1. Jo-Anne Shaw Managing Director
EnvisionWare
Jo-Anne Shaw
Managing Director
APAC

2. Trove in Australia
Paperspast in New Zealand

3. Community digitisation

4. Library Lovers Week
Library in the Park

5. Facebook
Time
Creativity
Opportunity

6. Events
Ninja Knitters
Discussion groups

7. Reading
suggestions

8. Not about circulation

15. Enough time for all services ?

16. Team feel overloaded?

17. Solutions that free staff time for customer service
Patron PC bookings
Patron printing management
Patron self payment
Printing
Copying
Library fees and fines
Patron online booking
library events
room reserve
Patron online reading programmes
Patron self circulation
RFID solutions

18. PC Bookings
PC control

19. PC Reservation®

20. PC Reservation® Authenticate Library members
Options for guests/visitors
Rules based on patron record
Establish groups of PCs with different rules / sessions
Easy to configure
Bookings from web, booking station, staff, phone
Multiple languages
Staff interaction
Over 10,000 libraries
MAC support
Extensive reports

21. Print Management
Cost recovery

22. LPT:One Print Management™
Printer driver independence – works with all printers and printer/copiers
Installs in minutes
Supports wireless printing payment
Multiple payment methods
Pay at Client or Print Release Terminal
Use on Windows, Laptops, Mac, Citrix, Windows Terminal Services
Easy to administer and upgrade

23. (Coin and Bill Acceptor)
Payment options
EnvisionWare CBA™
(Coin and Bill Acceptor)
Accepts notes and coins – gives change
Manages printing and copying payments at the same time
Cash payments of library fines and fees
Adds value to deposit accounts
AAM™ (Authentication and Accounting Module)
Includes centralised PC Reservation reports
Deposit account
Payment from library account

24. EnvisionWare eCommerce Services™
Self-service Fine Payment via Web, Self-circulation and Kiosk/Print Station
Easy for patrons to pay from anywhere
Removes embarrassment
Pay with Cash, Credit or Account
Links directly to ILS to query and clear fines
Safe, secure, easy to manage

25. Staff Transaction Station™
Library Point of Sale – industry first
Links directly to ILS to query and clear fines
Centralised management reports
Hardware/software package options
Easy to configure

26. Launch Command™ Offer multiple options from one self service station
Can include eCommerce
Can include checkin
Can include checkout

27. EnvisionWare OneStop™ Self Circulation
100% Customisable screens
Unicode language options
Checkin and checkout options
One-step secure case checkout
Please-help button
Auto offline mode

28. EnvisionWare Radio Frequency Identification
Easy to use :: flexible
Reliable
Over 300 libraries
Choice of encoding models

29. EnvisionWare Radio Frequency Identification
Provides security to library stock and deterrent to theft
Displays gate alarms titles at staff desks
Standards based
Automated returns options

30. Evanced Solutions suite
Online Event booking and management
Online Room and equipment booking
Online Reading programme management