information Babson Resources

5. Babson Websites (cont.) eLearning.babson.edu Online tutorials/videos for learning Microsoft products Answers.babson.edu Online technical knowledgebase Available 24/7 Babson Resources

6. Software (PC/Bootcamp/Parallels/VMFusion) Note: Babson does not provide VM software or operating systems. Office 2008 for Mac can be purchased from: http://babson.e-academy.com If you are running VMWare Fusion, Parallels or Bootcamp with Windows… Portal – My Downloads (portal.babson.edu) Common Classroom applications Microsoft Office Suite Eset Nod32 Antivirus K:\Apps Specific classroom applications that Faculty may ask you to install for use in class Virtual Lab o http://virtuallab.babson.edu o Adobe CS Suite, Macromedia Dreamweaver, etc.

7. Connecting to OpenWireless - Mac 1.Click the Airport icon and select OpenWireless.

8. Printing Configuring Network Printers o To connect to a public network printer, simply point Safari (or whichever browser you use) to www.babson.edu/it/printers, and select Configure Public Printers, then click on Graduate Students – Non Domain. Select the printers you want and they will be installed automatically (make sure to select the Mac option and follow the directions). Pharos Printing System (install from link above) o Monitors Usage o Reduces waste o 12 hour retention

9. Email Options/Configuration Webmail – mail.babson.edu (no config. needed) Portal – portal.babson.edu (no config. needed) Microsoft Entourage 2008 – http://www3.babson.edu/Offices/ITSD/configure/Accessing- Your-E-Mail.cfm Email Forwarding – Use link above

10. Software FastTrack Link Testing – www.babson.edu/fasttracklinktesting Elluminate Test - Click on Babson Elluminate Sessions

11. Optional Hands-On Configuration Session Wednesday and Thursday: Noon to 1pm - Lunch Help Desk in Knight Wednesday Night 5:45 to 6:45pm in Olin 120 ITSC staff will be available to help with: Configuring Outlook Installing Microsoft Office 2008 for Mac Configuring Postini (spam filtering) Connecting to printers Configuring mobile devices to receive Babson email Thanks for Attending!