1. GNTP Business Forum – The Big Idea – Gary Smerdon-White 18 th September 2012

2. Contents Background Local economic context Local transport context Objectives Public and Business Public Business Future Direction

3. Survey Objectives Overview of public and business use of transport – 2000 travellers and 200 businesses Find out the likes and dislikes of public and business Explore perceived barriers to more sustainable, healthy behaviours and how these can be overcome. Explore general attitudes towards sustainability Identify opportunities for improving planning, delivery and promotion of sustainable travel

4. Business and Public Common objective: reduction of traffic congestion on roads also: – Making it easy for people to get around using a range of transport – A single (integrated) ticket for all local buses and trams. – Making journey times more reliable (by all means of transport). – Improving the safety of our roads. Few ranked ‘improving information’ most important but Kangaroo? Public (72%) and business (70%): good transport links. Want a high quality bus service and good walking and cycling routes. 49% of businesses and 37% of public: views on local transport listened to - positive increase from 2008.

5. Public Travel Statistics Over a quarter - no access to a private vehicle, Majority used public transport - mostly bus. 2008 to 2012 Walking trips (+8%) – recession? Cycle trips rose to 2% from 1% of all journeys Minor reductions in bus travel and private car use, tram trips remained steady Overall reduction by train, from 2% to 1%.

6. Public Influence Convenience now more important than cost, Most people give little thought to their choice – particularly car Almost a fifth of the cyclists cited cost and health 53% of those who chose based on cost used bus People generally perceive bus to be cheaper than car. Preference of bus passengers is car Preference of significant proportions of car drivers, car passengers, tram users and taxi passengers is bus

7. Public Satisfaction and Barriers 86% of respondents rated their journey as good or very good - highest for tram (91%) and lowest for taxi passengers (78%). Improvement in local train services in last 4 years. Improvement in cycle infrastructure/ services since 2008 – safety issues The majority – no significant barriers to using their ‘ideal’. Those who aspire to drive increased slightly – young people More and/or cheaper parking likely to result in more car use 21% considering changing (from 12% in 2008) – 75% to more sustainable modes of travel – most to walking

8. Business View 72% perceived good public transport important 86% ease of access for customers and visitors most important 83% adequate transport facilities to receive deliveries important 79% reliability of journey times (across all modes) important Large businesses prioritising sustainable and active travel Easy access for customers and visitors most important concern for SMEs.

9. Business Attitudes Since 2008 large businesses delivered - management role SMEs - growing awareness of benefits of sustainable travel and more now following the example of larger employers 71% encourage more sustainable travel to the workplace. Main motivations – Environment, healthy lifestyles, car parking 33% - nothing the local authority could do to assist Need - Extending and enhancing the local public transport network (30%), providing cheaper public transport (14%) and enhancing cycle routes (6%) Rising fuel costs, 35% changed their travel behaviour

10. Business Fuel Price and Climate Change Threat of climate change (83%) greater than the rising cost of fuel (62%). 2008/2012 reverse Environmental factors increasing for large business operators. SMEs pro-active in promoting a change in business travel behaviours as a response to rising fuel prices. –21% are making fewer journeys and deliveries –16% are encouraging car sharing –14% are encouraging employees to use public transport more often. Significant number encouraging staff to travel more sustainably by offering incentives to use smarter travel choices.

11. Conclusions Key priorities for future investment in infrastructure and services: Reducing traffic congestion on Nottingham’s roads; Making it easy to get around on a whole range of transport Making journey times more reliable (by all means of transport) Improving the safety of our roads. Some potential improvements and incentives PT: Cheaper (27% of respondents), Higher frequency (10% ) Introducing a single (integrated) ticket Increase public awareness of the Kangaroo ticket, Cycling safely - targeted adult cycle training, safer routes for cyclists Further support for businesses on walking and cycling

12. Marketing Considerations Cost and convenience - key levers for influencing behaviour 77% to make more sustainable journeys, targeted incentives Walking currently a very popular – a key intervention Latent demand for car travel among public transport users – especially the young. Overtly compare the true cost car travel with public transport in marketing materials Retaining existing public transport users when the economic climate improves. Threat of climate change and concern for the environment are key messages for Big Wheel Business Club

13. Helen Hemstock Greater Nottingham Transport Partnership The Big Wheel

14. Big Wheel Business Club

15. What is the Big Wheel Business Club? It’s a package of online and face to face services, provided to businesses free of charge to encourage sustainable transport. It can help with your business travel, freight, customer and employee transport too. It includes…

16. Starting from the beginning… Travel Survey for businesses Support is free of charge Online survey tool available with support in analysis and interpretation Tailored to your needs Data stored in accordance with Data Protection Act and is not shared or used for any other purpose

17. Business Travel Survey You will receive a personalised URL and password for staff Helps to identify how people are travelling and their barriers to sustainable travel The first building block in your travel planning

18. Business Travel Survey Commercially would cost up to several £1000s for licenses and support Email me – helenhemstock@thebigwheel.org.uk for info helenhemstock@thebigwheel.org.uk

19. Other services include One to one support from our Business Liaison Manager, Helen McCullen and…

20. For you and your employees/customers Regular newslettersSecure online travel surveys Access to a range of supporting materials Walking, cycling and public transport maps and information Green travel roadshowsRange of low cost and free cycle training services Advice and information about sustainable transport Access to savings through the Cycle to Work Scheme A range of walks near your workplace to encourage active travel Advice and support on a range of topics such as car park management, electric vehicles and travel planning Workshops, forums and masterclassesAccess to free car sharing scheme …and more!

21. It’s about sharing best practices and advice Case studies Links with other businesses Industry news Lobbying activity

22. It’s about getting from A to B effectively

23. It’s about making the most of your travel plans to save your business time and money Visit us at www.thebigwheelbusinessclub.org.uk www.thebigwheelbusinessclub.org.uk or email helenhemstock@thebigwheel.org.uk helenhemstock@thebigwheel.org.uk or email helenmccullen@thebigwheel.org.uk