1. Energy Service Fossil Product Portfolio
Energy Service - Service Fossil
Executive Summery
Energy Service Fossil Product Portfolio
SIEMENS SSK Service Concepts
Standard Service Packages:
Spare Parts
Outages
Repairs
Customized Service Solutions:
Service Agreements
Mod’s & Up’s
Life Time Assessment
For internal use only / © Siemens AG All rights reserved.

2. Standard Service Packages – Spare Parts
Siemens Spare Parts Concepts:
Single order spare parts
Event related spare parts offering
Spare parts stocking philosophies:
Container Concept
Consignment Concept
Reservation Fee Concept

3. Standard Service Packages- Outages
Scope
Benefits
Turnkey Outage Services
Whole outage done by Siemens (turning gear on to turning gear off)
Shorter Outage Duration
Performance Guarantees
Liability for delay
Outage Supervisory Package
Siemens:
Engineering & Project Management
NDT- Experts
Special Tools
Consumables
Supervisory & key staff
Customer:
Local Personnel
Customer Special Tools
Standard Tools
Site Infrastructure
Local Subcontractors
Local Workshops
Scope of Work
Disassembling
Fact Finding
Reassembly
Commissioning
Work according Check-List
Material Tests (NDT)

4. Standard Service Packages- Outages
TMS (Total Maintenance Service)
Availability
Efficiency
Reliability
Power Output
Generation
Requirements
on Time Delivery
high Quality
reasonable Prices
Maintenance
Siemens
Approach
Provide
Right Products
in Right Quantities
at Right Time

5. Standard Service Packages- Repairs
Various Factory Repairs
Blades & Vanes Refurbishment
Coating/Material Development
On-Site Repair Services

6. Customized Service Solutions – Service Agreements
Mutual Benefit
Commitment
Program Business -
Service Agreements
Change Mode
Long Term Program
Operating Plant Service Agreement
Project Managed
Maintenance Contract
Technical Field Assistant
Total Maintenance Services
Performance
Driven
Expanded
Scope/Risk
Transactional
Operations & Maintenance

7. Customized Service Solutions Operating Plant Service Agreement (OPSA)
OPSAs are exclusive, price-list based long-term contracts. Out of the OPSA’s scope Customer
will buy under separate Purchase Contracts parts, repairs and service as per its requirements.
In return for its associated exclusivity obligations, Customers will receive discounts.
Price List
Price
Escalation
Scope
Definitions
Discounts
Terms & Conditions
Easy and comfortable access to Siemens services and parts

8. Customized Service Solutions Change Mode (CM)
Change Mode means the temporarily supply of new or refurbished major gas turbine parts for
a series of major maintenance intervals at a rental price. Siemens provides a warranty for their complete major maintenance interval. At the end of a major maintenance interval the parts are returned to Siemens and (unless at the end of the term) replaced by Siemens. Customer bears
no cost/risk with regard to scrap rates or repairs regarding the parts.
Reduced capital cost and reduced inventory
Refurbishment
Scheduled End
of GT Life
set
Change Mode B&V Pool GT
Operation
1 Cycle
Investment Value in %
Scrap Risk taken by customer

9. Customized Service Solutions Long Term Maintenance Program (LTPM)
Long-Term Maintenance Programs (LTMP) are managed programs for parts, parts repairs, program management and turnkey outage services for Siemens gas turbines, steam turbines, and generators.
Self - Maintenance
LTMP
Outage-
services
Repair
Extended
Warranty
Parts
Program
Mgmt.
Remote Diagnostic System
Outage
services
Repair
Parts

10. Customized Service Solutions Operation & Maintenance (O&M)
Operations & Maintenance (O&M) (content in addition to all LTP Features)
O&M contracts cover all aspects of plant operation and maintenance, such as plant operation
itself, routine and planned maintenance of the power plant, long term maintenance programs
for OEM equipment including remote monitoring and do offer the most extensive warranties.

11. Customized Service Solutions Service Agreements
Value
O&M
Plant
Performance Warranties
Full Access to OEM know-how
Unscheduled
Outages
Plant Availability
LTP
Routine Maintenance
Training
Plant Operation
Plant Management
Program Manage-
ment
Covered Equipment Availability
Power Diagnos-tics
Term Warranty
GT,ST,Geno
Performance
Warranty
Scope
OPSA
Expanded Scope (ST, Geno)
Turnkey Outages
Unscheduled
Outages
Discount
Standard Warranty
Parts
Labour
Repair