1. Bibliotheca presentation
29th ADLUG ANNUAL MEETING
Advantages and Opportunities of a Library RFID System
Nazario Lapolla
General Manager
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

2. Company Overview Headquarters in Cham/Switzerland Founded in 2002
Bibliotheca RFID Library Systems AG
Headquarters in Cham/Switzerland
Founded in 2002
ISO 9001 certified
More than 1000 installed projects
56 employees in Switzerland
111 employees worldwide
Subsidiaries in Australia, Canada, Denmark, Germany, Italy, UK and USA
Worldwide No. 2
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

3. Bibliotheca Business Model
Total Solution Provider – Library Automation
Return
LMS
Database
Sorting
RFID Label
& User Cards
BiblioChip
Integration
Self Service
incl. Payment
Security Gates
Handheld
Transport
Labels
Software
Self Service
Security
Inventory
Sorting&Transport
Network Management & Life View
Support & Maintenance & Total Care
Services: Conversion & Inventory & more
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

4. Bibliotheca System Architecture
BiblioAccess
BiblioSelfCheck
BiblioSelfCheck Software
BiblioReturn & BiblioSorter & Transport
BiblioStaffStation
OTFCTM
Library Client
BiblioChip API
Direct LMS/ILS
Communication
BiblioCirculation
Software
BiblioConversion
Software
BiblioPayment Station
SIP2
NCIP
SIP2
NCIP
SIP2
NCIP
Library LMS/ILS Database Server
Ethernet
WLAN
BiblioCockpit
Central Management
SIP2
NCIP
BiblioConversion Station incl. RFID Printer
SIP2
NCIP
Library Client
ActiveSync
SIP2
NCIP
Library Client
Library Client
Standard Protocol
Optional
BiblioGate Tracker Software
incl. PeopleCounter
Bibliotheca Integration
depending on LMS/ILS
Devices require power connection.
Pictures not in scale.
BiblioGate incl. PeopleCounter
BiblioPeople Counter Web
BiblioDispenser
BiblioWand Light
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

5. BiblioChip™ Products BiblioChip Labels BiblioStaff Station BiblioGate
BiblioSelfcheck
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

6. BiblioReturn & Sorting Biblio Next Generation
BiblioChip™ Products
Transport Systems
BiblioReturn & Sorting
Biblio Components
Biblio Next Generation
Biblio Cockpit
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

7. BiblioChip™ Labels NXP SLI Code Chip 1024 bits on-chip memory
ISO / ISO / MHz
Several Labels
Printable
AV-media solutions
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

8. BiblioStaff Station™ RFID Reader and RFID Table-Antenna
Read, writing and initialization
Installation underneath the work surface is possible
Option: shielded antenna
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

9. BiblioGate™ 3-dimensional transponder recognition
Visual and acoustic alarm
Integrated bi-directional people counter
Control of external devices in the event of an alarm
Various executions and styles available
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

10. BiblioGate VII Options: Pigmented panels Pigmented side covers
2,0m panel height
Wake up Function
RFID Reader can be set into a sleep mode (no radiation, low power consumption) and wake up by the radar detector 

11. BiblioSelfcheck™ Completely integrated terminals (Orion & Venus)
Modular solutions
Scratch-resistant security glass cover
Simple replacement of printer rolls
CE, UL and FCC certified
Pluto
Orion
Venus
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

12. BiblioSelfcheck™ Orion
Stand-alone, wall and desk version
Powder-coated metal housing
Optional height-adjustment (stand-alone and wall version)
Table in safety glass or wood
Sliding front for easy maintenance access
Different color options
Optional screen frame
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

13. BiblioSelfcheck™ Venus
Stand-alone or desk version
Powder-coated metal housing with screen frame made of stainless chromium steel
Exchangeable front panel for easy feature extension
Front cover lifts for easy mainentance
Different color options
Table in safety glass or wood
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

14. BiblioSelfcheck™ Pluto
Simple check in and chack out of materials
Screen with adjustable tilt angle
External receipt printer
Integration into BiblioCockpit™
Connection to external BiblioPaymentStation™
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

15. BiblioSelfCheck™ Software Next Generation Software – always online
Issue alarming via SMS, Mail, phone call, Net-Send for e.g.:
Paper jam
Paper roll empty
General technical problems
Payment integration (coin jam, coin box full)
Self observing system
Automatic logging of transactions
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

