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WELCOME MBA Class of 2015. Johnson Technology Services 203 Sage Hall (607) 255-6300 or Ext. 5-6353 Todd Kreuger, IT Director.

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Presentation on theme: "WELCOME MBA Class of 2015. Johnson Technology Services 203 Sage Hall (607) 255-6300 or Ext. 5-6353 Todd Kreuger, IT Director."— Presentation transcript:

1 WELCOME MBA Class of 2015

2 Johnson Technology Services 203 Sage Hall (607) 255-6300 or Ext. 5-6353 johnsonhelpdesk@cornell.edu Todd Kreuger, IT Director tmk88@cornell.edu (607) 254-8657 or Ext. 4-8657 office (607) 229-2982 cell Mike Leiter, Associate Director of Client Services mjl338@cornell.edu (607) 255-6558 or Ext. 5-6558 office (570) 786-7232 cell

3 Overview Johnson Technology Services and CIT Overview Your NetID Email Laptop Requirements RedRover Wireless Technology Services Portal

4 Johnson Technology Services Objective: Our goal is to achieve excellence by partnering with customers to exceed expectations.

5 Getting Assistance Contact the Johnson Technology Services Help Desk if you are unable to address your issue with CIT or Johnson AV. CIT Helpdesk NetPrint Email Services Blackboard RedRover Johnson Helpdesk Laptop Issues Sage Hall Printing Johnson Websites Johnson AV Classroom issues Breakout Room Monitors Video Conferencing Borrowing Equipment

6 Johnson Technology Services Johnson AVJohnson Help DeskCIT Help Desk (607) 255-6353 – Ext. 5-6353(607) 255-6300 – Ext. 5-6300(607) 255-5500 – Ext. 5-5500 AV@johnson.cornell.edu B 34 Sage Hall JohnsonHelpdesk@cornell.edu 203 Sage Hall helpdesk@cornell.edu 8:00 – 4:30 M – F Extended hours TBD 8:00 – 4:30 M – F8 am – 6 pm by phone Press 0 after hours if critical Classroom issuesOutlook ConfigurationRedRover Wireless Breakout room monitor issuesSage Hall PrintingNetPrint Software Video Conferencing*Laptop issues Borrowing equipment** -Video cameras -Sound system for event Johnson in the URL – e.g., - johnson.cornell.edu - Jconnect.johnson…. - Johnson.qualtrics.com - Johnson.campusgroups.com Cornell in the URL – e.g., -Exchange.cornell.edu -Blackboard.cornell.edu -It.cornell.edu/netprint *Minimum 5 business days notice **Minimum 1 business day notice -Dont know where to go

7 Whats New? WebEx –Full-featured web meeting platform, including voice, video, and screen sharing –https://custudent.webex.com/https://custudent.webex.com/ Classroom Upgrades – B8, B9, B5, 141 –HD Compliant –Blu-Ray –HD Video Conferencing in B8 & B9 –Lecture Capture in B8 & B9 Office 365

8 Johnson Helpdesk Support Services Expert diagnostics Recommendations Non-warranty-voiding troubleshooting and repairs

9 What is a NetID? Its a username Identifies you at Cornell Unique and only assigned to you What is it used for? Email Address netid@cornell.edu (e.g.mjl338@cornell.edu)netid@cornell.edu Online Resources e.g. (Student Center, Blackboard, Library Services etc) Allows Secure access to your confidential Cornell information (Grades, Bursar Account, etc) Logging into Johnsons public computers Your Cornell NetID

10 Set Your Security Questions Go to http://netid.cornell.eduhttp://netid.cornell.edu

11 Using Email at Johnson Johnson currently uses Microsoft Office 365 –Provides calendar sharing for collaboration –Allows booking of Breakout Rooms –Provides campus Address Book Using Cornell Cmail is not recommended

12 Laptop Requirements - Antivirus Antivirus is required. If you already have antivirus installed on your computer, you do not need to make any changes.

13 Laptop Requirements Macs are supported; however, restrictions include: –Excel for Mac does not have some features required for Spreadsheet Modeling classes. –@Risk software is only compatible with Windows. Microsoft Office 2010/2013 or 2011 with Outlook is recommended. Any other software used for email may have limited support and functionality. Smart Phones are not required for the program.

14 Laptop Requirements - NetPrint NetPrint software is required to print from your Laptop to a Cornell printer. A NetPrint account has been created for use of this service http://it.cornell.edu/services/netprint/

15 The NetPrint website List of printers Add money Sage Hall Printers: Quickstations (Classroom Level) Student Business Center (Rm. 239) Library (1 st floor) http://it.cornell.edu/services/netprint/

16 Public Computers at Johnson Quickstations –Classroom Level, near mailroom –For quick prints, email, editing documents Student Business Center –Room 239, next to student lounge –Quiet space for extended stay –Includes document scanner, color printer, fax

17 Student Lounge Big screen TV, DVD player Cell phone chargers Laptop chargers –Apple –Dell Please read and understand the posted usage disclaimer before using chargers.

18 Connect to RedRover wireless and register

19 Portal For Technology Services http://jconnect.johnson.cornell.edu OfficesOffices > Technology Services > Student SupportTechnology ServicesStudent Support

20 Join us for training to learn about: Booking breakout rooms Using a Mac at Johnson Creating and sharing calendars Importing Campus Groups calendars WebEx Audio/Video Collaboration tool Other questions you may have Please configure your E-mail before attending to get the most out of the training.

21 Questions

22 Technology Services Helpdesk Located in Room 203 Were Available to Assist you Monday - Friday 8:00 AM - 4:30 PM 607-255-6300 JohnsonHelpdesk@cornell.edu


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