1. Presented to: BUSINESS NAME December 1,2006

2. A New Way to Manage Your Business Communications

3. Today’s Successful Small and Medium Size Businesses Focus on Two Things –Developing and Maintaining Strong Customer Relationships Voice Communications – When They Call You Must Respond Internet Capabilities – Customers Want Information about you; They want to Interact Via Website Functions –Making Every Dollar Work Hard for the Business Limited Capital Focused on quick ROI OPEX (Operating Expenses) focused on satisfying Customer needs

4. Traditional Telecom Solutions for Small and Medium Size Businesses Have not Kept Up with the Demands of Your Customers –Managing Voice Communications requires: Expensive Equipment to manage call routing, call volumes, direct “DID” numbers to specific people or departments, etc. Impossible to Know if your Customers are hearing “Busy Signals” Expensive “specialized” personnel to handle Equipment and Service Issues –Internet Communications Requires more Bandwidth every year.

5. A Better Way – Knology’s Matrix Service –For the First time Knology’s Matrix Service gives you the ability to manage your voice and Internet communications the way your business demands Sophisticated Features for Voice –Local and long distance; caller ID; call forwarding; 6 way conferencing; auto attendants; voice mail; unified messaging; station intercom; last call return; selective call block; ACD call routing; much more Web portal interface that allows personal control of communication Voice Assistance to manage your calls with the click of a mouse Business Continuity High-Speed Internet Access – over Knology’s fully owned and managed network.

6. A Better Way – Knology’s Matrix Service –No business is too small or too large. Our fully owned and managed network is specially designed to provide connectivity whether your business is a one person operation or 5,000. Matrix over Cable Modem for the small, fast paced entrepreneur Matrix over PON for businesses with High Capacity Data and Internet Needs

7. A Better Way – Knology’s Matrix Service –Little Capital Investment required. (see slide #17 for comparison estimate) –No specialized personnel are required to manage and maintain your communication system. With the staff you have, your office can install, move, change, and expand with ease.

8. How Matrix Works MATRIX phone calls are sent over a broadband connection via our managed private data network and then connected to the PSTN ( Public Switched Telephone Network). MATRIX integrates your phone service with a managed broadband connection that is optimized for voice, enabling control of the Quality of Service.

11. Knology Matrix Service Includes: Local dial tone Unlimited incoming calls Long distance Toll Free Internet Access PBX Telephony Features

12. MATRIX FEATURES: Automated Attendants Voicemail Voicemail Notification Four-digit Extension Dialing Call Forwarding Conference Calling Guaranteed Call Delivery Toll Restriction SmartMove Follow-me Roaming Web-Portal Console Assistant Softphone

13. Next Steps How to Get Started

14. Knology’s Responsibilities to BUSINESS NAME: Assign an Installation and Implementation Team: –Document customer call flows as provisioned. –Network and telephone engineering. –Single point of contact. –Configure and install all stations and data switches. –Install analog lines for faxes, modems, credit card machines and security systems. –Complete system testing to validate services and equipment are properly working. Provide sufficient broadband access to carry voice and data services.

15. Training and Support All Knology Matrix products are designed for easy and efficient use, and include on-site training and documentation. -Knology provides user training immediately following installation. Your account service representative will provide on-site training of the system equipment and features. We also provide documentation to assist your employees with various telephone set and software features. -Product user manuals cover topics such as function keys, programming speed dial and handling internal and external calls. They also include demonstrations of features like station paging and announced transfers. Response times for support are as follows: Service changes or inquiries-Next business day Non-critical outage-Within 4 hours Critical service interruption-Within 30 Minutes

16. Pre-install requirements met by BUSINESS NAME: The following premises requirements must be met before installation of the Knology Matrix system can proceed: - Certified cabling installation meeting Category Five specifications or higher for digital phones. -Certified cabling for analog phones and devices equivalent to Category 3 or higher. - Certified Cat 5 or higher wiring for separate data network (Matrix Cable Modem) - Data Router of choice installed and Network Vendor available for static IP configuration into the router. -Network and telephone closets co-located or connected by Cat-5 cabling. -Adequate power access in close proximity to phone locations. -Safe work area in telephone/network closet. -Shelf or 19” rack with adequate space for equipment.

17. Equipment Comparisons.. (Equipment cost comparison only) Small Business Key System versus Matrix Over Cable Modem Example of typical business with 4 phone lines, 4 stations Toshiba Key System –Base station with 8 station circuits. Separate pricing below for voice mail with auto attendant with 4 ports, power supply for the voice mail system, and 4 desk sets. Base$699.95 Voice Mail$1399.97 Power Supply$149.97 4 stations @ $139.97$559.88 Total Price$2809.77 Price does not include taxes, labor for install, warranty, annual maintenance agreement or monthly local service pricing. Matrix over Modem –Dell Switch, 4 Cisco 7940 IP phones Dell SwitchComp 4 Cisco 7940 @ $219$876 Voice Mail included Price does not include one time set up fee or one time installation fee. No maintenance agreement is applicable. Price does not include monthly local service pricing.

18. ITEMDESCRIPTIONQTYUNIT COSTEXT COST 1 Matrix Service - Base Charge over Fiber 2 Matrix Service – Base Charge over Cable Modem 3 Digital Voice Port w/voicemail (LD*) 4 Digital Voice Port w/voicemail & unlimited LD 5 ACD Queue with Reports 6 ACD Agent 7 Softphone 8 Toll Free Number Service Fee** 9 Meet-me Conference Feature 10 Full Call Log Access via MyKnology 11 Console Assistant TOTAL MONTHLY CHARGES (less taxes) **Base Monthly Recurring Charges