16. BiblioReturn™ System Tailor-made solutions 24/7 Service
Full integration in LMS
BiblioReturn™ Capella
Return Jupiter
BookDrop Secure
SelfCheck Return Mode
Return Staff
BiblioSmart
Docking Station
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

17. BiblioReturn™ Capella
Key Features:
Anonymous/authorized media check in
Anonym media return
17‘‘ touch screen
Bar code scanner for user cards
Media renewal (single and multiple media renew)
Media package handling
Integrated receipt printer
Supports LMS/ILS protocols SIP2 and NCIP (others on request)
Data model independent writing/reading
Functions can be individually disabled/enabled
Easy adaptable, multilingual GUI (Unicode support)
Remote helpdesk support
Interior and exterior model
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

18. BiblioSmart™ Docking Station
Manual Return
simple 24/7 solution
Doesn‘t need much room
easy installation/operation
Stack return possible
Media automatically checked out
of the user account
Option Secure (user identification)
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

19. Portfolio Extension through Swisslog
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

20. Efficient sorting into the shelf
Transport
Efficient sorting into the shelf
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

21. BiblioWand™ Inventory
Search for misplaced media
Search for specific media
Display of titles (with connection to LMS) or via txt file
Wireless or via PDA version
Running time of up to 2 hours, additional battery included
LMS
PDA / Notebook PC
Inventory Reader
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

22. BiblioComponents Inventory Reader Intelligent Shelf BiblioSmart Bin
Locker Cabinet
Tunnel Reader
Return Shelf
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

23. BiblioChip™ Security Box for CD/DVD
Security boxes for CD / DVD / BlueRay Integrated solution for the SelfCheck Venus
Autonomous borrowing and opening of the secured media
Checking status of the box (locked/unlocked)
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

24. BiblioSelfCheck™ Software Infrastructure Version 4.0
Live-View
Config-View
BiblioCockpit Server
(HW delivered by Customer or Bibliotheca)
Mail & SMS
Transport System
BiblioReturn & Sorting
„Global“ Bibliotheca-
Support Server
BiblioInventory
BiblioGate
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

25. BibioSelfCheck™ 4.x-Generation
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

26. BibioSelfCheck™ 4.x-Generation
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

27. Project Management Projectmanager will be appointed Kickoffmeeting
(Single Point of Contact)
Kickoffmeeting
Projectplan:
delivery date, installation etc
Media conversion and installation of the complete system including staff training.
Customer acceptance – handover to Customer Support and AfterSales
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

28. RFID@Library Projectmanagement Process
The dedicated Project Manager oversees the introduction of the RFID solution from the Tender Phase to the Customer Acceptance.
The most important section in a RFID project is the Definition Phase
Scope of supply / features
Structural requirements
Definition of time line / mile stones
The outputs of the Definition Phase (calibrations, customizations and specifications) are recorded in the „Project Scope“ Document.
This document is the binding starting position for the entire Project Phase
Support/A.Sales
Project Management
Installation
Implementation
Sales
Projectmanagement Process
Acquisition
Realisation
Retention
Pre-Sales
Tender
Definition
Order
Service
&
Support
After-Sales
Acceptance
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

29. Bibliotheca Service Conversion- and Inventory Services
Support/A.Sales
Project Management
Installation
Implementation
Sales
Acquisition
Realisation
Retention
Pre-Sales
Tender
Definition
Order
Service & Support
Acceptance
Pre Acceptance
Services
Post Acceptance
Conversion- and Inventory Services
Installation- and Training Services
Service & Support
Local Support Team
Global Case Management (1st, 2nd, 3rd Level Support)
24/7 Hotline Call-Centre
Remote maintenance
On-site maintenance
Spare parts
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

30. Service & Support Offered services Hotline 24 hours / 7 days a week
On-site operations: Analysis / Correction of defects
Guaranteed reaction time:2h / On-site operation: 4h
Software
SW Updates (General Releases) + Hotfixes
Software-adaptations (Scripts)
Assurance of functionality after LMS Update
Hardware
Spare parts are supplied locally and by the HQ
Hardware replacement (spare parts)
Preventive on-site maintenance
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

31. ROI
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

32. ROI Costo Riduzione Costo personale per prestito/restituzione - 70%
Costo personale per collocazione libri
- 80%
Costo personale per inventari e riordino scaffali
Costo personale per nuove acquisizioni
Costo per materiale trafugato
- 50%
Total incl. RFID investment
- 59%
Bibliotheca-RFID Library Systems AG – Hinterbergstrasse 17 – CH-6330 Cham, © 2010

33. Questions?