2 Topics of discussion About IT Service Center (ITSC) Laptop hardware Backing up your dataBabson resources
3 About ITSCContact InformationPhone: (HELP)Location: Horn Computer Center Room 220Telephone/ /Walk-In SupportBasic Technical Support: Days a Week Hours a DayAdvanced Technical Support: Monday-Thursday :30 AM - 7:00 PMFriday :30 AM - 5:00 PMSaturday :30 AM - 4:00 PMWalk-In Support Monday-Thursday :30 AM - 9:30 PMFriday :30 AM - 6:00 PMSunday Noon - 8:00 PM
4 The Babson Laptop Program Lenovo ThinkPad T410s WidescreenIntel i5-520M(2.4GHz)x900 LCDIntel 5700MHD graphics card3 GB RAMUltraNav (TrackPoint and TouchPad) with Fingerprint Reader250 GB Hard Disk Drive, 5400rpmDVD Recordable 8x Max Dual Layer6 cell Li-Ion BatteryIntel agnWindows XP
5 Lenovo T410sHere is the laptop you received….if you are curious about the specs, please visit babson.edu/itsc
6 Why Lenovo? Durability of the ThinkPad brand Meets or exceeds the following MIL810F specifications:Physical ShockHumidityVibrationDustHigh TemperatureLow TemperatureThermal ShockAltitudeStrength and performance through designBusiness notebook for a business college
7 Warranties and Repairs Laptop Warranty – 3 year coverageWhat it coversNormal wear and tearCharges$100 for physical damage$500 deductible for theftRepairsOn-site repair24 hour turnaround
8 Getting to Know your ThinkPad Included SoftwareMicrosoft Windows XP SP3 (Windows 7 Available Upon Request)Microsoft Office 2007Eset Nod32 Antivirus & AntispywareSoftricityThinkVantage TechnologiesAdobe Acrobat ReaderMinitab
9 Getting the most out of your batteries Tips to extend battery charge:Reduce display brightnessDisable wireless when not in useClose any applications that are not being usedDisconnect any USB devices
10 ThinkPad Fingerprint Reader Allows you to log in to your computer with a swipe of the fingerTo Setup:Swipe finger or click on icon in system trayNextSetup or PracticeEnter Network PasswordEnroll fingerprint, Save and Finish!
11 Laptop Responsibilities Never leave your laptop unattendedUse a security lockSecure your dorm roomLock your doorTake your laptop with you during vacations and long weekends
12 Laptop Responsibilities No permanent markings or stickersAvoid eating or drinking near your laptopAvoid leaving your laptop in any extreme environment (hot/cold/damp)When transporting your laptop, always place the laptop in suspend mode (Fn+F4) or turn the machine off to help prevent hard drive failure and possible data loss
13 Policies Governing Technology Resources at Babson Computer use must comply with state and federal law, for academic purposes onlyNo hacking, abuse of network resources, violation of copyright laws, harassmentIt is NOT OK to share passwordsDon’t download movies, music, etc. illegally
14 Babson Account Password Security Forgot Password? Passwords are case sensitive, 8 character minimum (letters, numbers, symbols)Students will be required to change their passwords once every semesterForgot Password?Provide secondary address (required)Visit portal.babson.edu to reset
15 Backing up your data What to back up? Babson provided methods My Documents, Favorites, DesktopApplications cannot be backed upBabson provided methodsU: drive (250 MB Space)CDRW/DVD 680MB - 4.7GBPersonal OptionsThumb drive (USB key) 4GB-32GBMozy – Free Online Backup – 2GBExternal USB hard drive – 100GB +
16 Viruses and Malware How does your system become infected? WebsitesP2P softwareUnknown s and file attachmentsChat toolsSocial Networking SitesHow we help protect your systemESET Anti-virusPostini.babson.eduWindows updatesBrowse Safely!
18 Babson Email Portal Exchange/Outlook Outlook Web Access (OWA) Automatic setupExchange/OutlookInstructions for setting up Outlook -250MB quotaOutlook Web Access (OWA)Mobile DevicesInstructions for setting up on your iPhone, Blackberry, Android, Windows Mobile Device -
19 Babson Websites ITSC webpage (Landing site for IT) configurationPrinting configurationTroubleshooting / Tips & TricksAnnouncementsPortal (‘one-stop-shop’)My DrivesQuick links to Babson websites (Blackboard, Library, Registrar)and Calendar PortalRSS Feeds (CNN, U.S. News, ESPN)Software Downloads
20 Babson Websites (continued) SharePointDocument managementTeam sitesCollaborationE-learningFree online training/video tutorials of Microsoft Products
21 Babson Websites (continued) RightAnswersLogin with your Babson username and passwordAvailable from on and off campusComputer support 24 x 7Answers to your IT questionsHelp with common applications Microsoft Office, Blackboard, , etc.Tips on using softwareConfiguring HandheldsBabson specific solutions
22 Babson Network Wired Connections Wireless (SSID’s) Dedicated resource Fastest connectionWireless (SSID’s)Babson (preferred)OpenWirelessShared resource All laptops are preconfigured for Babson
23 Software Classroom Applications Microsoft Office Suite Virtual Lab Portal – My DownloadsEndNoteMinitabAdobe PresenterFrontPage 2003SPSS StatisticsK:\Apps\Adobe AcrobatClementineGLEIMMatLabPalisadesSASMicrosoft Office SuiteWordOutlookExcelPowerPointAccessOneNote (Demo: HERE)Virtual LabAdobe CS Suite, Macromedia Dreamweaver, etc.
25 Printing Printing can be confusing…and frustrating!
26 Printing Configuring Network Printers Pharos Printing System To connect to a public network printer, simply point Internet Explorer to and follow the steps below:Select ‘Configure Public Printers’Select ‘Undergraduate Students, Employees (Domain)’Select the printers you want and they will be installed automatically.Pharos Printing System12 hour retentionMonitors UsageReduces waste
27 Learning Tools: Blackboard blackboard.babson.eduLearning Management SystemSingle on-line location for your course materials (homework assignments, syllabus, collaboration, etc.)When you enroll in a class it will automatically enroll you in BlackboardApproximately 98% of faculty use Blackboard. If you do not see a course, check with your professorNOTE: Internet Explorer is recommended over Firefox for Blackboard access
28 Other Learning Tools Tool Main Purpose Faculty Uses Student Uses Adobe PresenterAllows you to add audioand animation to aPowerPoint file and loadthat file into an interactivepresentationTeach from anywhere• Evaluate students'presentation skills• Enhance facultypresentations• Provide assignment wrap-upsusing voice and accompanying graphics• Provide topic overviewsusing audio and othergraphical elementsPresent a topic or completea final project using audioand graphicsEDUOnline assignment, quiz,test and assessment toolthat allows student todisplay knowledge of atopic or conceptOnline assignment, quiz, test andassessment tool that allowsstudent to display knowledge ofa topic or conceptTake assigned individualassessment anddemonstrate knowledgeSafeAssignOnline plagiarism checkingtool that provides anoriginality report for eachwork submittedRequire students to submitassigned work for plagiarismchecking• Check student work fororiginalitySubmit work forassignment and receiveoriginality report
29 How NOT to handle your laptop * No laptops were harmed during the making of this film. Use only as directed.