1. A Quality Hiring Process Hiring for Excellence Presented by: Joyce Allen Date: 8/12/14 Session ID: HR 9:10 – 10 am

2. Overview Write a holistic job description Assemble a selection committee Promote the opening Review applications Conduct phone screens Select finalists Interview in person Close the deal Set the hire up for success

3. Write a holistic job description Include more than just functional tasks, include: Knowledge and skills Personal qualities Fit characteristics

4. Assemble a selection committee What role does the manager of the hiring manager need to play? In addition to the hiring manager, who else works closely with the person in this role and is invested in positional success? Are there others for whom developing candidate selection skills is important?

5. Promote the position Publish to your job site Reach out to possible candidates Seek referrals from colleagues Advertise to possible vertical audiences Use social media

6. Review applications Look for evidence of capacity and capability, not just direct experience Pay attention to fit, while also checking overt or covert bias

7. Conduct phone screens Schedule 30 minutes Welcome 2-3 critical questions Candidate questions Thank you and next steps

8. Assess candidates Candidate Name: _________________________ Interview Team Member Name: ______________ Quality/Skill #1: High Medium Low Notes: __________________________________ Quality/Skill #2: High Medium Low Notes: __________________________________ Quality/Skill #3: High Medium Low Notes: __________________________________ Recommend candidate for campus interview: Yes No Summary reflection: ______________________

9. Interview candidates in person Provide candidates with an authentic experience – they are interviewing you too! Focus on what to evaluate Know what your questions will evaluate A good question will distinguish candidates Use demonstration type exercises when appropriate

10. Determine who you want Determine not only your first candidate, but also any other possible hires Check references thoroughly Determine if you have a failed search and why

11. Make the offer and close the deal Contact the candidate of choice and make a clear offer Ask what other information the candidate needs from you to make a choice Provide a timeframe within which you require a response Thank the candidate and provide a positive hope/expectation for working together

12. Set the new hire up for success Communicate what to expect on the start date If your office does not have a new hire check list, work to develop one and execute on it flawlessly Provide an organization chart and key contacts and make formal introductions Ensure there is a lunch and break buddy to help acclimate the hire to the office culture and resources

13. Additional Resources PACRAO Review article: http://pacrao.org/b/http://pacrao.org/b/ Hiring and candidate selection guide: http://hiring.monster.com/hr/hr-best- practices/recruiting-hiring-advice/acquiring-job- candidates/hiring-candidate-selection.aspx http://hiring.monster.com/hr/hr-best- practices/recruiting-hiring-advice/acquiring-job- candidates/hiring-candidate-selection.aspx The mistakes employers make when selecting candidates for a job: http://www.michaelpage.com/content/108-the- mistakes-employers-make-when-selecting- candidates-for-a-job.html#.UltmOVDn9jo http://www.michaelpage.com/content/108-the- mistakes-employers-make-when-selecting- candidates-for-a-job.html#.UltmOVDn9jo

14. Please complete the online session evaluation form Session HR 9:10 – 10:00 am