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© ABB Oy 1 DOCPLCMODEL01 ABB Drives product lifecycle management model (PLM) June 2004
© ABB Oy 2 ABBDrivesLCMDrivesPLM Complete product lifecycle management Active sales and manufacturing phase Classic guaranteed product support phase Limited limited product support phase Obsolete no viable service market or technology remains Management of various drive generations Management of plants installed base of drives Performance Optimum performance curve ActiveClassicLimited Obsolet e Approx yearsApprox yearsMin. 3 years
© ABB Oy 3 ABBDrivesLCMDrivesPLM Product lifecycle phases Active (sales and manufacturing phase) Classic (guaranteed product support phase) Limited (limited product support phase) Obsolete (no viable service market or technology remains) Product is released for sale Product manufacturing ceases Guaranteed product support ceases Limited product support ceases Lifecycle announcement ClassicLimitedObsoleteActive Lifecycle announcement Annual lifecycle status review Guaranteed product supportLimited product support
© ABB Oy 4 ABBDrivesLCMDrivesPLM Active phase of product lifecycle Product has been released for sale Continuing search for functional enhancements Support upgrade from older products (limited & obsolete) to active version Guaranteed product support and lifecycle services available: Released for sale Active Lifecycle announcement Volume production ends Selection & Dimensioning Training & Learning Services Spare Parts & Repair Services Optimization Installation & Commissioning Support & Remote Services Maintenance & Field Services Availability of service offerings is subject to local market conditions.
© ABB Oy 5 ABBDrivesLCMDrivesPLM Classic phase of product lifecycle Product is no longer manufactured, but complete drive modules still available for most products for spare and extension purposes Enhancements available as far as technology permits Price may increase due to lower volume, increased vendor component costs, etc. Guaranteed product support and lifecycle services available: Lifecycle announcement Classic Yearly lifecycle status review Full product support ends Training & Learning Services Spare Parts & Repair Services Optimization Support & Remote Services Maintenance & Field Services Migration & Retrofits Availability of service offerings is subject to local market conditions.
© ABB Oy 6 ABBDrivesLCMDrivesPLM Yearly lifecycle status review Limited phase of product lifecycle Increased use of refurbished material and repair services Recommended replacement with active product (recycling available where permitted) Limited product support and lifecycle services available: Limited product support ends Lifecycle announcement Limited Spare Parts & Repair Services Replacement & Recycling Support & Remote Services Maintenance & Field Services Availability of service offerings is subject to local market conditions.
© ABB Oy 7 ABBDrivesLCMDrivesPLM Obsolete phase of product lifecycle Obsolete phase occurs when: Product support is no longer possible within reasonable cost ABB can no more support the product technically Old technology is no more available Many ABB drives have been and will be supported for over 20 years Availability of support, spare parts, repair & field services can not be guaranteed: Obsolete Sale of spare parts is limited to available inventory, availability of repair services are contingent on components Replacement & recycling services are available
© ABB Oy 8 ABBDrivesLCMDrivesPLM Summary of product lifecycle phases Product, parts and related lifecycle services have been released for sale. Service products provide fast drive start-up and ease- of-use from day one. Migration from limited and obsolete products is supported. Product is no longer manufactured, but drive modules are available for spare and extension purposes. Full range of lifecycle services focused on drive reliability and performance is provided. Enhancements are available as far as technology permits. Repair services and parts are available as long as materials exist. ABB recommends migration to active products. Recycling services are available (contingent on the market). ABB cannot guarantee availability of product support for technical reasons or within reasonable costs. Many ABB products have been and will be supported for over 20 years. ActiveClassicLimitedObsolete
© ABB Oy 9 ABBDrivesLCMDrivesPLM Benefits Drives product lifecycle management Ensures spare part and competence availability throughout the product lifecycle Enables efficient product support & maintenance for improved reliability Adds functionality to the initial product by following the upgrade path Provides smooth transition to new technology in the end of the product lifecycle Maximizes value of equipment and maintenance investments Maximizes value of equipment and maintenance investments
© ABB Oy 1 DOCPLCMODEL03 ABB ULMA / Web Imaging Systems lifecycle management model (LCM) March 2004.
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